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“OK Room But Don't Look Forward to Breakfast!”

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Holiday Inn Express Bradford City Centre
Ranked #7 of 27 Hotels in Bradford
Hertfordshire UK
Level 5 Contributor
95 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“OK Room But Don't Look Forward to Breakfast!”
Reviewed 23 September 2013

We stayed in the Holiday Inn Express for a night as we were taking our son to University in Bradford. We rang the hotel before hand at 9pm to check they had room and were quoted £59 for a double room with breakfast. We arrived at the hotel 20 minutes later to be told that the room rate was £69, when we said we were quoted £59 they said that the rate had gone up at 4pm. We were too tired to argue over £10 so accepted £69 charge. The room was adequate, fairly dated décor (including very old small TV), there was a double bed and a small sofa, tea and coffee making facilities were also provided. The sound proofing in the hotel was not very good and through out the night you could hear sirens/traffic etc outside the hotel. The breakfast in the morning was poor in both quality and presentation. Selection available was very limited ... toast, scrambled eggs, a few cereals, juice and yoghurts and a coffee vending machine for drinks. There was a car park next to the hotel that was charged separately (no discount given by the hotel). Nearby the hotel was a cinema complex, bowling alley, casino and two restaurants. We have decided to try another hotel when we next visit Bradford.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AnneG63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeanLong, General Manager at Holiday Inn Express Bradford City Centre, responded to this review, 25 September 2013
Dear AnneG63

Thank you for taking the time to review your recent stay with us.

I will look into the confusion regarding pricing as ido not know why you would have been quoted a different rate over the phone.

In relation to our Free breakfast we have a choice of five cereals and have Three hot items (sausage,scrambled egg,beans) , fresh fruit, yoghurts, juices and a range of different hot beverage choices from our machine.

The hotel is located in the city centre and on occasions there can be sirens heard, the hotel does have quieter rooms that overlook the complex it is situated on but i suspect that these wouls all have been occupied at the time you made your booking.

We do offer a discount for car parking if you park in the multi storey car park by validating your ticket up reception. this takes the charge down from £4 to £3 for an overnight stay if your car is unmoved. (which is currently the cheapest secure staffed car park in the city)

I am sorry that we did not meet with your expectations on this occasion and hope that you would try us again when you return to Bradford
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542 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
Level 4 Contributor
37 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 September 2013 via mobile

Nb actual stay was December 2010 but iPhone app doesn't let me state that.

Great hotel - great convienant city centre location great links to trains and local buses and within spitting distance of a cinema, several restraints and even a bowling alley!

Only complaint is the occasional scream of a passing emergency vehicle but the hotel is on a main roundabout in the city centre.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joeonthebus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark W, General Manager at Holiday Inn Express Bradford City Centre, responded to this review, 9 November 2014
Dear Guest

Many thanks for your feedback regarding your recent stay with us; our goal is not only to meet guest expectation but to exceed expectation at all time.

We look forward to welcoming you back to Holiday Inn Express Bradford in the near future,

Kind regards
Mark Wahab
General Manager
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Hull
Level 5 Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 September 2013

This hotel is well situated. For visiting Bradford. Hotel breakfast was excellent, staff were helpful in booking taxis for evening travel. The hotel is modern and clean and well situated for popular restaurants and bars.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cindy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeanLong, General Manager at Holiday Inn Express Bradford City Centre, responded to this review, 23 September 2013
Dear Cindy M

Thank you for your feedback on your recent stay .

I will pass on your comments to my team. i am gald that you found the free breakfast to meet your needs and hope you also took up the oppotunity to make use of the Free Wifi access thoughout the hotel.

We look forward to welcoming you again should you be in the Bradford area
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Rotherham, United Kingdom
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 3 September 2013 via mobile

This was our second stay at this hotel, both occasions for an overnight stay for a visit to the theatre. The hotel is near to most of Bradford theatres, and near to the train station. Parking is available in the NCP car park for a very reasonable fee.
Our stay was on an extremely hot day and was a little disappointed not to have A/C in the room but reception happily lent a fan which helped somewhat. Can't blame the hotel for the glorious warm weather and not preparing for our erratic summers.
The room was basic but comfortable and every appliance was working.
The staff we encountered were helpful and appeared happy in their work.
The free breakfast was very reasonable with a choice of hot and cold food and decent coffee. It would be hard not to find anything to eat. For other meals we used the Frankie and Benny's restaurant opposite the hotel. Which had the generic menu and was reasonably priced.
We have not encountered any problems with our stays here and will continue to use for our future theatre breaks in Bradford.
It does exactly what it says on the tin offering good value accommodation at a good value price. If you want luxuries then you can expect to pay more.

Stayed July 2013, travelled with family
Helpful?
Thank pauldeb64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeanLong, General Manager at Holiday Inn Express Bradford City Centre, responded to this review, 23 September 2013
Dear Pauldeb64

Thank you for taking the time to review your recent stay with us .

It is very pleasing to see that on a return visit you still found the hotel meet with all your expectations and that the staff are providing a consistant service.
The hotel is indeed ideally located for the theatres and the car park on the complex offers the cheapest parking once you get your ticket validated at reception.

We look forward to welcoming you back to the hotel should you be in Bradford again to take in a show
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Belfast
Level 5 Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 31 August 2013 via mobile

Stayed here earlier in the year to attend an interview and decided to stay again before moving into the area.
The most positive thing about our visit was Thato, the manager on duty who is always pleasant.
Room was ok however extremely stuffy despite the window being open. The fan in the bathroom was broken so it was like a sauna.
We could sadly hear the couple next door coughing and sneezing despite asking for a quiet room, we were put in an adjoining room.
Breakfast was a shambles; understaffed and not enough stuff left. Ended up with two measly sausages, a sad bit of egg which was cold and the untouched and warm bread.
Really disappointed.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bubblyangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeanLong, General Manager at Holiday Inn Express Bradford City Centre, responded to this review, 3 September 2013
Dear Bubblyangel

Thank you for taking the time to review your recentstay with us.

I am sorry for the issues you encountered during your , i would like to look into these further so would be grateful if you could email at gm@hiexpressbradford.co.uk to let me know your date of stay.

Thato is indeed a great employee and an asset to the hotel and is invloved in trining of the customer service in the hotel with our aim that we can get all our staff to follow her example

Kind regards
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London, United Kingdom
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 August 2013

We stayed here over the bank holiday weekend while attending a festival in Bradford.

The hotel is ideally placed, close to the town centre and right in the Leisure Exchange so there's places to eat nearby.

There's a whole corridor of smoking rooms (the smell in the corridor is pleasingly retro for smokers old enough to remember the days when everywhere smelled like that!) and I was very grateful to be in one given the rain we had this weekend. Being on the same level as reception, having a smoking room also gave me easy access to the ice machine, a useful facility that too many budget hotels don't have these days.

Breakfast is basic but plentiful, and included in the room rate.

All the staff we dealt with were helpful and friendly, even when busy.

The room was clean, and the bathroom has a nice big shower. There's no air con though, and the televisions are vintage. I don't find the beds hugely comfortable either.

All in all though, this hotel remains my first choice for my annual trips to Bradford, which I've been making since 2007. To be honest though, the main appeal of this hotel for me is the smoking rooms, although the included breakfast and the friendly and competent staff are a definite bonus... and hotels should never underestimate the appeal of an ice machine!

Room Tip: Smokers - make sure you state a smoking room when booking to avoid disappointment!
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DollyRotten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeanLong, General Manager at Holiday Inn Express Bradford City Centre, responded to this review, 3 September 2013
Dear DollyRotten

Thank you for taking the time to review your most recent stay with us.

We are one of a few hotels who do have smoking rooms left aided by the fact they are are on the scond floor away from other rooms.

I will pass on your comments to the team i am sure that some of them will recall you as they have worked at the hotel for a s long as you have been coming.

We look forward to welcoming you next year should you once again attend the festival

Kind regards
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Spalding, United Kingdom
Level 6 Contributor
140 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 4 August 2013 via mobile

Great value central hotel. Situated over the cinema and surrounded by generic chain restaurants this is a good safe choice.
Rooms are clean, a bit airless in the warm weather but when do we get that for more than a day or two?
Staff super efficient and friendly too.
Breakfast was basic, but considering the price, good enough.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nickit7676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeanLong, General Manager at Holiday Inn Express Bradford City Centre, responded to this review, 3 September 2013
Dear Nickit7676

Thank you for taking the time to review your recent stay with us.

Your comments will be passed onto the team, who strive to ensure that all guests have an enjoyable stay.

We look forward to welcoming you again should you be in Bradford area again

Regards
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Additional Information about Holiday Inn Express Bradford City Centre

Property: Holiday Inn Express Bradford City Centre
Address: Leisure Exchange Vicar Lane, Bradford BD1 5LD, England
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Bradford
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Wheelchair access
Hotel Style:
Ranked #7 of 27 Hotels in Bradford
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Bradford City Centre 3*
Number of rooms: 120
Official Description (provided by the hotel):
Perfectly located just 10 miles from Leeds Bradford International Airport and 12 miles from Leeds City Centre, our Bradford hotel is also within easy walking distance from Bradford Interchange Train Station. Holiday Inn Express Bradford City Centre is located within the Leisure Exchange, which is a restaurant and leisure complex. All of our room rates include hot breakfast and free WiFi is available for guests who book directly with the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Bradford City Centre Hotel Bradford
Holiday Inn Bradford
Bradford Holiday Inn
Holiday Inn Express Bradford City Centre Yorkshire

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