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“Excellent Service”

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Holiday Inn Express Bradford City Centre
Ranked #7 of 27 Hotels in Bradford
Certificate of Excellence
Southport, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent Service”
4 of 5 bubbles Reviewed 16 January 2014

We had to stay in Bradford for a few days on business and wanted to stay in the city centre. The parking is in a multistorey but you do get a discount and the walk through to the hotel is not too onerous. Our rooms were clean and very comfortable. Although there are tea/coffee making facilities in the room the supplies are limited - two tea bags and a few coffee sachets and no biscuits! However the breakfast was plentiful and tasty. The staff are excellent, very friendly, efficient and helpful. We were on the first floor and there was a little noise from people walking past through to nearby restaurants but not dreadful. I found the internet access good and the fact that it is free and unlimited was brilliant.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moez R, General Manager at Holiday Inn Express Bradford City Centre, responded to this review, 20 January 2014
Dear Guest, Thank you for sharing your very kind feedback.
I am thrilled that you had a great stay with us and that you have been able to appreciate the attentiveness of our staff.
Your comments have been passed on to all of them and we will be happy to welcome you again at the Holiday Inn Express Bradford City centre.
Kind Regards
Moez Romdhani
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

519 reviews from our community

Traveller rating
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    27
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (92)
Date | Rating
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English first
Bideford, United Kingdom
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 6 January 2014

Overall the hotel is of good quality, with clean and tidy rooms. We sometimes struggle with beds, but the one here was fine. Some noise from outside the hotel, due to being over a walkthrough to the nearby restauraunts even though we were on the top floor.

Breakfast was better than some HIE we have stayed in, seems that some HIE hotels manage to cook the same food betrer than others. The breakfast area itself was very quiet on our stay (8:15 on Sunday morning), no problems with trying to find a table.

Guests should be aware there is NO parking at the hotel itself (it isn't even on a road). You have to park in the multistorey and then walk through the precinct, which takes a couple of minutes. I'm not sure how that works if you are not fit and well.

Let down on this stay by the lack of decaffinated coffee both in the room and at breakfast. The staff were unable to find any, so we used our own.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellingBowler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moez R, General Manager at Holiday Inn Express Bradford City Centre, responded to this review, 12 January 2014
Dear Guest,

I would like to thank you very much for your great review. All of us at the Holiday Inn Express Bradford city centre work hard for our guest’s satisfaction and I will certainly pass your comments on to the staff.
I would like to apologize about the noise from outside the hotel that you experienced during your stay.
I hope we can welcome you at the hotel again very soon.

Kind Regards,
Moez Romdhani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire, England
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 30 December 2013

Rooms are clean enough although dated, the TV is from the 1980's and has few channels. WIFI speed is appalling, barely usable. Breakfast repetative, sausage scrambled eggs and beans EVERY day?????????

Room Tip: Do not stay here if you intend to use the internet.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mountain2109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moez R, Manager at Holiday Inn Express Bradford City Centre, responded to this review, 2 January 2014
Thank you for taking the time to provide feedback on your stay
We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. I will share your comments with the board members and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.
Kind Regards
Moez Romdhani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rainhill, United Kingdom
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 8 December 2013

Our third stay at the Holiday Inn Express Bradford and it was the same high standard as we had experienced our previous visit. The room was to a high standard and very clean and the breakfast was tasty and plentiful.

We received a free film voucher by email which was great apart from the fact that the films appear to be on a four hour loop as opposed to on demand as in most other hotels, also the kids film that we wanted to watch didn't start until 22:30.

There are resturants on site including Frankie & Benny's, Nandos and Pizza Hut as well as a cinema and bowling. There is also a car park on site which is only £3 per night for hotel guests. There is a car park next door which is £2.50 however we overheard that someone had their car broken into and the staff commented that this happens regularly in this car park.

The staff at the hotel are what make the experience special and they are always on hand to help and are very friendly, will stay again in the future.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moez R, Manager at Holiday Inn Express Bradford City Centre, responded to this review, 9 December 2013
Thank you very much for your lovely review.
I’m delighted that you have taken the time to tell others about our hotel, team and service in such a positive way, I will definitely share your feedback with the rest of the team.
Once again, thank you for choosing and staying with us. Hopefully, we can welcome you again soon in the future.
Kind Regards
Moez Romdhani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 8 December 2013 via mobile

After a long journey from London and missed a meeting due to bad weather, needed to find a hotel for the night close to the train station. Very pleasant check in staff and room was fine, slightly dated but more than acceptable for the low price paid, which even included breakfast!

Stayed December 2013, travelled on business
Helpful?
Thank Brocs11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moez R, Manager at Holiday Inn Express Bradford City Centre, responded to this review, 9 December 2013
Thank you for taking the time to provide feedback following your recent stay here at the Holiday Inn Express Bradford City Centre.
I am thrilled that you had an enjoyable experience. It is our intention at all times to ensure that our guests are made to feel welcome whilst staying with us.

Kind Regards
Moez Romdhani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 4 December 2013

We went for a weekend trip. The staff were very friendly & helpful. Our room was spacious, clean and tidy. Excellent value for money and the included breakfast was fresh and appealing although only basic, but I think they do advertise it as a free breakfast. I’ve tried hard to think about something bad to say but I can’t. Well done guys, thanks. Keep up the good work!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheBigMouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moez R, Manager at Holiday Inn Express Bradford City Centre, responded to this review, 9 December 2013
Warmest regards from the Holiday Inn Express Bradford City Centre

Thank you very much for your feedback, we value your comments and It is our aim to ensure all our guests are welcomed and well looked after throughout their stay.
I will share your positive feedback with the rest of the team here.

Kind Regards
Moez Romdhani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 2 December 2013

Stayed here whilst visiting York and Harrogate Christmas markets with a coach trip A clean hotel, spacious bedrooms with exceptional staff who are a credit to the hotel we had a meal provided and it was the same staff managing the desk, room allocation and food service and nothing was too much trouble for them. A special thank you to waitress Julie who asked if everything was ok with the meal as I hadn't eaten much due to not feeling too well, she remembered me and asked at breakfast if I was feeling any better :-)....there was no bacon with breakfast though which seemed strange :-(

Room Tip: room 302 overlooks Frankie and benny's with a double bed. noise on a sat night wasn't a prob...
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MISSYJACKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moez R, Manager at Holiday Inn Express Bradford City Centre, responded to this review, 9 December 2013
Thank you for taking the time to provide feedback following your recent stay here at the Holiday Inn Express Bradford City Centre.
Our free breakfast contains of three hot items which is Beans, Scramble eggs and sausage and unfortunately we do not serve Bacon.
I will share your positive feedback with Julie and the rest of the team.
Once again, thank you for choosing and staying with us. Hopefully, we can welcome you again soon in the future.
Kind Regards
Moez Romdhani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Bradford City Centre

Property: Holiday Inn Express Bradford City Centre
Address: Leisure Exchange Vicar Lane, Bradford BD1 5LD, England
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Bradford
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Wheelchair access
Hotel Style:
Ranked #7 of 27 Hotels in Bradford
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Bradford City Centre 3*
Number of rooms: 120
Official Description (provided by the hotel):
Perfectly located just 10 miles from Leeds Bradford International Airport and 12 miles from Leeds City Centre, our Bradford hotel is also within easy walking distance from Bradford Interchange Train Station. Holiday Inn Express Bradford City Centre is located within the Leisure Exchange, which is a restaurant and leisure complex. All of our room rates include hot breakfast and free WiFi is available for guests who book directly with the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Bradford City Centre Hotel Bradford
Holiday Inn Bradford
Bradford Holiday Inn
Holiday Inn Express Bradford City Centre Yorkshire

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