The dilemma isn't ours - it was the Cartwrights! Are they are classy luxury hotel as advertised in their blurb or are they a temporary stop over for the homeless.
Yes we couldnt believe it either!!!
We feel strongly that the Cartwright management have to get their clientele sorted as you don't pay money to stay in a hotel and have the local 'worthies' wandering in and out to discuss their days activities with one another. Yes you have lots of security cameras which is a bad message in itself but there are no staff on the shop floor to deal with the people coming and going.
Our deal was with living social so you could say we got what we paid for - but there is a limit. . To be fair we got a good, clean room - apart from the crime scene mattress on the bed which had a blood stain or something equally sinister on it. The towels were new but there were no wardrobes to put our clothes - but there were coat hangers - bizarre. Our shower room was new and quite good but the window was screwed shut and there was no extractor.
The staff were friendly if a bit exhausted - so exhausted that they forgot to get us toilet roll..and tea..and batteries to make the remote control in the bedroom work.. but hey there was only one person on for the first 24 hours we were there and he was also serving at the bar.
Breakfast was equally interesting. Part of the dining room ceiling also fell down the first morning we were there, then we had to sort out the dining room, ask for juice etc and had no choice other than a full english which was adequate but greasy and the sausages had been almost reheated but didnt quite reach the hot mark. Also be prepared to sort out your table, the cutlery, the crockery and all the other bits and bobs yourself As a consequence we decided we couldn't manage any more early morning drama and opted to miss breakfast on the second morning.
The thing is the Cartwright could be good if it just sorted its self out. There are no finishing touches, jobs left undone, and furniture in a disgusting state. You advertise a £350k refurb but it would be better if you SPENT some time looking at what is wrong and then fixing it - in short it has no soul and needs a female eye. Get a woman in to look at it - preferably Alex Polizzi - sort it out and sort out your customers and then put the offers out there for people to snap up and they will then hopefully recommend you to their friends and family. At the moment you are not doing yourselves any favours and just throwing good money after bad. Sorry.
On a good note Bradford is a fine city with fabulous museums and parks and was a great experience for us - and even the dodgy moments at the Cartwright had their own 'one for the album' edge to them.
- Official Description (provided by the hotel):
- A recently refurbished, Victorian hotel located close to the nationally acclaimed Cartwright Hall Museum, Alhambra Theatre and of course Bradford City FC, as well as being within easy reach of the Yorkshire Dales - you certainly won't be bored during your stay at The Cartwright! All the rooms are beautifully decorated and en-suite, with Free view TV, DVD player, WiFi, tea and coffee making facilities, an iron and a hairdryer - what more could you need? As well as a full licensed bar, the Hotel offers a patio area overlooking the award-winning Lister Park. Jazuzzi room available, perfect for birthdays or any special occasion. Breakfast is very popular at the Cartwright and served from 7am every morning. ... more less
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- Also Known As:
- The Cartwright Hotel Bradford, Yorkshire