Firstly, the good stuff: the owners were lovely lovely people and clearly very passionate about what they do.
We arrived in late January for a two night stay for my birthday. On arrival, they couldn't have been more accommodating and after a brief exploration of Haworth in the snow, we decided we couldn't miss the opportunity to sample Claire's cakes. To be fair, they are amazing and her attention to detail and the care that they've put into getting the cakes and coffee right is admirable.
But now onto the downsides: as I mentioned, it was snowing and therefore very cold outside, but somehow, we just couldn't get warm in No.10. The coffee shop felt cold - the floors are wooden and it just doesn't feel cosy enough. It'd be a great place for a brew in the summer, but in the winter, it feels stark and cold.
We booked the room with the spa bath for our stay and hoped for a cosy and warm retreat for two nights. Unfortunately the room had a tiny radiator, which was at best lukewarm. The bathroom was cold and the 'spa bath' was, well, just a bath that produced a few bubbles - the description on the website, whilst not misleading, didn't really live up to expectations.
We headed out for the afternoon and went sledging - getting back to the room around 5pm and just couldn't get warm. I appreciate that we had spent a couple of hours in the snow, but for £80 a night, we expected to be able to get warm. The radiator remained lukewarm and although the room was small, it just wouldn't warm up.
We headed out for dinner and got back around 11.30pm. We got into our room and the radiator was OFF! So not only was it sub-zero outside, but the room was now freezing cold and there was no option to turn on the heating.
The bed was right up against the window - I was on the window side of the bed and every time I tried to get comfortable, I could feel a draught coming from the closed window. There was a lot of condensation around it and I'd suggest the double glazing had had it.
As above, we'd booked in for two nights, but we decided at around 2am, when we were struggling to get to sleep because it was so cold, that there was no way we would be staying another night.
The bed was a little on the small side and dipped in the middle, and although it was described as a four-poster on the website, it again didn't really live up to expectation. The wardrobe in the room looked old and tired, but had been given a lick of paint.
To be fair, the breakfast was beautiful, but again, the lounge / coffee shop where it was served was just too cold. Maybe they're used to it there?
We told Claire after breakfast that we wouldn't be staying another night as it was too cold and that we just couldn't get warm. She said that she'd left the heating on 'as late as she could' - for £80 a night and bearing in mind how cold it was, I would have thought that an extra couple of quid to keep it warm(er than sub zero) wouldn't have been too much of a stretch.
If it was warm and the (lovely) owners had paid as much attention to the rooms as their cakes, this could have been a great stay. But as it stands we have had to give a fairly generous 'average' 3 stars. Sorry!
- Also Known As:
- 10 The Coffee House Haworth, Yorkshire