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“Not as good a stay as we'd hoped for”

10 The Coffee House
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10 The Coffee House
Ranked #18 of 20 Haworth B&B and Inns
Manchester, United Kingdom
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Not as good a stay as we'd hoped for”
Reviewed 5 March 2013

Firstly, the good stuff: the owners were lovely lovely people and clearly very passionate about what they do.

We arrived in late January for a two night stay for my birthday. On arrival, they couldn't have been more accommodating and after a brief exploration of Haworth in the snow, we decided we couldn't miss the opportunity to sample Claire's cakes. To be fair, they are amazing and her attention to detail and the care that they've put into getting the cakes and coffee right is admirable.

But now onto the downsides: as I mentioned, it was snowing and therefore very cold outside, but somehow, we just couldn't get warm in No.10. The coffee shop felt cold - the floors are wooden and it just doesn't feel cosy enough. It'd be a great place for a brew in the summer, but in the winter, it feels stark and cold.

We booked the room with the spa bath for our stay and hoped for a cosy and warm retreat for two nights. Unfortunately the room had a tiny radiator, which was at best lukewarm. The bathroom was cold and the 'spa bath' was, well, just a bath that produced a few bubbles - the description on the website, whilst not misleading, didn't really live up to expectations.

We headed out for the afternoon and went sledging - getting back to the room around 5pm and just couldn't get warm. I appreciate that we had spent a couple of hours in the snow, but for £80 a night, we expected to be able to get warm. The radiator remained lukewarm and although the room was small, it just wouldn't warm up.

We headed out for dinner and got back around 11.30pm. We got into our room and the radiator was OFF! So not only was it sub-zero outside, but the room was now freezing cold and there was no option to turn on the heating.

The bed was right up against the window - I was on the window side of the bed and every time I tried to get comfortable, I could feel a draught coming from the closed window. There was a lot of condensation around it and I'd suggest the double glazing had had it.

As above, we'd booked in for two nights, but we decided at around 2am, when we were struggling to get to sleep because it was so cold, that there was no way we would be staying another night.

The bed was a little on the small side and dipped in the middle, and although it was described as a four-poster on the website, it again didn't really live up to expectation. The wardrobe in the room looked old and tired, but had been given a lick of paint.

To be fair, the breakfast was beautiful, but again, the lounge / coffee shop where it was served was just too cold. Maybe they're used to it there?

We told Claire after breakfast that we wouldn't be staying another night as it was too cold and that we just couldn't get warm. She said that she'd left the heating on 'as late as she could' - for £80 a night and bearing in mind how cold it was, I would have thought that an extra couple of quid to keep it warm(er than sub zero) wouldn't have been too much of a stretch.

If it was warm and the (lovely) owners had paid as much attention to the rooms as their cakes, this could have been a great stay. But as it stands we have had to give a fairly generous 'average' 3 stars. Sorry!

Room Tip: Only two rooms to choose from and Claire admitted that the other room was also hard to heat up!
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (3)
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  • English first
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English first
Chester, United Kingdom
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 January 2013

We visited Bronte Country for New Years Day and discovered this quaint tearoom in Haworth. We were treated wonderfully and had the most fantastic tea and cakes. The setting and service were both exceptional. I really can't recommend it enough. An absolute treasure! We will return!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bebopalula83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Level 3 Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 February 2012

If ever you are in the area, and I mean with 10 miles, please take a visit. If you like good quality tea, coffee and especially cake, along with great service, this place is a winner. The cakes are out of this world, all hand made by Claire to her own very special recipes, unusual combinations, but I haven't found one yet that I haven't liked :o)) but beware, you will need a sleep shortly after when the sugar rush hits you. Claire and her staff are all very accommodating, even down to having half portions of her cakes if you cannot make your mind up which one to choose, for those with a very sweet tooth, there is a platter of cakes available, so you don't actually have to choose, you get to eat them all!!!!!! If your eyes are bigger than your belly, she will even (very beautifully) box up your leftovers to take home, what more could you ask for?.......go on give it a go, I promise you won't be disappointed (only open Thursdays, Fridays, Saturdays and Sundays as she's busy baking cakes Monday thru Wednesday)..........HEAVEN :o) Haven't stayed in the B&B, but if the coffee house below is anything to go by, this should be a treat also.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Dianne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stamford uk
Level 6 Contributor
151 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
Reviewed 26 July 2011

Initially came across 10,The Coffee House at Haworth via a local tourism site,as it wasn"t listed on Tripadvisor for bed and breakfast(Ithink). Their own website is a visual treat and definitely tempting to add to anyones list if intending to visit Haworth and likely to have a coffee.The website mentions that they have rooms above the coffee shop and this led to a charming conversation with Billy and a subsequent booking. We had a room overlooking Haworth Main Street, a cobbled escalator of charming ships and cafes,pubs and restaurants that visitors transcend to reach the Bronte nirvana at the top of the hill.The other room has views over the valley behind the village. We found the room chic,calm and pleasant...the bed was a bit firm for my personal taste but she-who-must-be-obeyed slept like the proverbial log so that was me told!.Breakfast was brilliant,substantial and well presented and taken in the room that later will become the room for visitors to take their coffee in. Good food and bed is fine but generally the hosts make up the impression that you leave with and Claire and Billy are wonderful hosts and make every effort to ensure you enjoy your stay. I noted that the cafe opened quite late in respect of catching early custom into the village and Claire explained that she would prefer her bed and breakfast guests to not feel rushed out after their breakfast just in order to accomodate the coffee crowd...great attention to customer care.
Finally,whilst Claire admits her coffee may not be the cheapest in the village...its the only place on the PLANET where I got to choose,see AND smell my beans before they were ground up and transformed into Caffeine heaven...A great place that we would stop at again if we are lucky enough to be in the area.

Room Tip: Front room overlooking the street has a shower, the rear facing room has a bath
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank chetz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about 10 The Coffee House

Property: 10 The Coffee House
Address: 10 Main Street, Keighley, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Keighley > Haworth
Hotel Style:
Ranked #18 of 20 B&Bs / Inns in Haworth
Number of rooms: 25
Also Known As:
10 The Coffee House Haworth, Yorkshire

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