First a couple of caveats: 1. At the time I stayed I was feeling under the weather so may have coloured my opinion and 2. I don't get much say in where I stay as my boss generally books the hotels.
Feeling under the weather as I was, I felt that maybe this was clouding my judgement, so decided to make a list so that I could also include the positives. It feels churlish to criticise, as they didn't actually do anything wrong as such, but in this day and age there's so much competition that you have to be on top of your game surely?
Anyway, the positives: There's an ironing board and iron in the room, the modern television has all the Freeview channels as well as a buit in DVD player, there's a corner shop over the way where you can get the basics and a pub up the street, part of the sizzling pubs chain, where you can get very very reasonably priced food. The bed was very comfortable and cleanliness was good. Staff I met were friendly enough and the breakfast was good, although only served until 9. There's a carpark out the back and 24 hour access to the hotel through a keypad.
OK, the negatives - the decor and furnishings throughout the hotel are ancient, with the vanity table in my room too small to do any work on, and with a broken panel, a vanity chair to sit on which left my knees up round my ears and a numb bum and only a wobbly wicker chair or the bed otherwise to sit on. I was in an attic room which had a steeply sloping ceiling and on which I banged my head several times trying to get at my bag/ kettle/ telly/drawers. It also meant I couldn't stand up to use the toilet! The hotel is on a very busy main road into Keighley so the triple glazing is a necessity, and you are overlooked by houses so have to be careful when wandering around in your pants! The "bathroom" only had a tiny shower with 70s head, the water pressure was non-existent, there was no shelf space anywhere, the shower curtain was mouldy and didn't reach the floor of the shower anyway. It was poorly decorated and finished and there was no extractor. It also had the cheapest, thinnest toilet roll I've ever seen in a hotel, even the Ibis which is going some. There was a ripped valance on the bed, the curtains weren't hung properly and although the bed was comfy, the pillow was a strange foam thing which actively tried to bounce your head back off it. The carpark resembled a building site and had dog mess scattered across it. I'd have raised some of these issues with the staff had I had the chance, but there was no-one around at checkout, so just left my key with the others on the counter.
Viewed in isolation, none of these things are that much of an issue, but altogether make staying in this hotel a generally depressing experience. Sorry to be so blunt!
- Official Description (provided by the hotel):
- Situated on the edge of the Yorkshire Dales, Bronte Country & only 10 minutes drive from the pretty market town of Skipton; The Dalesgate Hotel offers the ideal base for both business & Pleasure long or short term. The privately owned and independent Hotel was originally the residence of the minister to the chapel which stood on part of the site. It now has 20 en-suite bedrooms with all the usual amenities. It is easily accessible by road, rail & Leeds Bradford Airport is only a short distance away. In July 2014 the "Tour de France" will pass close by the Hotel ... more less
- Reservation Options:
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- Also Known As:
- Dalesgate Hotel Keighley, Yorkshire