Arriving at The New Ellington gave a fantasic first impression. My partner and I arrived via car in the early evening and checked in. We were advised by the friendly gent on the front desk to park our car in the secure car park (which they share with an office) and assured us the car would certainly be safe at £14 per night. With our minds at ease, we went up to the room, which was tastefully furnished with a huge bed and gorgeous bathroom facilities - no fault can be found with them! There is attention to detail throughout the rooms and hotel - from the turn down service with complementary water to the thick fluffy dressing downs supplied in the rooms. Sadly, the same cannot be said about the breakfast - expensive to say the least - nearly £5 for 3 slices of toast!! Cheap, White tesco value bread - I was disgusted!! 'fresh' juice was in fact concentrate, and I daren't get started on the pot of gloop that was masquerading as jam. Tasted more like a cooli. However, what will in fact prevent my partner and I returning will be the parking. £14 per night and secure?? Rubbish!! Our car was damaged, probably by an office employee - there is no CCTV covering the hotel's parking spots and nothing was done to rectify the situation. The duty manager was 'away' and we were told we would be called to discuss the situation and as yet nothing. Meaning we have paid £28 to go home with a damaged car. Thanks New Ellington - brilliant customer service.
- Official Description (provided by the hotel):
- The New Ellington Leeds nestles amongst a row of Georgian buildings in the heart of the financial district of Leeds. Through its doors you will find distinguished and discreet personalised service. You'll find our decor sleek, stylish and warm and our facilities offer the height of functionality. Once inside you will not want to leave.Location is second to none, with culture and posh shopping all moments away from The New Ellington - but amidst the bustle of commerce and the vibrant nightlife, The New Ellington is a haven of serenity. A luxury boutique hotel par excellence -expect Egyptian cotton bed linen, luxury toiletries, comfortable beds, 24 hours in-room dinning, cocktails to die for and fabulous breakfast. Our guestrooms are immensely comfortable, uncluttered and equipped with state of the art technology, complimentary wireless and hard-wired Internet access, entertainment hubs offering connection for ipods, laptop output and high-definition TV input, Nespresso coffee machines, rainforest shower heads and 32 -inch flat screen televisions complete the picture. ... more less
- Reservation Options:
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- Also Known As:
- The New Ellington Hotel Leeds
- Ellington Hotel Leeds