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“Excellent location and aspect let down by expensive/poor food and very inconsistent service”

Garden Room Cafe Restaurant
Ranked #388 of 1,932 Restaurants in Leeds
Certificate of Excellence
Price range: US$4 - US$29
Cuisines: British
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Outdoor Seating, Reservations
Description: The Mansion's Garden Room Restaurant provides an excellent location for Breakfast, Lunch and Afternoon Tea, with some of the most spectacular views in Leeds. Our fantastic Chefs create a popular Specials Menu each day, using some of the finest locally sourced ingredients available. The Garden Room is also available for private hire (seating up to 65 guests). Ample free parking is also available on Mansion Lane
Reviewed 1 April 2014

I booked The Mansion in Roundhay Park having visited it for a drink on Mothers Day 2013. At that time we sat outside and enjoyed a cup of tea as the sun blazed over the park. Cut to Mothers Day 2014 and we had booked to eat in the restaurant as a treat. On entering the restaurant we were shown to our table near the window which was excellent as we could see over the park.

There was only one menu which was £27.50 for 3 courses. I asked if we had to have 3 courses (as most other restaurants do 2 courses for slightly less or the dishes priced individually as my mother doesn't eat too much) and received a curt 'yes' before the person who showed us to the table hurried away. The starter was nice but the portion was very small (and this is from someone who doesn't go on about wanting heaps of food). The lady who served us never once asked whether we enjoyed the food (and for some reason had loads of pen marks on her tie) and simply whipped the plates off the table. The main course was luke warm and again, small. The potatoes were very hard to get into as they seemed to have been slightly burnt on one side. Three of us had the roast and there was about a tablespoon of gravy on the dish but I was provided with more gravy promptly when asked. During this course, I heard many of the diners asking for more gravy etc which begs the questions why more wasn't provided in the first place. Our plates were whipped away again without a word and no-one bothered to wipe the table between courses. The deserts came and again the portions were small but very tasty, myself and all the people on the table next to me asked for more custard as again there was very little on the plate (but to be fair, the girl who brought this was very apologetic).

In summary, the mothers day menu was extremely expensive for lukewarm, small portions, served without little etiquette or basic serving services you'd expect from any restaurant. It was more galling when we had previously had an excellent drink in the Roundhday Fox and spied their own menu which was £10 a head cheaper!! Luckily, the company I was in was good, the other diners were in good spirits and the view was great.

For such a lovely building and location, I was very disappointed with the service, food and price on what should have been a perfect day in Roundhay Park.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Flashman1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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143 - 147 of 276 reviews

Reviewed 13 March 2014 via mobile

I'll keep this short ....

The good bits...

- the wine was good
- the staff were all literally perfect!! Could not be better!!
- the venue is romantically lit and the garden room at night is a beautiful venue

The bad bits:

- the price!!! You pay top dollar for the food here and we left feeling we could have got better value for equally good or improved quality elsewhere

- the food was ok. Not great. Not bad. Maybe we choose badly. Maybe we picked an off day

Glad we tried the place as always wanted to but won't be going again. That said I would not necessarily say don't go!!

Thank Si20brady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2014

Arrived as a group of 4 adults and 3 children, with no booking, and were seated quickly at a good-sized, well-situated table. The Sunday roasts and other dishes from the menu were perfectly cooked and beautifully presented, with a very varied range of fresh vegetables. Portion sizes were generous; the children's meals matched the sizes of Sunday lunches that I've seen served up elsewhere. The prices are slightly higher than you'd find in many pubs, but this was more than compensated for by the quality, which was way above pub grub standard. The staff were all polite, friendly and immaculately turned out.

Thank Stan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014 via mobile

Visiting family in Roundhay our original plans for the day, which involved a LOT of Lego, were thwarted..however a speedy phone call secured us a table at 1pm.
Great service from the start, welcoming, friendly and brilliant with our almost 7 yr old whirlwind! Lovely to see some slightly different choices available although after much deliberation we all plumped for sandwiches or Panini's. Each different in content, each deliciously more-ish and well presented. For us, it was absolutely a great lunch, with fab company and we certainly look forward returning sometime for a repeat .

Thank HarleyButton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2014

An unplanned visit one Saturday lunch time. We were greeted warmly and when asked if they had a table we were showed to a nice table with lovely views of the grounds.
Although slightly pricey it was a nice treat. We had sandwiches and the kids had pasta! The wait was slightly longer then we would of liked especially with a 18mths & 4 year hungry children .
The staff were very helpful and friendly , made that extra effort with the kids making them giggly, which was nice to see.
Would visit again with or with children.

Thank YorkWoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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