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Holiday Inn Express Leeds East
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    Reviews (476)
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    All reviewstoby carveryoulton hallthree horseshoesstayed herebeansthe sofa bedfree breakfastyogurtroom was cleanhot itemsno liftthe breakfast areaplenty of free parkingblackout curtainsself servicebudget hotelcar park
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    294 - 299 of 476 reviews
    Reviewed 17 September 2013

    We stayed in this hotel for 1 night whilst attending a wedding at Oulton Hall. The reception staff were very friendly and welcoming, the rooms were spotless clean and very modern. We got a choice of pillows, free wifi and a lovely comfortable bed - along with a very tasty breakfast the next morning - there was something for everyone .. Scrambled eggs, sausages, beans etc to yoghurts, cereal, croissants, muffins, toast and lovely latte coffee. I am quite a picky and fussy eater but there was nothing to complain about (which makes a change for me haha). It is a budget hotel but it didn't feel very budget to me and I would definitely stay here again.

    • Stayed: September 2013, travelled as a couple
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    1  Thank Sharron H
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    HIE_LeedsEast, Guest Relations Manager at Holiday Inn Express Leeds East, responded to this reviewResponded 28 September 2013

    Dear Guest,
    Thank you for taking the time to write a review and for your kind words. I was delighted to hear that you found your guest room clean and modern and you enjoyed our self service breakfast.
    Thank you also for your comments regarding our friendly welcoming reception staff I will certainly ensure that your lovely comments are passed on to the team.
    Once again thank you and we look forward to welcoming you back to the hotel in the near future.
    Kind Regards,
    Karen Wood
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 10 September 2013

    We have just returned from a 3 night stay and could not have been happier. We arrived quite early and weren't expecting to be able to check in but the very helpful and friendly receptionist said it was no problem and we checked straight in. The rooms are basic but clean and had everything we needed - including plenty of decaf coffee - a little thing but to someone who can't drink caffeine this is a big plus. We had requested a sofa bed and there was no bedding in the room but this was fixed within minutes after a quick call to reception.
    Breakfast was qfar better than we had imagined - hot sausages, beans and scrambled eggs plus toast, cereals, croissants, yoghurts etc, all with plenty of sauces, jams and condiments. As previously mentioned these were kept topped up continuously and there was plenty of room to sit.
    We were planning to use the hotel as a base for going to York for a couple of days (excellent park and ride sites just 25 minutes away) but found there were so many other attractions nearby that we only ended up spending one day there.
    The toby carvery is literally on the doorstep and there is an excellent pub for food, the Three Horseshoes, just a short walk away.
    Whilst having breakfast on the second morning I heard others saying they were really impressed and would stay again - we're definitely in agreement and are already trying to decide when we can go back!

    Stayed: September 2013, travelled with family
    2  Thank Rachel G
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    HIE_LeedsEast, Guest Relations Manager at Holiday Inn Express Leeds East, responded to this reviewResponded 28 September 2013

    Dear Guest,
    Thank you for your kind words and for taking the time to write a review. I was pleased to hear that you found our receptionist helpful and friendly and you were able to check in early, wherever possible we do allow our guests to check in prior to arrival time if rooms are available. I was also pleased to hear that you found your guest room clean with 'everything you needed, and you enjoyed our self service breakfast
    Once again thank you for your comments and we look forward to welcoming you back to the hotel in the near future.
    Kind Regards,
    Karen Wood
    Reception.

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 September 2013

    Staff all friendly and smiled. Bit stark? like a lot of Hotels, but clean and comfortable. Soap and shower gel on containers on wall. Comfy bed and pillows. Blackout curtains. You could hear the road a bit but did not bother us. Breakfast adequate. Liked the idea you can get the Staff to order you a takeaway and eat it in the restaurant! Would stay here again.

    • Stayed: August 2013, travelled with family
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    1  Thank Herinhere
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    HIE_LeedsEast, Guest Relations Manager at Holiday Inn Express Leeds East, responded to this reviewResponded 8 September 2013

    Dear Guest,
    Thank you for your kind words and for taking the time to write a review. I was delighted to hear that you found your guest room clean and comfortable and you enjoyed our buffet breakfast. The hotel prides itself on high standards and I am pleased that we met your expectations.
    Also thank you for your comments regarding friendly staff, I will ensure that your comments are passed on to the team.
    We look forward to welcoming you back to the hotel in the near future.
    Kind Regards,
    Karen Wood
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 27 August 2013

    Booked three rooms here to stay last weekend. Twenty minutes from Bramhall Park, site of Leeds Festival ideal for pick up and drop off, clean,comfortable rooms and friendly staff. Excellent value for money as booked far enough in advance. Toby carvery on same site did not eat here - ate instead at The Three Horseshoes 5 minutes down the road great food very reasonable.

    Room Tip: Emailed hotel before stay to request rooms together and had three rooms next to each other in very quiet part of hotel room 161 nice view of fields at back
    • Stayed: August 2013, travelled with friends
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    1  Thank monkswalesmold
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    HIE_LeedsEast, Guest Relations Manager at Holiday Inn Express Leeds East, responded to this reviewResponded 31 August 2013

    Dear Guest,
    Thank you for taking the time to write a review following your recent stay. I was delighted to hear that you had a great value stay. Thank you also for your kind comments regarding our clean comfortable rooms and friendly staff. I will ensure your comments are passed on to the team.
    Once again thank you and we look forward to welcoming you back to the hotel in the near future.
    Kind Regards,
    Karen Wood
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 27 August 2013

    Stayed here for two nights mid-week, easy to find, clean and tidy chain-style hotel, free parking, usual facilities.

    Staff friendly, room quiet as requested down in the semi-basement end of the hotel. Just a brief note if you are booked in down there, remember to set an alarm of some sort as it is quiet, the curtains are extremely good and thick, it's shady outside the window and you could ( as we did!) think it's too dark to possibly be time to get up and end up sleeping in until 10am - believe it, we did it by accident the first night we stayed! Second night we went to bed armed a set alarm...

    Food - the hotel has a self-service breakfast system, don't be put off by thinking it must be a 'bun-fight' for available food, the serving area may be small but it was constantly re-stocked when we were there, so worries about the food running out in reality! Word to the wise - if you want butter for your toast or yoghurt and can't see it, there's a below counter fridge, it's all in there. Small but perfectly formed I think would describe the breakfast area.

    Dinner - hotel has no restaurant but is next to (20 seconds walk max) a Toby Carvery, good value and quality roasts, veggie meals etc. It seemed to be very busy when we were there up to 7.45pm but less hectic after that but the staff will let you know if there is a wait and how long.

    Room Tip: Quiet rooms on lowest floor but take an alarm if you need to wake up on time!
    • Stayed: August 2013, travelled as a couple
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    1  Thank Tracey J
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    HIE_LeedsEast, Guest Relations Manager at Holiday Inn Express Leeds East, responded to this reviewResponded 31 August 2013

    Dear Guest,
    Thank you for taking the time to write a review and for your kind comments regarding friendly staff, clean quiet rooms and our buffet breakfast.. The hotel prides itself on high standards and I am pleased that we met your expectations.
    I will ensure your comments are passed on to the team and we look forward to welcoming you back to the hotel in the near future.
    Kind Regards,
    Karen Wood
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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