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“Good location for town centre - lovely hotel.”
Review of Crowne Plaza Leeds

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Crowne Plaza Leeds
Ranked #20 of 87 Hotels in Leeds
Certificate of Excellence
staffs
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good location for town centre - lovely hotel.”
Reviewed 2 November 2011

Good location for town centre - approx ten minutes walk in to town. Close to smaller convenience stores and a few bars.
Hotel room was very clean and tidy, price did not include our parking or breakfast. Pool was warm and clean, facilities were clean and all in working order.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mrandmrsbean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, Guest Relations Manager at Crowne Plaza Leeds, responded to this review, 29 November 2011
Dear Guest

Thank you for taking the time to provide us with some good customer feedback.

I am delighted to read that you enjoyed your stay with us.

I see from your comments that breakfast was not included in your rate. Breakfast can be purchased in the morning at a cost of £15.95 per person or alternatively for those that are happy to pay on arrival, we offer a pre paid breakfast voucher at a cost of £9.95 per person. We do also offer rates that are inclusive of breakfast.

Our car parking is chargeable as you mentioned at an overnight cost of £13.00 Sunday-Thursday and £9.00 Friday –Saturday.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Atherstone, United Kingdom
Level 3 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 October 2011

Stay here often these days. Room upgrade always given and gym is open till 10. There is a pool but ive never been in. Food is good and staff are friendly. Internet is chargeable which means i spend a fortune on it for 2 devices (£30 for 24 hours). Probably dues a facelift soon but definitly recommended.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Davyboy_1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, Guest Relations Manager at Crowne Plaza Leeds, responded to this review, 29 November 2011
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed staying with us on a regular basis but was a little confused by your comments about our internet charges.

As far as I am aware, if you purchase an internet code to use in one of our bedrooms this should enable you to link up 2 devices at a cost of £16.00. I would suggest speaking to one of our receptionists next time you stay with us to clarify this. Hopefully this will reduce the cost of your internet charges long term.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Guest Relations Manager
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Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 October 2011

stayed here early in the year and it was great. nice staff/room/pool. parking was a bit steep. about a 7 minute walk into city centre

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamesgi11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, Guest Relations Manager at Crowne Plaza Leeds, responded to this review, 28 October 2011
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

We do indeed charge for car parking but our rates are comparable with all other city centre hotels and car parks in the area.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 October 2011

I stayed here at the Crowne plaza in Leeds about a week ago now, and the stay was great. The staff in particular were great, Kim (I think thats her name?!) was really helpful, chatty and always went the extra mile. The only downside was the food I ordered to my room, too greasy and oily. But other than that, fantastic.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank urv123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, Guest Relations Manager at Crowne Plaza Leeds, responded to this review, 28 October 2011
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us, and found Kim particularly helpful.
Please be assured I have passed on your kind comments to her, as they serve as a great motivator.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 5 Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 October 2011

Stayed for just one night in January 2011 to visit someone in the General Infirmary(hospital). We were two adults and one 6 year old and we picked the hotel for the pool as a treat for the 6 year old. She absolutely loved it and it kept her occupied for hours! The room was fantastic (2 large beds) and the buffet breakfast had everything you could possibly want. The only slight downside is that the hotel is a bit out of the way, but nothing unmanageable. I would definitely go back.

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank sarah j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, Guest Relations Manager at Crowne Plaza Leeds, responded to this review, 18 October 2011
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that your family enjoyed their stay with us, and found our pool particularly useful!

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 October 2011

Booked on same day as visit on laterooms application on my iPhone. Staff really helpful, great location, easy to get to and close to town. Bed was really comfy... No noise heard late at night even though it was an ideal location to stay for a night out. The beat thing was the free use of the health centre which had a jacuzzi, pool, steam room and sauna. Overall very impressed with my stay.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gemmybear123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, Guest Relations Manager at Crowne Plaza Leeds, responded to this review, 18 October 2011
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2011

My friend and I booked weekend away in Crowne Plaza Leeds. The hotel is lovely, nice food, the staff couldn`t have been more helpful. The swimming pool, steam room and jacuzzi which we used were excellent. The buffet breakfast served an excellent selection of fruit and cooked breakfast. Fantastic service in restaurant- Andrew so nice & friendly! The girl from reception Caroline provide us with absolutely great customer service, so polite and always professional. Make us feel welcome from beginning till the end of our stay!!!!! Will go back:)

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Meg G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, Guest Relations Manager at Crowne Plaza Leeds, responded to this review, 18 October 2011
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Please be assured I have passed on your kind comments to both Andrew and Karolina, as they serve as a great motivator.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Leeds

Property: Crowne Plaza Leeds
Address: Wellington Street, Leeds LS1 4DL, England
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Leeds
#14 Luxury Hotel in Leeds
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Leeds 4*
Number of rooms: 135
Official Description (provided by the hotel):
Modern Hotel located in the business district, 1/4 mile from Leeds train station. ... more   less 
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Also Known As:
Crowne Plaza Leeds Hotel Leeds
Leeds Crowne Plaza

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