We booked here at last minute via last minute website. We travelled with our 4 month old little girl, which staff made a fuss over her which was lovely. Nothing was too much for the reception staff, they were very helpful, I didn't get their names unfortunately but I am sure they will know who they are. We had problems with the internet, we paid £16 for 24 hours but it wouldn't work. We rang reception, they put us through to tech support. I think it was more of the room we were in. I informed reception on checkout and they happily removed the charge.
The hotel is well presented, clean, quiet and has everything you need really. Our room was lovely, great view. The only problem was the shower, I disliked how it was fastened to the pole, it was a bit difficult to rinse my hair etc. Breakfast was lovely, again staff were friendly. One gentleman in particular who was chatting to us and my Daughter. He had a Daughter too so we all were sharing stories. He was that lovely it felt like we had known him years.
We used the swimming pool, not an ideal temperature for babies but it didn't really seem to bother her, we only had her in there for a little while. Great family changing rooms. I enjoyed a little swim alone and some time in the jacuzzi which was nice.
I love love love how they had an ice machine on our floor, amazing! I have never seen nothing like that in hotels. Simple things.
We ordered room service as it was ideal for us with a little one, food was nice. We had the angus burger as well as the chicken dhansak. Nachos were tasty but get them without those peppers, they were way too hot!
We will return.
- Official Description (provided by the hotel):
- Modern Hotel located in downtown area, 1/4 mile from Leeds train station. ... more less
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- Also Known As:
- Crowne Plaza Leeds Hotel Leeds
- Leeds Crowne Plaza