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Crowne Plaza Leeds
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Reviews (1,844)
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1,186 - 1,191 of 1,844 reviews
Reviewed 2 March 2014

Stayed 1 night at the crowne plaza leeds for a spa hen weekend, and our experience from start to finish was perfect, the lovely concierge man (forgot to ask his name) looked after us so well, all the hotel staff were pleasant, polite and always willing to help us out and with a smile, our rooms were lovely, and the beds were very very comfortable. The spa treatments were fantastic, and I loved the pool and Jacuzzi too, Breakfast was exceptional very tasty. Well Done Crowne Plaza, Leeds keep up the good work.

  • Stayed: March 2014, travelled with friends
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2  Thank hazel640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, General Manager at Crowne Plaza Leeds, responded to this reviewResponded 6 March 2014

Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Matt Byram

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2014

The welcome on check-in was probably the best I've ever had! Friendly, efficient, and genuinely smiley. Our room was up to the usual Crowne Plaza standard, and the public areas were extremely pleasant, with the excellent service continuing in the bar and restaurant. Only 5 minutes' walk from some great bars and restaurants, it will be my first choice for my next trip to Leeds. Minor niggle was the slow wifi!

  • Stayed: February 2014, travelled as a couple
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Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, General Manager at Crowne Plaza Leeds, responded to this reviewResponded 6 March 2014

Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Matt Byram

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

Stayed here recently with family. Rooms were great and fab shower. 10 min walk into the City Centre, really easy. Staff on reception were really friendly and check in/out was quick and easy. Yes, parking was £15 but you kind of expect that in a city centre hotel. Breakfast was buffet style (which the kids always love) and really good choice with the usual english and also continental. Would defo stay again.

  • Stayed: February 2014, travelled with family
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Thank EmsLakeDistrict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, General Manager at Crowne Plaza Leeds, responded to this reviewResponded 6 March 2014

Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Matt Byram

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

Was very impressed with this hotel, and thought it was pretty good value for a hotel so close to the city centre.

Had a standard room, but it is was a good size, well decorated and the bed was comfortable. Breakfast was great. Staff were very helpful and friendly.

Only very minor issues included air conditioning was quite noisy but the room was too hot without it; yet the swimming pool was a little cool for a leisure pool. Was a bit surprised when we returned to our room at 2:30pm on Sunday that it had not been cleaned by that time. Restaurant and bar areas were not very inspiring, but as we only 10 minutes walk form the city we ate elsewhere.

Hotel seems to be popular with hen nights - caused absolutely no problem for us but did create a bit of entertainment seeing them heading out on their night out.

  • Stayed: February 2014, travelled as a couple
    • Value
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Thank A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, General Manager at Crowne Plaza Leeds, responded to this reviewResponded 6 March 2014

Dear Guest

Thank you for taking the time to provide us with some good customer feedback.

I am delighted to read that you enjoyed your stay with us.

Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Matt Byram

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

This hotel is well located and great value for money, the room was spotless and furniture to a high standard. We ate in the hotel for lunch, which was served quickly and tasted delicious. Spa facilities are good, with long opening hours. The thing that really impressed me was the genuine great service from the reception team. Listening to them deal with different queries, some tricky customers and all the time were friendly, interested and wanted to help - they are great! Mr Srinivasan, please let the team know they really make the difference!

  • Stayed: February 2014, travelled with friends
    • Value
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Thank RebeccaM2703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, General Manager at Crowne Plaza Leeds, responded to this reviewResponded 6 March 2014

Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Please be assured I have passed on your kind comments to all of the reception team, as they serve as a great motivator.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Matt Byram

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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