We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fabulous hotel with fabulous staff!”
Review of Crowne Plaza Leeds

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Leeds
Ranked #20 of 87 Hotels in Leeds
Certificate of Excellence
Liverpool, United Kingdom
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Fabulous hotel with fabulous staff!”
Reviewed 4 May 2014

Just home from a fantastic weekend for a friends hen party with 20 girls.
The hotel is in a great area, so easy to find and 15 minutes walk into town.
Reception staff are fantastic, nothing was too much trouble and they're knowledge was vast!
Rooms very comfortable and very clean.
Overall I would totally recommend staying here!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, General Manager at Crowne Plaza Leeds, responded to this review, 7 May 2014
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Please be assured I have passed on your kind comments to our reception team, as they serve as a great motivator.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Matt Byram

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,688 reviews from our community

Traveller rating
    731
    605
    210
    87
    55
See reviews for
301
517
68
390
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (264)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
Mid Sussex
Level 6 Contributor
172 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 1 May 2014

As the title states, this is a nice city centre hotel, complete with a small gym and on-site spa. Very friendly staff and decent facilities - there's not much more you'd want out of a hotel when you are away at a conference. The restaurant was pretty good. Had one evening meal there, which we thought was good. The breakfast was good as well though there was a distinct lack of fresh fruit and yoghurt options. One morning I saw 3 green apples. I'm not sure they were there the other 2 days! Internet was free as we were at a conference. But for regular hotel guests, it is quite expensive - I think it was close to £20 for 24hrs. I could be mistaken though. Free wifi should be standard in these types of hotels. I look forward to the day when it is.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DrNBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, General Manager at Crowne Plaza Leeds, responded to this review, 7 May 2014
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Matt Byram

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2014 via mobile

Again I returned to CP Leeds and had a fantastic stay. Upgraded on check in, room service was quick and hot.

The restaurant is a little dated but the staff are very professional and the food good.

Will stay here for sure next time I'm in Leeds

Stayed April 2014, travelled on business
Helpful?
1 Thank Zarv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, General Manager at Crowne Plaza Leeds, responded to this review, 7 May 2014
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Matt Byram

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 April 2014

Let me preface my review by stating that I'm probably not the standard type of clientèle for this hotel. That is to say, I would use the same knife and fork for a starter as I would for a main course. To clarify, if I dropped a £5 note and the wind took it, I'd chase it for at least 150 metres before giving up. You catch my drift. Most of the other guests I saw during my stay seemed like they'd look at me funny for doing either of those things.

TL;DR - This was the nicest hotel I've ever stayed in. Fancy to the maaaax.

2 double beds in the twin room meant that both me and my friend slept in comfort (pretty much the only negative about our stay was the "noisiness" of the duvet covers - they sort've crinkled every time we moved in the night - weird and pretty much not a big deal in the grand scheme of things).
Rooms were sizeable and well furnished - TV, safe, mini-fridge, ironing board/iron and even a trouser-press (I've never even seen someone use one, but having one in a hotel room is pretty much a requirement, right?). I didn't get a chance to finish reading the book supplied in the room (I think it was called "The Bible"), but I'm definitely considering returning to carry on with it.
There was also free biscuits, water and little mint chocolates.
The bathroom was also well equipped; 2 types of soap and free shampoo/shower gel/body lotion (I'm not sure what body lotion is for - but you can be sure that I used some to moisturize after a shower, it would have been a shame not to).

After our stay in the hotel, we were using one of the conference suites (Roundhay 1, I think) for an event. This is where we met Ollie (I think). Top bloke - happy to bend over backwards bringing us extra bottled water, chairs, tables, fans and turning on the Air Con too.

Overall, great hotel complimented by the wonderful staff. A special mention to Emma, whose service-with-a-smile topped the stay off and would've made this a 6/5 review if that was possible.

  • Stayed April 2014, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, General Manager at Crowne Plaza Leeds, responded to this review, 7 May 2014
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Matt Byram

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackpool, United Kingdom
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 April 2014

Stayed here for my hen weekend this weekend and we were all so impressed with the hotel, food and the staff.

All of the rooms were lovely and modern with everything that you would need, and a fridge in the room too.

All of the food at this hotel is five star! The breakfast was lovely, usually with a buffet breakfast somethings aren't up to scratch but it was all amazing! We really really enjoyed breakfast both mornings. We also asked for poached eggs and vegetarian sausages and this wasn't a problem at all.

We had a spa package which included use of the facilities, a treatment each and a finger buffet lunch in the bar. We all loved the spa, and the lunch that was included was again superb! The liverpudlian barmaid in the bar (I think she was called Danielle) was fantastic! Her service was second to none, and she went out of her way to make sure we had everything that we needed. Drinks are pretty pricey but this is what you should expect at a hotel like this and you don't mind paying a bit more if the service and surroundings are as good as they are here!

Matt on Reception was so helpful and couldn't do enough for us! Even down to getting us all water to take with us to the train when we were all leaving severely hungover! We all loved him! He is a credit to this hotel! All the other reception staff were also really lovely and friendly.

The staff really do make this hotel! I would have no worries in recommending this hotel to anybody wishing to travel to Leeds. I would definitely stay here again!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roxy2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, General Manager at Crowne Plaza Leeds, responded to this review, 7 May 2014
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Matt Byram

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Yorks England
Level 5 Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 27 April 2014 via mobile

Wonderful hotel, superb refurbished room with 2 double beds. Excellent value for b&b for a city centre hotel. We ate in the bar for lunch and dinner and food was excellent. Wine was a bit expensive but probably what you'd expect in a top hotel. We used the pool/spa twice and we were impressed. Probably the best thing about the hotel was Haley on reception who just couldn't do enough for us arranging early check in and bringing the keys to the bar for us!! And Danielle in the bar was a delight! Definitely one of the nicest stays we've ever had in Leeds.

Stayed April 2014
Helpful?
Thank suzi 1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, General Manager at Crowne Plaza Leeds, responded to this review, 7 May 2014
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Matt Byram

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
yorkshire
Level 5 Contributor
70 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 27 April 2014

This hotel can sometimes be a bit on the expensive side unless you can book at just the right time and get a bargain. We stayed here again during April 2014 on a last minute decision and again we were not disappointed. Again the hotels staff exceeded expectations and always tend to go that extra mile for the guests. The beds were pretty comfy and pillows excellent all adding to what every one wants out of a night away, a great nights sleep, in fact the night was so good we didn't have time to use the swimming pool which upset my daughter.
Their is parking at the hotel but it tends to be a bit on the expensive side considering you can be paying quite a lot for your night out to start with. It is about 15 mins walk down the road from the train station in the centre of the city if you use this option, but don't forget its 15 mins back to the city later on if you decide you want to go back into the city.
Again we would always recommend you enquire about an upgrades, we had the Wedding Suite once which was absolutely fabulous :)

To sum up it is a nice hotel with great staff and comfy rooms.

We will be staying here again :)

Room Tip: Enquire for upgrade
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank uktravellerYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisest, General Manager at Crowne Plaza Leeds, responded to this review, 7 May 2014
Dear Guest

Thank you for taking the time to provide us with some excellent customer feedback.

I am delighted to read that you enjoyed your stay with us.

Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator.

Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests.

We look forward to welcoming you back to the Crowne Plaza Leeds very soon.

Kind Regards
Matt Byram

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Leeds hotels
Holbeck
Doubletree by Hilton Hotel Leeds City Centre
Leeds Marriott Hotel
#22 of 87 in Leeds
2,050 reviews
Leeds City Centre
Novotel Leeds Centre
Novotel Leeds Centre
#10 of 87 in Leeds
1,993 reviews
Show Prices
Show Prices
Show Prices
Leeds City Centre
Radisson Blu Hotel, Leeds
Hilton Leeds City
#38 of 87 in Leeds
2,165 reviews
The Queens - Leeds
#11 of 87 in Leeds
3,253 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Leeds? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Leeds

Property: Crowne Plaza Leeds
Address: Wellington Street, Leeds LS1 4DL, England
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Leeds
#14 Luxury Hotel in Leeds
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Leeds 4*
Number of rooms: 135
Official Description (provided by the hotel):
Modern Hotel located in the business district, 1/4 mile from Leeds train station. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Superbreak UK, Booking.com, Expedia, Prestigia, Hotels.com, Ebookers, Evoline ltd, HotelQuickly and Cancelon so you can book your Crowne Plaza Leeds reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Leeds Hotel Leeds
Leeds Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing