We booked this hotel for a hen do. We wanted simple clean accomodation. The 3 star rating and the hotel's website indicated that this hotel would be suitable. The website said that the hotel had recently been refurbished. If this is true then I am at a loss to see where any refurbishment has taken place. The site said the hotel lift was not in use but a porter would be on hand to help with bags. This wasn't true! Our first room had no shower, when we asked to change rooms we were told "I knew you lot were going to be trouble" The second room we were sent to was for 2 people not 4 and as we entered there were people already staying in there! The 3rd room at first seemed okay however, we discovered a huge wet patch on the carpet that when we put a white towel over it it turned yellow. We concluded that this was wee!! There was chewing gum stuck to the window sill, old food stuck to the bed covers, stains all over the ceiling. The only good point was the bed sheets were clean. The shower didn't work in our friend's room. When we booked we asked the price of a single room and were told £40. When we got there it was £55 and he wouldn't budge on this. Rooms at the Marriot were £55 so to pay that for this slum was absurd! The website decieves you into thinking that this is a basic but decent hotel. This is not the case at all. I will always now go for travel lodges and premier inn type places when we want simply a clean hotel room for the night! It does not deserve the 3 star rating. The receptionist was friendly but not very professional and he certainly did not seem equipped to deal with complaints and you very much got the impression that he was used to the reaction he got from us. I would strongly warn against staying at this hotel as there are far nicer ones in Leeds for the same price.
- Official Description (provided by the hotel):
- Located just 100 metres from Leeds City Station and less than a kilometre from the national motorway network, the Discovery Inn is an ideal choice for those who want the convenience of a centrally-located hotel without the overinflated price tag. We pride ourselves on offering excellent customer service, a warm welcome and an exceptional standard of cleanliness and comfort ... more less
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- Also Known As:
- Discovery Inn Leeds Hotel Leeds