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“Great location”
5 of 5 bubbles Review of Hilton Leeds City

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Hilton Leeds City
Ranked #33 of 86 Hotels in Leeds
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great location”
5 of 5 bubbles Reviewed 4 August 2013 via mobile

Perfectly positioned close to the railway and city centre bars and restaurants.

Typically a Hilton in every respect, although probably one of their older properties.

Rooms were clean and spacious.

At less than £70 with breakfast this was a snip.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kingcole1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet M, PA to the General Manager at Hilton Leeds City, responded to this review, 5 August 2013
Dear Kingcole1974
Thank you for taking the time to place your kind feedback on Tripadvisor, in regard to your stay at the Hilton Leeds City.
Delighted to read that you thoroughly enjoyed your stay with us. Great to read that you particularly enjoyed our hotel`s location to Leeds Train Station, City Centre bars and restaurants.
Thank you for taking the time to place your kind comments on line. I have taken the liberty of sharing all your feedback with all my team, here at the Hilton Leeds City.
We look forward to welcoming you back very soon.
Kind regards

Steven Hall
General Manager
Hilton Leeds City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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A TripAdvisor Member
2 of 5 bubbles Reviewed 3 August 2013

Whilst the staff and facilities on offer are perfectly adequate, the hotel building and decor are very tired indeed. I would definitely choose another hotel if I stayed in Leeds again, especially at this price.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet M, PA to the General Manager at Hilton Leeds City, responded to this review, 5 August 2013
Dear Guest

Thank you for taking the time to place your feedback on Tripadvisor, further to completing an online survey, in regard to your stay at the Hilton Leeds City.
Thank you for taking the time to place your comments on line.
Delighted to read that you particularly enjoyed the service offered by my team and the facilities during your stay with us.
I am sorry to read that our hotel building and decor did not meet your expectations.
Once again, thank you for your feedback.
Kind regards

Steven Hall
General Manager
Hilton Leeds City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Leeds hotels

Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 2 August 2013 via mobile

Stayed here for a SUPRISE birthday treat , hotel and staff very nice , rooms and bedding both very good clean , nicely located , car park is tiny but had no problems parking across at q park, and hotel offers discount tickets which was good
AC which had to be on was the hottest weekend ever !!! ... Smelt very strong .... Pungent almost , that did keep me from sleeping but all in all very nice !

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nickilshious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet M, PA to the General Manager at Hilton Leeds City, responded to this review, 5 August 2013
Dear Nickilshious
Thank you for taking the time to place your kind feedback on Tripadvisor, in regard to your stay at the Hilton Leeds City.
May I take this opportunity to wish you a Belated Happy Birthday!!
Delighted to read that you thoroughly enjoyed your stay with us.
Thank you for taking the time to place your kind comments on line. I have taken the liberty of sharing all your feedback with all my team, here at the Hilton Leeds City.
We look forward to welcoming you back very soon.
Kind regards

Steven Hall
General Manager
Hilton Leeds City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Skipton, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 August 2013

I stayed here at Christmas time and it was one of the better places we've stayed at! Great location, right in the city centre but far away enough that the noise doesn't bother you. Check-in and check-out quick and easy with friendly staff.

The room was amazing - really clean and comfy beds, felt spoilt staying here! I've also never stayed in a hotel where you can listen to music in the shower/bathroom or listen to whatever is on TV at the same time; I want one for my house!

Didn't use any other facilities as we were so busy but would definitely stay again and hopefully for longer next time.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BritishIceQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet M, PA to the General Manager at Hilton Leeds City, responded to this review, 5 August 2013
Dear BritishIceQueen
Thank you for taking the time to place your kind feedback on Tripadvisor, in regard to your stay at the Hilton Leeds City last December.
Delighted to read that you thoroughly enjoyed your stay with us.
Thank you for taking the time to place your kind comments on line. I have taken the liberty of sharing all your feedback with all my team, here at the Hilton Leeds City.
We look forward to welcoming you back very soon.
Kind regards

Steven Hall
General Manager
Hilton Leeds City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
2 reviews
3 of 5 bubbles Reviewed 1 August 2013

We had chosen this hotel as a surprise for a friend who was celebrating a special birthday, and had booked a suite, admittedly we did know that one of us would have to sleep on a roll out bed, this in fact was a bed settee and was very comfy. The 'suite' was disappointing more like a family room and we didn't like the layout at all, especially the ironing board propped in the corner! At breakfast, because there were three of us or tea was served in a plastic thermos jug (fine for picnics or conferences) The hotel is very central and close to the railway station.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sharon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet M, PA to the General Manager at Hilton Leeds City, responded to this review, 5 August 2013
Dear Sharon T

Thank you for taking the time to place your feedback on Tripadvisor, further to completing an online survey, in regard to your stay at the Hilton Leeds City.
I am sorry to read that the suite allocated to you did not live up to your expectations.
Please be assured that your comments in regard to the jug that your tea was served to you during breakfast, have been noted. I am sorry for the disappointment caused to you.
Thank you for taking the time to place your comments on line. We look forward to welcoming you back very soon.
Kind regards

Steven Hall
General Manager
Hilton Leeds City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warwick, United Kingdom
1 review
5 of 5 bubbles Reviewed 29 July 2013

I stay in Leeds once a week for business and the Leeds Hilton is always my first choice. I'm a member of two good gyms at home so I expect the same level of facilities when I'm away from home too - the Leeds Hilton doesn't disappoint. The gym facilities for a city hotel are great, spacious, good air con and lots of equipment. It's definitely not just a running machine in a spare room (like some other hotels I won't mention in Leeds!).

The staff are always excellent too. Courteous and helpful. A couple of times on arriving late I have had issues from my corporate booking agency side of the reservation. The staff on the Hilton front desk have always done their upmost to salvage the situation that is not of their making. Really appreciated by a weary traveller at midnight.

Other aspects - good comfy beds (and great pillows, why do so many hotels have rubbish pillows!), breakfast is expansive and good. I can't talk about value for money as I have B&B booked so don't have to pay extra for it but it definitely fits the bill and you can do a take away bag if you're rushing off to a meeting which can be frowned on in other hotels.
Rooms are always clean and it's pretty quiet for a city centre hotel.

Would I recommend it - yep, definitely.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet M, PA to the General Manager at Hilton Leeds City, responded to this review, 31 July 2013
Dear Jo G

Thank you for taking the time to place your kind feedback on Tripadvisor, further to completing an online survey, in regard to your stay at the Hilton Leeds City.
Delighted to read that you thoroughly enjoyed your stays with us. Your loyalty is very much appreciated.
Thank you for taking the time to place your kind comments on line. I have taken the liberty of sharing all your feedback with all my team, here at the Hilton Leeds City.
We look forward to welcoming you back very soon.
Kind regards

Steven Hall
General Manager
Hilton Leeds City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, United Kingdom
Level Contributor
87 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 27 July 2013

I stayed for the Bruce Springsteen gig at the new Leeds arena .
The hotel is well placed close to the railway station . Check in was smooth & efficient & the staff were very welcoming .
My room was lovely and I appreciated the fruit & champagne .
Breakfast was plentiful and lots of variety.
The hotel bar was a comfortable place to have a late night drink , the bar staff went the extra mile to source some mint to make a mojito ( which was delicious )
Thanks to you all for looking after me so well xxxx

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank watty77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet M, PA to the General Manager at Hilton Leeds City, responded to this review, 29 July 2013
Dear watty77
Thank you for taking the time to place your kind comments on Tripadvisor, in regard to your stay at the Hilton Leeds City.
Delighted to read that you thoroughly enjoyed your stay with us.
Please be assured all your kind feedback will be shared with all my team, here at the Hilton Leeds City.
Thank you for taking the time to place your feedback on line. We look forward to welcoming you back very soon.
Kind regards

Steven Hall
General Manager
Hilton Leeds City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Leeds City

Property: Hilton Leeds City
Address: Neville Street, Leeds LS1 4BX, England
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotel in Leeds
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Leeds City 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Priceline, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Hilton Leeds City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Leeds City Hotel Leeds
Leeds Hilton

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