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“Very well located”
Review of Hilton Leeds City

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Hilton Leeds City
Ranked #37 of 87 Hotels in Leeds
Reviewed 31 March 2014

First experience at Hilton Leeds and it was nice,good hotel,good servcie and very well located. Also was nice that I departure very early in the morning and the staff provided with a cold breakfast..was nice ¡¡¡

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Rubimarsuite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet M, PA to the General Manager at Hilton Leeds City, responded to this reviewResponded 2 April 2014

Dear Rubimarsuite

Thank you for taking the time to place your comments online via Tripadvisor, further to completing an online survey in regard to your recent stay at the Hilton Leeds City.
Please be assured all your kind feedback has been noted and is very much appreciated. Delighted to read that you thoroughly enjoyed your stay with us.
Thank you once again for taking the time to place your feedback online. We look forward to welcoming you back very soon.
Kind regards

Steven Hall
General Manager
Hilton Leeds City

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1,428 - 1,434 of 2,253 reviews

Reviewed 31 March 2014

A very good quality hotel indeed for a couple of days business trip. Excellent breakfast indeed and well located about 5 minutes walk from the railway station. Room was very clean and tidy and everything was in good condition and the bathroom was very well finished and a large bath was very welcome after a long day!

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Simon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet M, PA to the General Manager at Hilton Leeds City, responded to this reviewResponded 2 April 2014

Dear Simon P
Thank you for taking the time to place your comments online via Tripadvisor, further to your recent stay at the Hilton Leeds City.
Please be assured all your kind feedback has been noted and is very much appreciated. Delighted to read that you enjoyed your stay, especially our hotel`s location, your allocated room and the bath offered to you.
Thank you once again for taking the time to place your feedback online. We look forward to welcoming you back very soon.
Kind regards

Steven Hall
General Manager
Hilton Leeds City

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2014

Rooms are small and need updated but they have all of the facilities you would expect. The public areas are brighter but could also do with some TLC. Location is convenient for the station and city centre but the immediate vicinity is not the best.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank LondonBurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet M, PA to the General Manager at Hilton Leeds City, responded to this reviewResponded 1 April 2014

Dear Guest

Thank you for taking the time to place your comments online via Tripadvisor, further to your recent stay at the Hilton Leeds City.
Please be assured all your feedback has been noted.
Thank you once again for taking the time to place your feedback online. We look forward to welcoming you back very soon.
Kind regards

Steven Hall
General Manager
Hilton Leeds City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2014

This place really needs an overhaul. From the 1970s car park which is a real pain to get in and out of, the 1970s windows which almost took my finger off while trying to open them, noisy air con , noisy and ineffective air con, grumpy staff, overwhelming smell of damp at escalators at front door,
Poor service, I could go on , but I won't, I just won't go back !

Room Tip: Try a different hotel
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  • Stayed: March 2014, travelled on business
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2  Thank Travelerted1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet M, PA to the General Manager at Hilton Leeds City, responded to this reviewResponded 24 March 2014

Dear Travelerted1
Thank you for taking the time to place your feedback online via Tripadvisor, further to your recent stay at the Hilton Leeds City.
Please be assured that all your feedback has been noted. I am sorry to read that our hotel did not live up to your expectations.
Thank you once again for taking the time to place your feedback online.
Kind regards

Steven Hall
General Manager
Hilton Leeds City

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2014

Stayed overnight at the Hilton. Great location, 2 mins from the train station. 5 minute walk to shops, bar and restaurants. Some noise from the train station as to be expected given its proximity. Room & bathroom extremely clean! Spotless! The staff were excellent. It was my 25th birthday and they left a dessert platter in my room, with "happy 25th birthday" written in chocolate, very nice touch! Had a cocktail at the bar, lady who served us was very pleasant. Only criticism is that the pool / sauna area needs refurbing, it is very tired. Overall very impressed.

  • Stayed: March 2014, travelled as a couple
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Thank Cally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet M, PA to the General Manager at Hilton Leeds City, responded to this reviewResponded 24 March 2014

Dear Cally S

Thank you for taking the time to place your comments online via Tripadvisor, further to your recent stay at the Hilton Leeds City.
Delighted to read that you thoroughly enjoyed your stay with us and we were able to join in your birthday celebrations. Great to heart that you enjoyed your special dessert platter, you are very welcome.
Thank you once again for taking the time to place your feedback online. We look forward to welcoming you both back very soon.
Kind regards

Steven Hall
General Manager
Hilton Leeds City

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2014 via mobile

Stayed here overnight and booked a meeting room also. Absolutely first class service from start to finish. We were well looked after by professional and friendly staff. Room was clean tidy and spacious. The meeting room was well laid out and we were looked after superbly by steve. I would not hesitate to rebook or recommend to anyone!

Stayed: March 2014, travelled on business
Thank hammered70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet M, PA to the General Manager at Hilton Leeds City, responded to this reviewResponded 21 March 2014

Dear hammered70
Thank you for taking the time to place your comments online via Tripadvisor, in regard to your recent stay at the Hilton Leeds City.
Delighted to read that you thoroughly enjoyed your stay and particularly enjoyed our newly refurbished 4th floor meeting rooms.
Your kind feedback is very much appreciated and I will ensure that this is shared with Steve and his Conference and Banqueting Team. You are very welcome.
Thank you once again for taking the time to place your feedback online, we look forward to welcoming you back very soon.
Kind regards

Steven Hall
General Manager
Hilton Leeds City

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2014

Staying for one night my wife and I found this hotel perfect for our needs.we had never been to leeds before so wanted a central location so we opted for the hilton leeds central situated within 5 minutes walking of central leeds.the room was adequate for our stay and very clean.the staff that we had dealings with we're very helpfull and polite.to top our stay off it coincided with my wife's birthday.i had mentioned this when booking.when we entered the room my wife had been left a birthday cake.a very nice touch.alough we only stopped for 1 night and did not use all the hotel facilities we would recommend this hotel.

  • Stayed: March 2014
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Thank Scotthargreaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet M, PA to the General Manager at Hilton Leeds City, responded to this reviewResponded 21 March 2014

Dear Scotthargreaves
Thank you for taking the time to place your comments online via Tripadvisor, further to completing an online survey, in regard to your recent stay at the Hilton Leeds City.
Delighted to read that you thoroughly enjoyed your stay with us and we were able to join in congratulating your wife on her birthday with a cake.
Thank you once again for taking the time to place your feedback online. We look forward to welcoming you both back very soon.
Kind regards

Steven Hall
General Manager
Hilton Leeds City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Leeds City

Address: Neville Street, Leeds LS1 4BX, England
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in Leeds
Price Range: £70 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Leeds City 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Hilton Leeds City Hotel Leeds
Leeds Hilton

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