Checked in at 1am reception staff fine and very efficient - arrived in room and it's an interconnecting room which I am not keen on. Room very dusty me and my mum have been sneezing for about 10 mins since we came in the room and we have to clean the dust off ourselves!!
Called up reception to see if there are other twin rooms which are not interconnecting but after checking there aren't any left then I asked about the £10 extra upgrade which I received via my email but the receptionist said its £25 not £10 Plus the only room I could upgrade is a double deluxe with a sofa bed - I said I am in a twin room so why would I want a double room? Also why would I be charge £25 extra a night instead of £10 when I have the email to confirm?
Not Hilton standard to me and hopefully when I go to Hilton Frankfurt next week it will be a better experience!
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- Also Known As:
- Hilton Leeds City Hotel Leeds
- Leeds Hilton