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“great christmas break”

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Britannia Leeds Hotel
Ranked #72 of 87 Hotels in Leeds
Brighton, United Kingdom
1 review
“great christmas break”
Reviewed 29 December 2013

Just arrived home from a christmas break with David Urquhart staying at The Britannia Leeds Hotel. We had an excellent stay, food and staff was first class. The bedrooms are a little on the small size and could do with a small chest of drawers as there are no drawer space in the rooms but we did manage fine. We look forward in going again in the future.I have just read the other revues and agree with everything they said.

Room Tip: choose a quiet room at the back of the hotel as the trafic can be a little noisy
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brenda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Britannia, General Manager at Britannia Leeds Hotel, responded to this review, 9 January 2014
Thank you for taking the time to comment on the hotel, we look forward to welcoming you again in the future.

Kind regards,

Simon Powell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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808 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (221)
Date | Rating
  • Arabic first
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
St Helens, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 December 2013

Spent Christmas and Boxing Day at the hotel. Excellent staff, the ladies in the dining room and a special mention for Ian who was very helpful. Everyone worked very hard, lots of food and hot drinks all day.
Area isn't the best, but the bus depot under the underpass made it easy to get into Leeds.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank michael f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Britannia, General Manager at Britannia Leeds Hotel, responded to this review, 9 January 2014
Thank you for taking the time to comment on the hotel, we look forward to welcoming you again in the future.

Kind regards,

Simon Powell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittenweem, United Kingdom
Level 1 Contributor
4 reviews
Reviewed 28 December 2013

Having read some bad reviews about the hotel, I was pleasantly surprised to find excellent food and friendly, helpful staff. Added touches of fudge and shortbread in the room was a kind gesture. Bucks fizz, mulled wine and coffee and mince pies were also given free of charge and our overall experience was positive. Do not believe all you read on trip advisor!.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank zaraann2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Britannia, General Manager at Britannia Leeds Hotel, responded to this review, 9 January 2014
Thank you for taking the time to comment on the hotel, we look forward to welcoming you again in the future.

Kind regards,

Simon Powell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glenrothes, United Kingdom
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 December 2013

A great xmas break in this hotel. Staff were all very helpful and pleasant and the food was plentiful and excellent quality. Rooms were clean and comfortable if a little on the small side. The lounge was also small for the number of guests staying there but on the whole, it was a good experience. There was entertainment on every night of our stay which was of a reasonable standard.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joanm292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Britannia, General Manager at Britannia Leeds Hotel, responded to this review, 9 January 2014
Thank you for taking the time to comment on the hotel, we look forward to welcoming you again in the future.

Kind regards,

Simon Powell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 December 2013

Having to visit St. James' Hospital, North Leeds, this hotel was such an unexpected surprise..... perfect location, and such a pleasant welcome.- If you visit N.Leeds, you won't get better than this. Excellent car parking and warm and comfortable. We will definitely stop here again.

Room Tip: Any, you won't be disappointed....
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank MayfieldYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Britannia, General Manager at Britannia Leeds Hotel, responded to this review, 9 January 2014
Thank you for taking the time to comment on the hotel, we look forward to welcoming you again in the future.

Kind regards,

Simon Powell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, United Kingdom
Level 4 Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 22 December 2013

while on a bus trip with national coach we stayed at the britannia leeds it was very friendly clean with lovely food cheerful staff comfortable rooms, we continued our stay by going to see Andre Rieu at Leeds Arena, a fabulous time

Room Tip: some rooms don't have windows so a much check
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1953tara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Britannia, General Manager at Britannia Leeds Hotel, responded to this review, 9 January 2014
Thank you for taking the time to comment on the hotel, we look forward to welcoming you again in the future.

Kind regards,

Simon Powell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockton-on-Tees, England, United Kingdom
Level 4 Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 December 2013

We wanted to stay at this hotel on the Sunday night after visiting the Xmas market at Skipton intending to visit Leeds on the Monday.When we booked in we were given room101 however when we went to the room we found that the bedroom walls were filthy but even worse still when we pulled back the sheets on the bed the mattress protector was covered in what looked like blood stains.After going back to reception we were given another room but that proved hard to access as the room key would not work even after going back to reception to have them coded again,one of the housekeepers eventually let us in to the room using her master key .We eventually got working keys when we went down for dinner.However we were told that as we were the only ones booked in for the evening meal the carvery that we had been looking forward to was cancelled and the only food available to us was something from the bar meals menu with little choice of starters and deserts we were so disappointed.Next morning I went to reception to speak to the duty manager but she was unavailable.l did however have a discussion with the moron on reception about some issues that we had.He looked like he had been dragged through a hedge backwards, the rag I use for cleaning my cars dipstick was cleaner than his tie.Aperantly room 101 should not have been offered to me and was supposedly getting decorated that day.....some excuse.Anyway l think the answer my question WHERE ARE ALL THE GUESTS ?.is that they are all locked out of their filthy rooms disappointed by the lack of their advertised meals with worzel gummidge giving them some far fetched excuses.A letter of complaint is on its way to head office .

Room Tip: Go to another hotel
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Britannia, General Manager at Britannia Leeds Hotel, responded to this review, 13 December 2013
Thank you for taking the time to post your constructive feedback. I would like to sincerely apologise for the service you received in the hotel and will address this with our team. I was sorry too, that not everything went according to plan during your experience at the hotel and will certainly investigate the issues raised with our team.

Please be assured that this is not our usual standard of customer service and look forward to having the opportunity of restoring your faith in our hotel once again.

Please contact me personally when booking your next stay and I will certainly do what I can to enhance your stay.

Kind regards,

Simon Powell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Britannia Leeds Hotel

Property: Britannia Leeds Hotel
Address: Millgreen View, Ring Road, Leeds LS13 4DU, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #72 of 87 Hotels in Leeds
Price Range (Based on Average Rates): £
Hotel Class:3 star — Britannia Leeds Hotel 3*
Number of rooms: 142
Official Description (provided by the hotel):
Located only a short drive from Leeds City Centre, the Britannia Leeds was built around a 19th-century windmill and is in the perfect location for visiting this bustling Yorkshire city. With easy access from the M1/A1, just a few miles from Leeds United Football Club and conveniently located for Leeds Bradford Airport, this hotel in Leeds is located in the ideal spot for exploring the city. ... more   less 
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Also Known As:
Ramada Leeds North Hotel Leeds
Leeds Ramada

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