I stayed in this hotel for two nights and never came across one member of staff that was friendly..on the two mornings I had breakfast both staff on duty apolgised for forgeting about us when it came to serving as a pot of tea !!
As well as the restaurant staff unfriendly so were the bar staff..happy to talk amongst themselves rather then their guests..the drinks were way to expensive a pint of beer at to be sent back due to it having a bad smell and taste to it ..on returning it was given no apology for a bad drink ..so moving on to spirits were given short measures rather then using an optic above the bar the staff used a meausring cup tilting it as they measured ...my partner having been a barman for over 30 years says thats a classic way of serving short measures ..that optics should be used in a place of this standard to ensure customers got the right amount.
a member of staff behind the reception desk could not give us directions to yorkshire studios as she had not heard of them !! and to ask someone local to help !!More
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