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“Hallelujah!!”

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Mercure Leeds Parkway
Ranked #49 of 87 Hotels in Leeds
Pontefract
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Hallelujah!!”
Reviewed 15 December 2012

Yes for once the food at a Christmas function was hot and tasty despite the large number to be served! That standard was maintained throughout our brief one night stay.
The reception were welcoming and informative, our ground floor bedroom was quiet, warm but not oppressively so, the beds were extremely comfortable and the full English breakfast generous(unfortunately the Continental one was boring with little choice).

The 'Halls were decked with boughs of holly'and plants and wreaths and garlands that were in immaculate condition, stunningly arranged and reflected the beauty and dignity of (I imagine) an
Edwardian building.

The weather when we were departing was atrocious with black ice causing chaos on the roads.
The hotel had gone to enormous trouble to warn departing guests of the weather conditions and which roads were closed but they had done a thorough job of salting and gritting the car park. Thank you.

As the bill for the room plus breakfast for two was only £49.50

Room Tip: Rooms at the back overlooking the garden are very quiet and have a lovely view.
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  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
Thank Florence P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stewart W, General Manager at Mercure Leeds Parkway, responded to this review, 19 December 2012
Dear Florence P. Thank you for such a lovely review of the hotel and such festive references! I am delighted that our food, general standards and service levels in the atrocious weather reached and exceeded your expectations. I look forward to welcoming you back to the Mercure Leeds Parkway in the not too distant future. Kind regards, Stewart Woodeson
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920 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (216)
Date | Rating
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English first
Huntingdon, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 December 2012

Could not travel for this weekend as husband in hospital, so quite upset at losing the £129. We live down south but come from north of Leeds so travel there frequently to visit friends/relatives. The Mercure is very good, especially the pool.

We have taken a lot of these special offers in the past but this is the first time we have been unable to go. It makes me wary of taking non-refundable offers. I think their normal rates are quite expensive for non-business travellers.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank carol d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stewart W, General Manager at Mercure Leeds Parkway, responded to this review, 7 December 2012
Dear CarolD. I'm sorry that you were unable to stay with us last weekend. If you would like to email me on gm.mercureleedsparkway@jupiterhotels.co.uk with the details of your original booking I can investigate further and perhaps upgrade you to a four poster bedroom on your next visit in order to enhance your next stay with us and make it more memorable. Thank you for your kind review of the hotel and we look forward to welcoming you back to the hotel in the near future. Kind regards, Stewart Woodeson
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Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 December 2012 via mobile

Great welcome and speedy rooming and straight into the meeting. Service on the bar personable and breakfast amazing! Enjoyed the leisure club and a walk round goldern acre park before heading off.

Bathroom was excellent, obviously recently refurbished. Will definitely be back in the future

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JamesnKristen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stewart W, General Manager at Mercure Leeds Parkway, responded to this review, 7 December 2012
Thank you for such a lovely review of the hotel. I am delighted that our food, general standards and service levels reached and exceeded your expectations. With our newly refurbished conference rooms with in built airconditioning and data projectors, we are confident that we provide some of the best value for money meeting space in the Leeds area and I am glad that this was your experience. I look forward to welcoming you back to the Mercure Leeds Parkway in the not too distant future. Kind regards, Stewart Woodeson
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Newmarket, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 November 2012

This was our second stay at the Mercure. We were coming back to Leeds for our daughters Graduation and after an enjoyable first stay we decided to come back. The room was great, very warm, bed so comfortable and the pillows lovely! However, at six am on our first morning the corridor outside out room was hoovered! Couldnt believe it. We mentioned it at the reception, as we had another night booked and asked that maybe it could be hoovered a little later. 4.30 am the next morning we were woken by an employee of the hotel in the room above ours shouting into his mobile for half an hour, followed by his hoovering at 5 am whilst playing music very loudly. By the time we left Saturday morning we were more tired than when we arrived. We had such a lovely time at the Graduation Ceremony and this rather spoilt the couple of days away. We did mention it again to reception on checking out. The young lady on the reception couldnt have been more apologetic. You sort of expect to be disturbed by other guests coming in at night etc., but not by staff of the hotel. The food and rooms of the hotel could not be nicer, its just that when you stay in a hotel you expect it to be the one good time to relax and get a good nights sleep.

Room Tip: Anywhere that is not below the Staff Quarters
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank mummycaz0857
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stewart W, General Manager at Mercure Leeds Parkway, responded to this review, 27 November 2012
Dear mummycaz0857. Thank you for taking the time to review the hotel. I am delighted that you found the staff to be attentive and the food of a good standard although I am disappointed to hear about the noise issue. I apologise that this affected your stay and we have already taken internal measures to ensure that there is no repeat of this issue. Thank you for taking the time to review the hotel and we look forward to being of service to you again in the near future. Kind regards, Stewart Woodeson
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Kendal, United Kingdom
Level Contributor
90 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 24 November 2012

My wife and I set this hotel a real challenge and the super staff and good hotel certainly passed with flying colours! We needed an over night before my wife went in to hospital with a serious condition and for an operation, we were therefore somewhat on edge! The Parkway proved to be a great choice and it was helped by one of the best steak meals we have had for many years. All the staff were super and having dropped my wife off at the hospital and since it was on my way home I popped back in for a solo breakfast that certainly made me feel a bit better.

The Hotel is being progressively decorated and our room would have benefitted from that but all the public areas were very clean and smart and in a way that was in keeping with the mock tudor style of the building itself.

We have stayed in many 5 star hotels that don't match the customer care of this 3 star with the added benefit of a much smaller bill.

Room Tip: Go for one of the upper floors if possible.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stewart W, General Manager at Mercure Leeds Parkway, responded to this review, 27 November 2012
Dear IanC. Thank you very much indeed for such a wonderful review - I hope your lady wife is recovering well and I am glad that our attention to our 'passion for service' motto has done us proud once again. I shall pass your comments onto our team who no doubt will be delighted. We look forward to being of service again to you at some stage in the future. Kind regards, Stewart Woodeson
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2012

I was a little worried reading the reviews as I had already booked the hotel but the room was very clean and very nicely decorated the bar and restaurant also had a nice atmosphere there is a good bus service into Leeds just out side the hotel which we made good use of as we visted our daughter who is at university in Leeds

  • Stayed November 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank skyblue1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stewart W, General Manager at Mercure Leeds Parkway, responded to this review, 23 November 2012
Dear skyblue 1957. I was delighted to read that you decided to choose The Mercure Leeds Parkway as a base to visit your daughter at University and I am very pleased that we exceeded your expectations. Do visit us again soon. Warmest regards, Stewart Woodeson
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Nottingham, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 November 2012

Loved this hotel from arriving to departing..
I was on a coach weekend tour with my daughter, our hotel was swapped a few days before departure, to the Mecure,Lovely friendly greeting & directions to our room. On openening the door we were so surprised it was so lovely, clean,roomy, opened a cupboard there was hair dryer,iron & board.Leather chair & footstool, nice flat screen t.v and a balcony. 3 course evening meal with choices was lovely the 3 coach parties were in the ballroom , lovely staircase leading down to it..There was also a disco .Great staff! Fantastic breakfast. I would highly recommend this hotel.Thanks to all the staff you were great!!

Room Tip: We were on the first floor couldn't hear any noise.
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stewart W, General Manager at Mercure Leeds Parkway, responded to this review, 20 November 2012
Dear Marya00. Thank you so much for your kind review, I was delighted to read that you had a wonderful stay with us and enjoyed our hospitality - it is fantastic to hear that all your needs were accommodated and nothing was too much trouble.We look forward to having the opportunity of welcoming you back soon. Kind regards, Stewart Woodeson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Leeds Parkway

Property: Mercure Leeds Parkway
Address: Otley Road, Leeds LS16 8AG, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Leeds
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mercure Leeds Parkway 3*
Number of rooms: 118
Official Description (provided by the hotel):
Hotel in large mock-Tudor building on 2-1/2 acres next to Golden Acre Park & Nature Reserve. ... more   less 
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Also Known As:
Mercure Leeds Parkway Hotel Leeds
Ramada Leeds
Leeds Ramada

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