I stayed this weekend for 2 nights as friends were getting married there. Great initial experience - plenty of parking, reception easy to locate, staff friendly and welcoming, and they had no problem finding my room booking and the fact that I had already paid. The first problem came when we got to our room and neither of our card keys would open the door. My husband had to go back to reception to get them activated. Then when we were finally in our room we found we had been given a twin, despite booking a double. The room itself seemed OK, but there were a lot of problems with the bathroom. It was generally clean, but there was a lot of hair wrapped in the plughole of the bath, there was a lot of chipped enamel on the bath, there were cracked wall tiles, a long crack and dark yellow-brown spots on the ceiling, the mounting of the towel rail was broken. When I ran a bath I found an issue with the overflow, in which water exiting the overflow found its way out under the side of the bath and wet the floor (definitely from there, not gone over the edge of the bath). There was also a problem with the plumbing for the loo, as on our second morrning I went in to find (clean) water pooled around the base of the loo. Our room had a balcony, which we didn't use due to the weather, but it was also encrusted with bird poo. The beds were extremely soft - you sat down and ended up a food lower. Many of the carpets around the hotel were worn thin, with one join being held together by gaffer tape.
When we moved from the side of the hotel our room was in across to the other side, as the wedding was being held in and around the ballroom, the fabric of the building seemed much better. This was actually the older part of the hotel, the part our room was in was a newer extension. We used the main dining room twice, as it was where we ate breakfast. There was a wide choice of food and it was all great. The food served at the wedding was great too, both the wedding breakfast and the evening buffet. The only isse we had with 'consumables' was with the drinks. A g&t and a pint of beer cost £9.50. There wasn't much choice of beer, and the price in the bar by the ballroom was even higher than in the main bar - and we were asked not to walk through the dining room to go to the main bar, even though the dining room wasn't in use at the time.
Checking out was a breeze, again they knew we had paid and owed nothing, and we were wished a pleasant journey.
- Official Description (provided by the hotel):
- Hotel in large mock-Tudor building on 2-1/2 acres next to Golden Acre Park & Nature Reserve. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Lastminute, Hotels.com, Ebookers, Priceline, Odigeo, Evoline ltd, Cancelon and HotelQuickly so you can book your Mercure Leeds Parkway reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mercure Leeds Parkway Hotel Leeds
- Ramada Leeds
- Leeds Ramada