We had booked a superior room with dinner, bed and breakfast £169.00. We we told that dinner was included in the price, we had a look on the website and the menu looked great. Very disappointed to find that when we arrived we were presented with a letter advising us they were giving us an allowance of slightly less than £20.00 against the only menu on their website. When it came to paying the bill we advised that we should have been told when making the phone booking that the food allowance was £20.00. We got lots of apologies but nothing else. On our return we checked the T&C's, no mention of the £20.00 allowance towards the meal.
We thought dinner was just ok. The wine prices were very expensive, cheapest NZ Sauv Blanc £31.00. Breakfast was excellent. Room was on the 4th Floor and very noisy from the people leaving the night club up to 5am.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Ebookers, TripOnline SA, Agoda, 5viajes2012 S.L., Evoline ltd and Cancelon so you can book your Malmaison Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Malmaison Hotel Leeds