While the location and rooms are good (not excellent), whenever we stay there is always something wrong. Either the keycard doesn't work or the room is noisy. They also take the room charge plus £50 deposit as a 'hold' from your account without telling you this is what they are going to do. Along with this 'held' amount they take the room amount - more than doubling what you thought would be taken (and therefore unavailable) from your account.
I thnk they seriously need to "up" their game to compete with other Hotesl of similar pricing.
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- Also Known As:
- Malmaison Hotel Leeds