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“Shocking service in the restaurant”

Hollywood Bowl Leeds
Ranked #49 of 69 Fun & Games in Leeds
Attraction details
Reviewed 13 May 2018 via mobile

The staff were friendly, however the positive things end there.

Firstly, when our burgers came they had gotten the order wrong. One selection was totally different from what we ordered so we sent it back. That was after the waiter left the very large serving tray on our table.

I went out and asked for ketchup and mayo because they forgot to bring it with the food and the staff member said shed bring it with the replaced burger.

That burger took half an hour to come. When it came the rest of us had eaten our food, the chips were cold and they had still forgotten the ketchup and mayo. On top of this the cutlery still had dried food on it.

Wouldn't recommend to anyone.

Date of experience: May 2018
Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"arcade games"
in 6 reviews
"vip area"
in 3 reviews
"great fun"
in 9 reviews
"drinks etc"
in 2 reviews
"great night"
in 5 reviews
"birthday party"
in 4 reviews
"free parking"
in 3 reviews
"rainy day"
in 2 reviews
"amusement"
in 4 reviews
"film"
in 2 reviews
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6 - 10 of 129 reviews

Reviewed 26 April 2018

Out with family and never bowled before was a little unsure about how the night would go,but we all really enjoyed our night ,staff helpful with drinks etc ,atmosphere good and would recommend for all ,we will definitely be coming back .

Date of experience: April 2018
Thank dee s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2018 via mobile

Came to celebrate my first anniversary with my girlfriend expecting to pay £5.99 for each game as advertised not realising that was per person (Which needs to be better noted on the website) and ended up being charged £27.90! Customer service was unwelcoming and ended up buying some cheesy chips which ended up not coming for around 20 minutes and was very disappointing when we got them as they forgot the sour cream dip and there was about 10 chips in the bowl. Should of just walked to maccies.

Date of experience: April 2018
Thank Jacob J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Went here with the family, free upgrade to a vip lane was a bonus. Had a great time, no complaints. Worth going.

Date of experience: March 2018
1  Thank tim w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 March 2018 via mobile

Took our family out bowling and have to say they had a good time but a lot of waiting about. Queue to get a pre-booked lane and a long wait for lane service on pre-ordered drinks. We had almost finished bowling when they arrived. Think the centre are short staffed.

Date of experience: February 2018
Thank jomoran2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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