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Novotel Leeds Centre
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Reviews (2,199)
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All reviewstrain stationseparate toiletthe underground car parkexecutive roomsofa bedhuge tvmodern hotelgood sizecentral locationwalk in showernespresso machinefew minutes walkair conbusiness hotelwould stay againmini barbreakfast was excellent
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1,895 - 1,900 of 2,199 reviews
Reviewed 29 May 2011

Location - just a few minutes walk from station and town centre
Check in/reception - no problems very quick and when asked for directions were provided with a map and easy directions
Room - our room located on 6th floor was spacious, very clean had a double bed and bed settee. There were all the extras such as flat screen t.v., hairdryer, hostess tray, mini bar.
Bathroom - was unusual in that the toilet was separate to the sink and bath but not a problem as such. Water pressure was good and the hotel supply soap, shampoo etc which is good. There was only one hand towel and one bath towel which is unusual but we managed.
Evening meal was included in the package (we were on a organised trip) and was 3 course buffett style meal and really nice plenty to eat and of good quality. Cheese and biscuts and coffee was also included which was a nice touch.
Breakfast again was very nice was quite busy but as they were serving from 6am till 12noon who can complain.
We had a drink in the bar and the prices were fair for a hotel tea and coffees I felt were slightly over priced £2.50 for a cup of tea!
Overall the hotel is very modern, staff seemed really pleasant and we had a lovely short break away.

  • Stayed: May 2011, travelled as a couple
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Thank Tonyrosenalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathieu21, Manager at Novotel Leeds Centre, responded to this reviewResponded 10 June 2011

Thank you very much for taking the time to post your comments on here. I am glad you enjoyed your visit and I hope we can welcome you back at Novotel Leeds Centre.

Kind Regards

Mathieu Batut
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2011

Very well located for the city. Only a very short walk from the shops and restaurents. Only one negative point in my opinion. The bar lobby area whilst being very modern is not somewhere I would choose to sit around with a coffee and relax and maybe people watch. I thought it modern, stark and unfriendly. Otherwise the rooms and service are very good.

  • Stayed: May 2011, travelled on business
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Thank SteveHay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathieu21, Manager at Novotel Leeds Centre, responded to this reviewResponded 10 June 2011

Thank you for leaving your comments, the team and I are glad you enjoyed your stay at the Novotel in Leeds City Centre, we have taken onboard your comments.
Hopefully we can welcome you back soon.

Kind Regards

Mathieu Batut
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2011

My girlfriend and I stayed for 2 nights at the Novotel using it as a base for our visit to Leeds but also as a base for a visit to York as it is situated perfectly 2-3 minutes walk from the train station and within easy walking distance of city centre sites. The hotel staff were quick and efficient on check in and we were made aware of the half price breakfast deal on arrival which we decided to take advantage of. A bonus was the 12 o'clock check out time from rooms which ensured that we were in no mad rush to vacate the room which is certainly far more relaxing than some of the early check outs I have encountered at other establishments!
We stayed in a room on the 4th floor which was pretty spacious and had everything you would generally expect - decent storage, standard tv channels, mini bar, safety deposit box. The room layout was fine although we did find it strange that the toilet was in a separate little "cupboard room" next to the bathroom and thus you had to go to the toilet then into the bathroom to wash and freshen up. The bathroom itself was modern and pretty much what you would expect from a good standard of hotel. The only issue we had with the cleanliness was that upon our arrival there was a "smell" coming from the bathroom sink but upon notifying reception on out way out this was resolved by the time we had come back to the room. The beds were comfortable and both myself and my girlfriend got decent nights sleep which was helped by the fact that the window's seemed to have decent sound proofing and thus we heard little if any noise from outside.
The hotel bar situated on the ground floor was pretty standard, fairly quite and relaxed so no complaints there.
We ate breakfast which was buffet style with a good selection including full english, fruit, cereals with plenty of choice and it certainly never looked like it was going to run out like some I have seen in the past!
Overall I would recommend anyone coming to Leeds takes a look at the Novotel as it is ideally situated within the city and for the £££ a good hotel.

  • Stayed: May 2011, travelled as a couple
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2  Thank MarmarisMonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathieu21, Manager at Novotel Leeds Centre, responded to this reviewResponded 10 June 2011

Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I will look into the points you raised and in the meantime I hope we can welcome you back to the Novotel Leeds Centre very soon.

Kind Regards

Mathieu Batut
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2011

  • Stayed: May 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Mathieu21, Manager at Novotel Leeds Centre, responded to this reviewResponded 10 June 2011

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 23 May 2011

Unfriendly staff, thermostat in room broke so felt like you were stuck in a constant heatwave (had to go outside at 4am to cool down due to feeling ill because of the heat.) Beds the most uncomfatable out of any hotel i have stayed at. And hair in the breakfast . And £10 to park in the car park that doesnt even have cctv?? Very disatisfied with this hotel. I wont be going back.

  • Stayed: May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank princess89_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathieu21, Manager at Novotel Leeds Centre, responded to this reviewResponded 24 May 2011

Many thanks for taking the time to comment. We appreciate all feedback.
If you would like to talk about the matter further , please feel free to call me 0113 224 0709 or email me on h3270-gm@accor.com.

Kind Regards

Mathieu Batut
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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