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“Great hotel”

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Novotel Leeds Centre
Ranked #10 of 87 Hotels in Leeds
Certificate of Excellence
GreenLeadersSilver level
Level 4 Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great hotel”
Reviewed 29 October 2013 via mobile

Stayed here with my partner for one night whilst out in Leeds, no complaints meet by polite staff at reception. Reasonably priced for the 2 of us. Car parking was £5 a log cheaper than some hotels, Room was lovely & spacious no faults. Will definitely be returning to this hotel.

Stayed August 2013, travelled as a couple
Helpful?
1 Thank Katie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, 30 October 2013
Thank you for taking the time to leave feedback.

Myself and my team were very happy to read you enjoyed your stay.

We will look forward to your return visit.

Kind Regards

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (229)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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  • Any
English first
Manchester, United Kingdom
Level 1 Contributor
2 reviews
Reviewed 28 October 2013

I have travelled a lot to many hotels, but I have never stayed in a better hotel than the Novetel in Leeds. If you want a friendly atmosphere and you want to feel like you are at home this is the hotel. The manager is called Matthew and he always takes time out to come and say hello. His staff are brilliant, there are 2 members of his team that are always friendly Karina and Zavier is one of the nicest person you will meet. I have picked these 2 out as I speak to them the most but all the staff are excellent. If you want to come away for the weekend or just a night they make you feel very welcome. People say it is out of the way, but it is not, it is a 5-10 minute walk from everything. Great deals, great staff, great hotel

Room Tip: •"Corner suites are large and sunny"
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank steven m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, 30 October 2013
Thank you for telling us about your recent stay.

On behalf of myself and my team, thank you very much for your positive feedback. We were delighted to read them. I am sure they will serve as encouragment to the team.

We will be more than happy to welcome you back in the future.

Kind Regards

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire, England
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 October 2013

I have stopped in Novotel's before and this was much the same as all the others.
An excellent service at check in and at the bar.
Rooms had been recently decorated and the bathroom was lovely, with a fantastic shower.
Perfect for our stay for a friend's birthday night out in Leeds but being that little bit out of the town centre so not much noise and no rude awakenings at 4am from hen/stag parties as usually happens in Leeds hotels on a Saturday night.
The only one negative was the room temperature, it was crazily hot!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank musicgirl650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, 30 October 2013
Thank you for taking the time to leave feedback.

I appreciate your kind comments regarding the team and hotel.

Please accept my apologies regarding the temperature issue, I can assure you this will be looked into by our Engineering team.

Kind Regards

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland, United Kingdom
Level 6 Contributor
112 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 27 October 2013

Stayed here before a few years ago with no problems so was happy to book again for our short stay. Hotel is in a great location, just a few minutes walk from the railway station (our mode of transport). Arrived just before 12 noon and was allocated a room straight away. Staff very friendly, efficient and attentive.
The room was spacious, adequately furnished, plenty of draw and wardrobe space with a good few coat hangers. Unfortunately, the carpet was pretty badly stained but didn’t feel I needed to report it as there was no smell. However, the bed was really really uncomfortable, the mattress was extremely hard with no give at all, making our 1st night’s sleep extremely uncomfortable. I did report this the next morning and arrangements were made to add a mattress topper however, it was not a topper more like a duvet laid on top. It did make the 2nd night’s sleep a little more tolerable!
Happy with quality and choice of food at breakfast also had an evening meal which was lovely.
All in all good value for money & will certainly stay again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cookienanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, 30 October 2013
hank you for leaving feedback from your recent visit.

Your comments will be shared with the Housekeeping Manager to feedback to our maids regarding the carpets.

Please accept my apologies regarding the beds, I have taken note of your comments to look into.

We hope to welcome you back in future.


Kind Regards,

Mathieu Batut
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent
Level 3 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 October 2013

I stayed here on business for 1 night and was pleasantly surprised. We arrived late but still received a warm welcome and checked in quickly. I had a superior room which was large with a very comfy bed and all the facililities you would expect. Breakfast was great with a good selection of items. Location was great, a few mins from the train station and city centre. Better than other hotels I've stayed at in Leeds, will return again next time I have a meeting in Leeds.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anj14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, 30 October 2013
Thank you for leaving feedback from your recent visit.

Myself and the team appreciate your comments, we will look forward to your future visit.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wakefield, United Kingdom
Level 5 Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 October 2013

Me and my mum stopped at the Novotel in March. we only live in Wakefield but we were going out for a friends hen do in Leeds and decided to make a full day and night of it and book a room. Reception staff were very friendly, as we checked in we ordered drinks and food. Our food had been brought up to our room in no time, which was very tasty. The room was very clean and the bed extremely comfy. We would definitely stay here again when making a night of it in Leeds again. Very impressed.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank love-to-eat1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, 30 October 2013
Thank you for taking the time to leave feedback.

Myself and my team were very happy to read you enjoyed your stay.

We will look forward to your return visit.

Kind Regards

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2013

recently stayed here with friends. The lady on reception was very helpful, the room was lovely and clean. The bathroom was just gorgeous!:)
Breakfast was very good, defiantly worth the money.
Would go back again!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 13chat13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathieu21, Manager at Novotel Leeds Centre, responded to this review, 28 October 2013
Thank you for telling us about your recent visit.

I was very pleased to read your comments, I will share your comment regarding the Reception Team Member to the Front Office Team.

On behalf of Myself and Novotel Leeds team, we will look forward to your next visit.

Kind Regards,

Mathieu Batut
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Leeds Centre

Property: Novotel Leeds Centre
Address: 4 Whitehall Quay | Whitehall Quay, Leeds LS1 4HR, England
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds > Leeds City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Leeds
#7 Luxury Hotel in Leeds
#10 Family Hotel in Leeds
#19 Business Hotel in Leeds
#22 Romantic Hotel in Leeds
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Leeds Centre 4*
Number of rooms: 196
Official Description (provided by the hotel):
AA 4 star Novotel Leeds Centre is located in the centre of Leeds suiting business travellers with eight meeting rooms for up to 80 people and WiFi internet. An equally attractive base for a short break or holiday, the hotel is close to shops, nightlife and the Leeds first Direct Arena. Novotel Leeds Centre offers Elements restaurant, bar, fitness suite, sauna, steam room and limited indoor pay parking on site. The main railway station is a few minutes walk away, Leeds Bradford Airport is approximately 15 km drive. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Odigeo, TripOnline SA, Hotels.com, Ebookers, HotelQuickly, Cancelon and Evoline ltd so you can book your Novotel Leeds Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Leeds Centre Hotel Leeds
Accor Leeds Centre
Leeds Novotel

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