My friend and I can not fault the staff, location and standards of this hotel.
We had an unfortunate incident where the power and water supply were cut off for around 11 hours on the saturday, which was quite an inconvenience to say the least. We were offered a place at a neighbouring four star hotel if they were unable to return the services (something that hadnt occured since the hotel opened).
However we stayed once everything resumed and have had an immediate response regarding this incident, something which is a rarity in this day and age...good customer service!!!
The staff kept their cool throughout and were more than apologetic and handled the stress of the situation very professionally.
I would definately recommend this hotel to anyone.
- Official Description (provided by the hotel):
- AA 4 star Novotel Leeds Centre is located in the centre of Leeds suiting business travellers with eight meeting rooms for up to 80 people and WiFi internet. An equally attractive base for a short break or holiday, the hotel is close to shops, nightlife and the Leeds first Direct Arena. Novotel Leeds Centre offers Elements restaurant, bar, fitness suite, sauna, steam room and limited indoor pay parking on site. The main railway station is a few minutes walk away, Leeds Bradford Airport is approximately 15 km drive. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Leeds Centre Hotel Leeds
- Accor Leeds Centre
- Leeds Novotel