Myself and my daughter arrived for a girls night in sun 23.10.11 for the second time this year.first visit could not fault,spa and room up to high standard.second visit room not ready and when confirmed ready by reception cleaners still in room and obviously rushed as hairs found in bath floor not cleaned and very disorganised.spa no beds available to relax so very frustrating.on arriving home my husband confirmed he tried to contact hotel to arrange a bottle of champagne to room as a suprise and got no reply.we were looking at going again for my daughters birthday in december but will serious think about visiting another hotel spa complex based on last visit.
maybe we caught them on a bad day as we noticed a wedding party was on but every customer should be treated as equals if this was the case.
- Official Description (provided by the hotel):
- Thorpe Park Hotel and Spa is a popular 4 star hotel in Leeds. We're perfectly positioned to discover all that the cosmopolitan city of Leeds has to offer along with the delights of Harrogate, and the Yorkshire Dales. We're a stylish, contemporary hotel known for our attention to detail. With a stylish spa and One Rosette Restaurant there's plenty to keep you busy in our hotel. ... more less
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- Also Known As:
- Thorpe Park Hotel And Spa
- Thorpe Park Hotel Leeds
- Thorpe Park Leeds