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“Disappointing.”
Review of Riva Hotel Leeds

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Riva Hotel Leeds
Ranked #59 of 87 Hotels in Leeds
Scotland
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
“Disappointing.”
Reviewed 13 June 2005

We endured an overnight stay at this hotel recently. First impressions were less than favourable as the hotel is situated in a run-down area very close to the city centre. It is surrounded by sleazy bars and boarded-up shop units on a very busy street.

Check-in was slow and the staff were off-hand and unwelcoming. Another worrying sight was a high number of stag and hen parties queuing up to check-in also.... Alarm bells were already ringing.

First impressions of the room itself were good - the decor was quite modern and "tasteful". The bathroom was white and clean. However, closer inspection revealed a tear in the duvet cover and in one of the pillow cases... As for the view, it was grim. The room overlooked a littered asphalt roof-top and the massive red brick side of a derelict warehouse.

But the real problems began at night. If you choose to stay at this hotel, get any ides of a restful night out of your head. The noise from outside - thumping "music" from clubs, drunken shouting ansd swearing and police sirens all conspire to make sleep almost impossible.

This becomes an even bigger problem if you need to lower the room temperature. The options are : open the window and let the street noise in or switch on the air conditioning unit and endure the noise of that. (By the way, the entire unit is sited IN the room - the large "box" housing the motor- which is normally on an exterior wall - as well as the grille. ) Small wonder it is noisy.

And then in the very middle of the night - about 3.30 a.m. - the hen parties and stag night revellers return to base.... Then the noise comes closer - into our corridor in our case.


Breakfast next morning was poor.The staff who are wafting around are clearly not there to show guests to a table or to offer them fresh tea or coffee. The one thing they do ensure they do, however, is get your room number so that you can be charged for the experience of the Sleep Inn breakfast....

To describe it : it was buffet-style, in a room which doubles up as a bar area during the day/evening. The supposedly hot food was lukewarm and pretty basic. There was no proper selection of juices, cereals, fresh fruit, conserves, pastries, etc. It was uninspiring and unappetising - and truly bad value for money.

Check-out was slow and as unfriendly as before.

Leeds is friendly city which is reinventing itself. I'm sure the Sleep Inn should be doing better than this. What happened to the wonderful Yorkshire hospitality? Sadly absent here.

Helpful?
11 Thank Anonymous53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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22 reviews from our community

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Rating summary
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
Reviewed 1 June 2005

Just got back from a bank holiday weekend in Leeds staying in the Sleep Inn, Leeds. Found the hotel to be clean, the staff to be very helpful and friendly and the location to be perfect. The beds were very comfortable and the rooms were spacious.
We didn't have breakfast so can't comment on that but we had three rooms all of which had showers in full working order unlike those mentioned in previous posts and the towels provided are huge!!
Check in and check out were both quick and effortless and the hotel was very easy to find. The staff were very accommodating, allowing us to check in early. providing space for our bags between check out and catching our train home and then arranging a taxi to take us to the station.
All six of us enjoyed our stay and were all very pleased with the hotel.

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wrexham
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 April 2005

I stayed at the sleep inn on a Saturday night whilst meeting up with a group of friends.

All of our rooms were quite grim. Though simply furnished (as you would expect from a travel inn / premier lodge style hotel), the rooms were not particularly clean nor problem free. The lamp was broken on one side of the bed and taped up (as though that now sorted the problem), the windows were filthy and overlooked a grubby, littered roof top. The bed sheets and bathroom however seemed clean

The restaurant area was actually also the bar and smoking was permitted (even it would seem at breakfast the next day). We actually avoided breakfast as it looked very basic for the extra price.

Reception were indifferent and on check-out quite rude. I think we were 'ripped' off at £65 per room per night!

Ideal base if on a stag / hen weekend when all you really need is a bed. Otherwise, avoid like the plague.

  • Stayed April 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank carton.08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Leeds hotels

Prestwick, Scotland
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 March 2005

I too was staying at the hotel on the weekend of the 25th Feb '05 and found none of the problems which the other people found. In fact, i would definately consider staying there again. The staff were nice and helpful, the rooms were big and warm - although one downside was the air conditioning unit was noisy! The bathroom was clean and no problem with the shower drain. We must've been lucky.

The location was ideal for anyone who wishes to explore the city - 5mins walk to the shops!

  • Stayed February 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Theweeyin007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuneaton
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 February 2005

Have just arrived home after a weekends stay at the Sleep Inn, Vicar Street, Leeds. I admit I wasn't expecting much from this hotel and i went fully knowing that I hadn't paid much to stay there but I thought I could expect more than this! The hotel itself was well located, pretty much clean and quite modernly decorated but I had a stay there that was punctuated with problem after problem. On arrival our room seemed OK, however on closer inspection we found that the heating didn't work and only blew out cold air and the table lamp in the room was broken with wires hanging out of it. It was late so we left a note the next day for house keeping about these problems and went to sleep for the night, well thats if you can call it sleep with the amount of traffic noise from outside. On the second day we woke and went downstairs for what can only be described as an awful breakfast. There was a lot of choice but everything was either cold or burnt. We then went out for the day and arrived back at the hotel late afternoon to find that our room had not been cleaned at all that day so a trip down to reception later and we were moved to another room. In this room we were lucky enough to have heating that worked (not that it made much difference, we were freezing) however we had now inherited a blocked shower. Breakfast the next morning was again not good, and the staff seemed very confused about whether we had to pay extra for this and in fact who we were at all-and we wern't the only ones. To add insult to injury the reception staff tried to charge me 13.50 for eating their rubbish attempt at a breakfast on check out. Just take my advice and choose yourself a different budget hotel to stay in as this hotel is really not worth bothering with at all.

Helpful?
6 Thank Louweas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 24 January 2005

The hotel is in a central location within a few hundred yards of the main shopping area. However the immediate area is a bit desolate.

The rooms are clean and functional but a bit dated in terms of decor and furnishing.

The bathrooms are quite modern.

Good value if you paying 45 pounds or less but not worth the 60 pounds rack rate.

Helpful?
4 Thank greenfrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doncaster, England
Level Contributor
255 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 471 helpful votes
Reviewed 6 August 2004

Stayed here for 2 nights. Nice room-modern with simple decor, nice white duvets and big pillows. Tv did not have cable channels or a radio but was sufficient with terrestrial tv stations. Bathrooms were clean with a large shower-very powerful! No bath though which is a little disappointing.
Check in was quick as was check out. Reception very small but fully staffed at all times-even in the middle of the night when we came rolling in!
Breakfast is diabolical though! If you can negotiate a rate without breakfast it'll be worth the money you save! We had a selection of lukewarm cooked items available-baked beans, watery scrambled egg, fatty bacon and cheap sausages accompanied by a small selection of breads and fruit juices. We were not shown to a seat or asked if we would like tea or coffee which I would expect in any hotel where breakfast is served to be quite honest.

Overall this is a good central hotel close to all the city centre attractions and shopping/nightlife. I would stay here again as it was a good budget hotel at a good price and the rooms were of a higher standard than expected of a 2 star hotel.

Helpful?
2 Thank Pink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riva Hotel Leeds

Property: Riva Hotel Leeds
Address: 107 Vicar Lane, Leeds LS1 6PJ, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #59 of 87 Hotels in Leeds
Price Range (Based on Average Rates): £
Number of rooms: 132
Reservation Options:
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Also Known As:
Leeds Riva Hotel

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