We endured an overnight stay at this hotel recently. First impressions were less than favourable as the hotel is situated in a run-down area very close to the city centre. It is surrounded by sleazy bars and boarded-up shop units on a very busy street.
Check-in was slow and the staff were off-hand and unwelcoming. Another worrying sight was a high number of stag and hen parties queuing up to check-in also.... Alarm bells were already ringing.
First impressions of the room itself were good - the decor was quite modern and "tasteful". The bathroom was white and clean. However, closer inspection revealed a tear in the duvet cover and in one of the pillow cases... As for the view, it was grim. The room overlooked a littered asphalt roof-top and the massive red brick side of a derelict warehouse.
But the real problems began at night. If you choose to stay at this hotel, get any ides of a restful night out of your head. The noise from outside - thumping "music" from clubs, drunken shouting ansd swearing and police sirens all conspire to make sleep almost impossible.
This becomes an even bigger problem if you need to lower the room temperature. The options are : open the window and let the street noise in or switch on the air conditioning unit and endure the noise of that. (By the way, the entire unit is sited IN the room - the large "box" housing the motor- which is normally on an exterior wall - as well as the grille. ) Small wonder it is noisy.
And then in the very middle of the night - about 3.30 a.m. - the hen parties and stag night revellers return to base.... Then the noise comes closer - into our corridor in our case.
Breakfast next morning was poor.The staff who are wafting around are clearly not there to show guests to a table or to offer them fresh tea or coffee. The one thing they do ensure they do, however, is get your room number so that you can be charged for the experience of the Sleep Inn breakfast....
To describe it : it was buffet-style, in a room which doubles up as a bar area during the day/evening. The supposedly hot food was lukewarm and pretty basic. There was no proper selection of juices, cereals, fresh fruit, conserves, pastries, etc. It was uninspiring and unappetising - and truly bad value for money.
Check-out was slow and as unfriendly as before.
Leeds is friendly city which is reinventing itself. I'm sure the Sleep Inn should be doing better than this. What happened to the wonderful Yorkshire hospitality? Sadly absent here.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA so you can book your Riva Hotel Leeds reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Leeds Riva Hotel