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“A night away for my birthday”
5 of 5 bubbles Review of Park Plaza Leeds

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Park Plaza Leeds
Ranked #36 of 86 Hotels in Leeds
GreenLeadersBronze level
Preston, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“A night away for my birthday”
5 of 5 bubbles Reviewed 23 May 2013

we stopped at the park plaza for my birthday night out on Saturday 18th may 2013. We had to park on Q park car park, which is £17.50 for 24 hours, as the hotel doesn't have a car park, but this is due to being in the city centre and wasn't a problem as it was only a couple of minutes walk and we were there. The train station is only across the road if you wanted to travel by train. We arrived and checked in, and made our way to our room 407. The staff were friendly. The room was fine, enough space & a nice view. The shower was better than the one we have at home! Breakfast was good the next morning, although maybe a bit steep at £15 when you have McDonald's and places just up the road.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sophie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Liverpool
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 May 2013

We stayed for one night in May 2013, a group of 5 girls. What a hotel! Rooms are lovely, better than we expected. Check in was quick and very organised. Staff warm and friendly.
The restaurant is really good and the service is brilliant.
The bar is beautiful with really nice staff, nothing was too much trouble. Drinks are a little bit expensive but we didn't mind because we only had a couple before heading out.
Location, well this hotel is perfect for shopping, sightseeing, partying and exploring all Leeds has to offer.
Definitely staying again :-)

  • Stayed May 2013
    • Value
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    • Rooms
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Helpful?
Thank LiverpoolBab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Driffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 May 2013

We booked a one night stay to see our daughter in Leeds and we found the hotel ideal for our requirements. The value for money, the cleanliness and the staff were excellent and we would recommend this hotel for anyone needing a hotel in a central location.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Mbucklemark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, United Kingdom
1 review
5 of 5 bubbles Reviewed 22 May 2013

on arrival was greeted & escorted to parking area, booked in & informed about breakfast & dining opportunities & offers. Rooms wonderful, very clean, bathroom shower & bath with excellent power shower, extra pillows already available in the room, air conditioning & rooms serviced efficiently & discretely

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Sheila N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 22 May 2013

Checked into the Park Plaza on a busy saturday afternoon, we were seen quite quickly and dealt with smoothly. Our room was on the 4th floor, it was clean and spacious and had every thing we needed. The Chino Cocktail bar was amazing and the service we had was lovely. Bed was comfortable and we had a good nights sleep/no noise. Breakfast was slentiful and Hot, loads to choose from, the area was nice and spacious too. Checkout was quick. Will return again soon.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karena2705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 22 May 2013

I work in Leeds 4 days a week and this means that I usually have to 'stay over' 2 or 3 nights each week. Staying in hotels so frequently can be tiresome to say the least but I've found that the Park Plaza breaks that feeling. A very comfortable set up, contemporary designed rooms that aren't too over the top and comfortable to spend an evening in and a great city centre location.

I think it's great strengths are its helpful and friendly staff, always polite and professional. Obviously they have a job to do and need to be efficient but it is done with a smile and a personal touch so you don't just feel 'processed'. They are a great source of local information about where to eat, where to drink, what to do on those burning evenings when you're at a loose end. I'd have never have found some of the 'local' places without their guidance. Really great.

Could it be better? I'm sure it could but you've got to remember that it's a hotel and not home so there are limits. On the odd occasions when things haven't been totally right it's just taken one request and it was sorted. No fuss, no bother.

So if you're staying over, particularly on business and don't really know the city, I'd stay here. It's central and safe. Comfortable and friendly. You may even find a little bit of Leeds that only the locals know about.

Room Tip: Ask for one on the upper floors (particularly the corner rooms) absolutely fantastic views.
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  • Stayed May 2013, travelled on business
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Helpful?
Thank MrMan123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, 26 May 2013
Dear MrMan123,

Thank you for your fantastic review of our Hotel!

We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 22 May 2013

I was not a guest at this hotel (I wish I was), but I came here to say THANK YOU to John, who was at reception desk on April 17, 2013. My story: I was travelling around Britain and had no worries to book ahead considering it was low seaon. Unfortunately, when I arrived in Bradford at that day I couldn't simply find accomodation: an event was taking place and rooms at every single hotel were sold out. I took a train to nearby Leeds and my ordeal kept on: Leeds was also flooded by those who were participating in the event.

Then, starting to despair, I came across Park Plaza Leeds just to here another " no, we have no vacancies ", but John did more than that. He took my problem and finding me a room became his personal goal. After many frustrating phone calls, I found a bed to sleep at that night.

I was so thankful and I consider this to be a sign of excellence of Park Plaza, because if they have such friendly and sympathetic staff, they are doing things right.

Stayed April 2013, travelled solo
Helpful?
Thank jaenderc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, 26 May 2013
Dear Jaenderc,

What a fantastic review of one of our team!

John has had the link to your review emailed to him (and the rest of the Hotel) and it's this kind of feedback that gives a real boost to morale.

I hope when you're back in Leeds you will consider staying with us!

Many thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Plaza Leeds

Property: Park Plaza Leeds
Address: Royal Exchange House Boar Lane | City Square, Leeds LS1 5NS, England
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Leeds
#11 Family Hotel in Leeds
#19 Luxury Hotel in Leeds
Price Range (Based on Average Rates): £
Hotel Class:4 star — Park Plaza Leeds 4*
Number of rooms: 187
Official Description (provided by the hotel):
Park Plaza Leeds is a contemporary hotel in the heart of Leeds city centre, offering 187 guest rooms, modern function space, fitness suite, Scene! Lobby bar and the award-winning Chino Latino(R) Pan-Asian restaurant and cocktail bar. ... more   less 
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Also Known As:
Park Plaza Leeds Hotel Leeds
Leeds Park Plaza

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