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“Great Stay!”
Review of Park Plaza Leeds

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Park Plaza Leeds
Ranked #38 of 87 Hotels in Leeds
GreenLeadersBronze level
Reviewed 23 July 2013

I stayed in June 2013 for the weekend with my boyfriend. After getting lost and searching for a car parking space for a while, walking into our room certainly cheered me up! The room was lovely, very spacious and clean and had the most gorgeous view. The location is amazing and the staff were very friendly. Definitely the best hotel I have stayed in at Leeds!

  • Stayed: June 2013, travelled as a couple
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Thank Charl0tte_1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,416 - 2,422 of 3,168 reviews

Reviewed 23 July 2013

excellent location, great service, clean and tidy !!! I've been visiting this hotel since 2008, and would recommend to all my friends, I come every year with my family and friends to spend some great there, thanks a lot for the great value we receive.

Room Tip: go for higher floor with great view !!
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  • Stayed: December 2012, travelled with friends
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Thank Mohammad N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this reviewResponded 13 August 2013

Dear Mohammad N,

Thank you for your excellent feedback. It is great to hear from our returning guests!

I'm so glad that your experiences at Park Plaza Leeds have encouraged you to keep coming back!

The feedback we receive from our valued guests really motivates the team.

We look forward to your next visit.

Many Thanks.

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Reviewed 23 July 2013

The hotel is in great location, everything within walking distance, amenities within the hotel were excellent. Was upgraded without even asking!! No adjacent parking to hotel, a few minutes walk to multi-storey but hotel had a voucher system to help with payment.. staff very friendly and welcoming. Rooms clean and tidy. Although Hotel was in City Centre, no noise apparent when in your room.

Stayed: June 2013, travelled on business
Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

Great location, room very spacious and comfortable. The Reception staff were excellent and couldn't do enough for us. Our room had wonderful views of the City and we were close enough to celebrate Mass on the Sunday morning as the Cathedral was only 5 minutes from the Hotel.

  • Stayed: June 2013, travelled as a couple
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Thank andy1646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2013

Firstly, the location of this hotel is perfect if you're travelling by train - directly across the road from the train station.
The reception is large, but on the day we arrived it was jam-packed with others checking in at the same time and even though it was after check in time some of our rooms weren't quite ready. The receptionist was quite rude to us too, but was under a lot of pressure at the time with around 30+ guests waiting to check in.
Our twin room was big, clean and airy - no complaints there.
All in all a nice hotel, but the competition is so fierce in Leeds - there are a couple of Hilton Hotels and also a great Radisson - this one wins it for location, but needs to up its game to compete better with the others.

  • Stayed: December 2012, travelled with friends
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Thank Allison A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this reviewResponded 22 July 2013

Dear Allison A,

I'm sorry if you did not find your stay completely to your satisfaction.
Just because our reception area was busy when you checked in does not mean that our team should be anything but helpful and polite. Customer service is of the greatest importance to us and I apologise if you found that on this occasion we fell below our usual excellent standards.

Thank you for your comments regarding our excellent location and your room.

Thank you for your review.

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Reviewed 21 July 2013

This hotel is located easily straight across from leeds train station, rooms were clean & bathroom was full of facilities & shower toilteries. TV could have been a little bigger, it was rather quiet! Value for money was good, and the gym was a nice touch.. Very spacious, clean & well air conned!

Room Tip: Away from escelators
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  • Stayed: June 2013, travelled solo
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Thank Sophie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this reviewResponded 22 July 2013

Dear Sophie T,

Thank you for your great review!

I'm so glad you found everything to be to your satisfaction.

We look forward to welcoming you back soon.

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Reviewed 19 July 2013

This hotel is ideally situated right in the middle of Leeds and a 2 minute walk from the train station. The staff were so helpful and even though it was very busy when we stayed you didn't wait long before assistance arrived. Room had all the mod cons with heating and cooling so suits the temperamental English weather just fine .

  • Stayed: June 2013
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Thank loopybee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this reviewResponded 22 July 2013

Dear loopybee,

Thank you for your fantastic review!

I will certainly pass on your comments about our team. It is really great to hear that we looked after you so well during your stay.

We look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Plaza Leeds

Address: Royal Exchange House Boar Lane | City Square, Leeds LS1 5NS, England
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Leeds
#20 Luxury Hotel in Leeds
Price Range: £58 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Leeds 4*
Number of rooms: 187
Official Description (provided by the hotel):
Park Plaza Leeds is a contemporary hotel in the heart of Leeds city centre, offering 187 guest rooms, modern function space, fitness suite, Scene! Lobby bar and the award-winning Chino Latino(R) Pan-Asian restaurant and cocktail bar. ... more   less 
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Also Known As:
Park Plaza Leeds Hotel Leeds
Leeds Park Plaza

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