Under no circumstances should anyone book this hotel. Myself and my 9 friends booked up in August 2013 for a two night stay in Nov 13. We paid via credit card and the credit card paid the hotel in the normal way. We travelled about 100 miles to the hotel only to be told that our booking had been cancelled by the hotel without any advance notification whatsover. We paid £67 each for the 2 nights but were told on arrival that the booking had been cancelled and if we wanted to stay at the hotel we would have to pay £164 each. The obnoxious arrogant manager refused to accept responsibly or give a reason why the rooms were cancelled and refused to accommodate us even though there were empty rooms at the hotel. All he did was give us a list of other hotels in the area and left it to us to find alternative accommodation, Luckily we eventually found another hotel who bents over backwards to help us and were also appalled at the way we had been treat and even threw in a free breakfast for all of us.
- Official Description (provided by the hotel):
- Park Plaza Leeds is a contemporary hotel in the heart of Leeds city centre, offering 187 guest rooms, modern function space, fitness suite, Scene! Lobby bar and the award-winning Chino Latino(R) Pan-Asian restaurant and cocktail bar. ... more less
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- Also Known As:
- Park Plaza Leeds Hotel Leeds
- Leeds Park Plaza