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“Not as bad as some make out”
Review of Park Plaza Leeds

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Park Plaza Leeds
Ranked #39 of 87 Hotels in Leeds
GreenLeadersBronze level
Bristol, United Kingdom
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Not as bad as some make out”
Reviewed 28 June 2014

Having read some of the other reviews on Tripadvisor I'm not sure a lot of them are overly fair.

My experience was this - no parking on site and recommended car park a 5 minute walk away. Whilst not a great distance, not very good when it's raining as it was when we stayed. Well it is Leeds after all.

The receptionist was perhaps not the happiest person I have ever met whilst checking into a hotel. That said, all other interactions with reception were dealt with quickly and in a very friendly manner.

The rooms we had were adequately comfortable and appeared clean. They were perfectly functional, certainly considering the price.

I'd happily stay there again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gubsy1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, 4 July 2014
Dear Gubsy1963,

Thank you for taking the time to provide us with your feedback. It is great to see that on the whole, you had an enjoyable stay with us.

Any comments which require action will be taken up with th relevant departments.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
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  • Service
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (529)
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English first
London, England, United Kingdom
Level 4 Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 June 2014 via mobile

The park plaza is a decent quality hotel I've used a few times. Views across the city from the high rooms are lovely. It really is in a fantastic spot right by station in city centre. Room comfortable and quiet. Modern bathroom and clean.

Not used the bar but has an Asian restaurant attached too I think.

TVs are a bit hotel old school. Just give us normal TVs!

Stayed June 2014, travelled on business
Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, 4 July 2014
Dear Chris H,

Thank you for providing your feedback. You're right about our location, it is absolutely perfect for business or leisure!

New TV's for all bedrooms have been purchased and we are awaiting delivery.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 June 2014 via mobile

Just what you want from a hotel on weekend city break. Very helpful and friendly on arrival allowing our party an early check in. Clean room, well priced compared to others in similar location.
Good choice for breakfast and a swift check out.

Stayed June 2014, travelled with friends
Helpful?
Thank Joanne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, 28 July 2014
Dear Joanne A,

Thank you for taking the time to leave your comments about your recent stay at Park Plaza Leeds.

It is great to hear that you had an enjoyable stay with us!

I do hope we can welcome you back to the Hotel soon.

Many thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 25 June 2014 via mobile

This hotel has left a great impression for me on my first visit (which was a fair few weeks ago now) I wasn't a person for reviews then, but now, this place is amazing, I was in Leeds for a re-union with friends, i needed central and prefer private parking, (which is available but limited on space) I stayed here for a couple of nights and the happy atmosphere and polite staff from front of house, and the lady who was serving on the bar (downstairs) was just fantastic, helpful on places of where to go, what to see, places to shop and eat, friendly and fantastic! Amazing team here and would recommend to everyone and anyone who was staying in Leeds!!

Ps The restaurant & bar team in the hotel also deserve a thank you, very clean, good food, and nice cocktails!!

Stayed May 2014, travelled with friends
Helpful?
Thank Fraser B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, 28 July 2014
Dear Fraser B,

Thank you for taking the time to leave such a fantastic review of Park Plaza Leeds!

I will pass your comments on to the team who will be thrilled to hear such great feedback!

I do hope we can welcome you back soon.

Many thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hertford, United Kingdom
Level 5 Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 June 2014

This has becme myhotel of choice when I'm in Leeds. It is just so conveneintly located ... right by city centre, Trinity and the train station. The rooms are fine, meeting rooms are fine. Service overall is fine, although the service in the bar is a bit odd (We were refused a tray to carry drinks incase we dropped it, and refused cocktails, and the staff just seemed to resent guests for trying to order drinks). The meeting room staff got a little bamboozled when we asked if we could get in the room early to start early. But thats just being picky - it was fine - and is definately my default Leeds hotel now after staying a couple of times. Gym was good.

Room Tip: The executive rooms are bigger, but it's just a lot of extra empty space
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gee_Monkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, 29 July 2014
Dear Gee_Monkey,

It is good to see that on the whole you had an enjoyable stay with us.

I will investigate your comments regarding bar service - I find it very odd that a member of staff would have refused you a tray to carry drinks, or that cocktails would be refused if you were in our cocktail bar. Cocktails are served every night from 17.00 in Chino Latino. Rest assured that this matter is being looked into.

We look forward to your next visit.

Thank you for taking the time to review Park Plaza Leeds.
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manchester
Level 5 Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 24 June 2014

We booked this room around two months before staying through booking.com and got it for £87 on a saturday night,it should have been £170. We parked in the recommended Q park which is less than a 5 min walk and that was £12 for 24hours with the hotels voucher they give to you upon leaving. Our room was on the 19th floor was large, clean and modern. I am not sure it was worth the £170 but that seems to be the going rate in the city centre on a weekend. We did not eat at the hotel so can not comment on that but the staff were friendly and the hotel is in a great location. I would stay again if i got it at a good price again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shell-lord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 5 Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 June 2014

Business trip to Leeds, decided to rely on the Park Plaza as we use it as our home from home in Nottingham when up in the office there - see previous reviews....astonishingly average from reception to room - not welcomed and my room was old, cold and unwelcoming. It seemed half done - as if it had not been stayed in for months. Poor bar and awful food outside of the usual expensive Chino Latino option.
So sad - and now not looking forward to breakfast tomorrow. They need to up their act and raise standards to a consistent level in line with others in the chain and with Radisson Blu.

Can't wait to leave. Not recommended even for a one night business stay.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DaveH652
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Plaza Leeds

Property: Park Plaza Leeds
Address: Royal Exchange House Boar Lane | City Square, Leeds LS1 5NS, England
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Leeds
#11 Family Hotel in Leeds
#21 Luxury Hotel in Leeds
Price Range (Based on Average Rates): £
Hotel Class:4 star — Park Plaza Leeds 4*
Number of rooms: 187
Official Description (provided by the hotel):
Park Plaza Leeds is a contemporary hotel in the heart of Leeds city centre, offering 187 guest rooms, modern function space, fitness suite, Scene! Lobby bar and the award-winning Chino Latino(R) Pan-Asian restaurant and cocktail bar. ... more   less 
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Also Known As:
Park Plaza Leeds Hotel Leeds
Leeds Park Plaza

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