We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice hotel, friendly staff, good location” 4 of 5 bubbles
Review of Park Plaza Leeds

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Park Plaza Leeds
Ranked #34 of 86 Hotels in Leeds
GreenLeadersBronze level
London, United Kingdom
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice hotel, friendly staff, good location”
4 of 5 bubbles Reviewed 6 August 2014

Our first trip to Leeds we stayed at the Park Plaza. It was very comfortable and we really enjoyed. When we arrived we had to wait a little while in line to check in. Room was very comfortable, king size bed, large wardrobes, big TV, comfortable bathroom.

Staff were very polite. Breakfast was very nice, a good selection of hot and cold items. Hot included excellent hash browns, mushrooms, bacon, sausage, eggs, tomato. Cold included fruit, smoked salmon, cold meat, cereal, pastries. Nice juice and tea/coffee. Had to wait a short while to be seated at breakfast each morning.

The hotel has a great location, 2 mins walk from the station and right on the edge of the centre of Leeds. Bars, pubs, restaurants, shopping, Kirkgate market. Everything was in walking distance and we really enjoyed the proximity of the hotel to everything. The only activity we did out of town was to check out Kirkstall Abbey, the remains of a monastery from the 1100's. I highly recommend it. Took a bus (757 or 33 I think) and in 15 mins we were right outside.

Recommended and I would happily stay here again.

Room Tip: We stayed on floor 19 on the city square side and we had a lovely view
See more room tips
  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Points W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, 8 August 2014
Dear Points W,

It really is great to see that you had an enjoyable stay with us at Park Plaza Leeds!

I will pass your comments about breakfast on to the team. It always provides a real boost to morale.

I do hope we can welcome you back to the Hotel soon.

Many thanks for taking the time to leave your thoughts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,776 reviews from our community

Traveller rating
    1,036
    791
    514
    253
    182
See reviews for
278
893
116
847
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (520)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

I stay in Leeds 3 nights a week and seem to be doing a tour of some hotels in the city:for somewhere as close as the station as this, I wasn't expecting much and I've been pleasantly surprised.

The staff seem to be friendly, the food is tolerable and the noise from outside is minimised by very good and effective double glazing.

Decor looks to be a bit modernist as in "modernist in the 80s" - the lift from the lobby arrives in somewhere that's dark enough that it calls to mind the Alien movies.

Room Tip: As high as possible.
See more room tips
Green Features: I'm afraid I haven't the first clue about the hotels environmentally-friendly practices!
  • Stayed August 2014, travelled on business
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, 8 August 2014
Dear john_christiansen,

It is great to see that on the whole you had a pleasant stay with us!

I do hope we can welcome you back to the Hotel in the future.

Thank you for taking the time to provide us with your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle, United Kingdom
1 review
4 of 5 bubbles Reviewed 4 August 2014

Nice location and modern environment. Only negative was the bathroom wasn't clean. Few "curly" hairs about and the toilet was dirty. i came in by train. this hotel is located 100 yards from the station (mainly undercover) which meant even though the Yorkshire weather did its best to ruin my hair (i am bald) i kept completely dry.

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Park Plaza Hotels

Helpful?
Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, 7 August 2014
Dear Richard W,

It is great to see that on the whole you had a pleasant stay with us. I will address your comments regarding the cleanliness of your bathroom with the housekeeping team. I am sorry if we fell short of our usual excellent standards on this occasion.

I do hope we can welcome you back to the Hotel in the future.

Many thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dublin, Ireland
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 4 August 2014

I was staying at this hotel on a stags weekend. Its expensive but central to all amenities. Staff are polite and courteous. Rooms are basic but clean. Make sure you can adjust the air con. It was really hot and we couldn't sleep because we couldn't adjust the Air con. Or should I say we followed the instructions on the Air Con but it didn't reduce the Temp. Great location of you like shopping districts.

  • Stayed August 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Park Plaza Hotels

Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, 7 August 2014
Dear Mark W,

It is good to see that on the whole you had a pleasant stay with us. I am sorry about the issue with the air conditioning in your room. Our engineering team perform regular checks on the systems but I will certainly pick this up as an issue to be addressed.

I do hope you will stay with us at Park Plaza Leeds in the future.

Many thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 3 August 2014

The hotel was in a great spot - that is the positive. The rooms were not cleaned properly and the breakfast was the worst I have ever had. I felt sorry for the limited staff that had to cope with it. They lacked proper facilities i.e hotplates. the break fast was cold and congealed. the charged me an extra £10 per night as the child I had was 15 - he only ate cornflakes but the first day the milk was turning and I complained. On reflection I should have gone to BHS for breakfast (they were next door) or M&S they charged 6.75. I would not recommend this hotel. They had a mini bar fridge that had 1/4" of dust on the top of it and not much in it they had Carling Larger at £4.00 per can!

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Park Plaza Hotels

Helpful?
Thank Z5857CCsueh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, 7 August 2014
Dear Z5857CCsueh,

I am sorry for the issues you encountered during your stay. Cleanliness issues will be addressed with the housekeeping team as this is not the standard we expect at Park Plaza Leeds.
A 15 year old would be classed as an adult in terms of breakfast charges and of course would have been welcome to help themself to as much of the Continental, hot and beverage buffet as they would like. We have never had an issue of off milk on our breakfast buffet so please allow me to apologise and rest assured that this is being investigated as out of date products never make it in front of the guest.
We have recently purchased brand new hot plates and these would have been present during the date of your stay with us. Staffing levels are constantly addressed according to the amount of guests staying with us but of course at peak times the restaurant can become very busy. I am sorry if you felt that this impacted service.

I would like to thank you for bringing these issues to our attention as without this valuable feedback we would be unable to constantly alter and improve our working methods.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 2 August 2014 via mobile

Stayed there for an overnight stopover in Leeds.
The girl at reception was about as welcoming as a prison door. The room was ok. Decor is simple, nothing exciting. The bathroom could have done with an extra clean. Nice shower products and touches like a robe (for 3) and a capsule coffee machine. Just surprising how this place got 4 stars.

Stayed August 2014
Helpful?
Thank Alexandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaOps, Guest Relations Manager at Park Plaza Leeds, responded to this review, 7 August 2014
Dear afabvre,

Thank you for taking the time to provide us with your feedback.

I will address your comments about your bathroom with the housekeeping team. Thank you for bringing this to our attention.

I do hope you would consider us for any future stays in Leeds.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pulborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

Executive rooms great view but charge for the minibar without telling you!!!Parking hopeless and chargeable even though you're outside!! However, very convenient for all city amenities. This review apparently has to have a minimum of 200 characters!

  • Stayed July 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Park Plaza Hotels

Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Leeds hotels
The Queens - Leeds
#10 of 86 in Leeds
4.0 of 5 bubbles 3,047 reviews
Leeds City Centre
Novotel Leeds Centre
Leeds Marriott Hotel
#24 of 86 in Leeds
4.0 of 5 bubbles 1,916 reviews
Show Prices
Show Prices
Show Prices
Leeds City Centre
Cosmopolitan Hotel
Cosmopolitan Hotel
#21 of 86 in Leeds
4.0 of 5 bubbles 1,344 reviews
Leeds City Centre
Radisson Blu Hotel, Leeds
Holbeck
Doubletree by Hilton Hotel Leeds City Centre
Show Prices
Show Prices
Show Prices

Been to Park Plaza Leeds? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Plaza Leeds

Property: Park Plaza Leeds
Address: Royal Exchange House Boar Lane | City Square, Leeds LS1 5NS, England
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Leeds
#11 Family Hotel in Leeds
#19 Luxury Hotel in Leeds
Price Range (Based on Average Rates): £
Hotel Class:4 star — Park Plaza Leeds 4*
Number of rooms: 187
Official Description (provided by the hotel):
Park Plaza Leeds is a contemporary hotel in the heart of Leeds city centre, offering 187 guest rooms, modern function space, fitness suite, Scene! Lobby bar and the award-winning Chino Latino(R) Pan-Asian restaurant and cocktail bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Odigeo and Priceline so you can book your Park Plaza Leeds reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Plaza Leeds Hotel Leeds
Leeds Park Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing