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Premier Inn Leeds City West Hotel
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Reviews (933)
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Reviewed 4 October 2013

very nice staff friendly and helpful, from the time i checked in tho the time i checked out the staff were very good, always cheery and helpful, breakfast was good and the rooms were clean and tidy thanks for a great stay

  • Stayed: September 2013, travelled with family
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Thank douglas c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben W, Manager at Premier Inn Leeds City West Hotel, responded to this reviewResponded 6 October 2013

Hi Douglas C,

Thank you for taking the time to post a review of your stay with us here on Trip Advisor, your feedback on the team has been noted and shared with the team and was very gratefully received. My team and I look forward to welcoming you back to Leeds City West again in the near future

Ben Wattam
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2013 via mobile

Much the same as all other premier inn hotels, rooms of reasonable size, clean and functional really nice staff at this one, always friendly and a good warm welcome, some rooms can be a little noisy from nearby motorway but generally a great place to stay

  • Stayed: September 2013
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Thank VeryImportantMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben W, Manager at Premier Inn Leeds City West Hotel, responded to this reviewResponded 1 October 2013

Hi VeryImportantMatt,

Thank you for taking the time to post a review of your stay here on Trip Advisor, your feedback is very much appreciated. I am pleased to read that your stay lived up to your expectations of a Premier Inn. My team and I look forward to welcoming you back to Leeds City West again in the near future.

Ben Wattam
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2013

Excellent stay, friendly staff, we would definitely stay there again. The bed was huge, only problem we had was the water did not run away while having a shower. We visited my Son in Moortown, along with his new family. A great time was had by all

  • Stayed: September 2013, travelled with family
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Thank Teresa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben W, Manager at Premier Inn Leeds City West Hotel, responded to this reviewResponded 26 September 2013

Hi Teresa K,

Thank you for taking the time to post a review of your stay with us here on Trip Advisor, your feedback on your stay is always very much appreciated.

Congratulations on the new addition to your family, I was pleased to read that the team and rooms delivered to your satisfaction.

Thank you once again for your kind comments, we look forward to welcoming you back to Leeds Coty West again in the near future.

Ben Wattam
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2013

Stayed here for one night and paid the £29 special offer price, which was an absolute bargain. The room was a good size, with a comfortable firm bed. The staff were all friendly and helpful. We had dinner in the restaurant which was excellent, much better than we expected. There were plenty of parking spaces available. Would definitely stay here again.

  • Stayed: September 2013, travelled as a couple
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Thank Shefford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben W, Manager at Premier Inn Leeds City West Hotel, responded to this reviewResponded 25 September 2013

Hi Shefford,

Thank you for taking the time to post a review of your stay with us here on Trip Advisor, your feedback is very much appreciated. I was delighted to read of your enjoyable stay with us and especially to read that you enjoyed our new restaurant menu and that you found the team to be friendly and helpful.

My team and I look forward to welcoming you back to Leeds City West again in the near future.

Ben Wattam
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2013

We stayed for 6 nights the four of us in a family room. We had breakfast everyday and we were more than happy with the staff. One blonde girl on reception (sorry I don't remember her name) was very very nice to us and she help us with some troubles that we had to find a laundry on sunday. THANKS A LOT. She had a nice and singular name though I can't remember.
The hotel is away in an industrial area, not nice for a walk but very convenient if you have a car and you are exploring the zone.
In the restaurant a black woman (please don't get me wrong) was not very helpful, but there were a guy and a girl very kind with the kids and always ready to help.
EXCELLENT RATE FOR THE STAFF

Room Tip: As I always do, ask for a room away from main road to avoid noises
  • Stayed: August 2013, travelled with family
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Thank PAQUITO-VIAJERO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben W, Manager at Premier Inn Leeds City West Hotel, responded to this reviewResponded 25 September 2013

Hi PACO-POP,

Thank you for taking the time to post a review of your stay with us here on Trip Advisor, your feedback is very valuable to us. Your feedback on the team has been noted and passed on to them collectively. My team and I look forward to being able to welcome you back to Leeds City West again in the near future.

Ben Wattam
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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