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“Not a single negative comment”

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Premier Inn Leeds City Centre (Leeds Arena) Hotel
Ranked #6 of 87 Hotels in Leeds
Certificate of Excellence
London
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Not a single negative comment”
Reviewed 28 June 2013

Just spent three nights at the Premier Inn Leeds Arena. Spotless, rooms large and quiet, well appointed but the highlight was the genuinely friendly and helpful staff. Every single one I had cause to come across. You must be doing something very right.

Room Tip: 905 was large and with views over city
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  • Stayed June 2013, travelled on business
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wanderlust1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny M, Manager at Premier Inn Leeds City Centre (Leeds Arena) Hotel, responded to this review, 2 July 2013
·Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourself at Leeds Arena Premier Inn. Kind Regards, Jenny Miller Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (174)
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Norfolk Uk
Level 5 Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 26 June 2013

Yes it is a standard Premier Inn so it is good value. We stayed for three nights on a cultural visit. The room was standard as were the friendly helpful staff. The hotel is 5 minutes walk from a bus stop, and a Morrisons,to stock up for those in room picnics,and around 10-15 minutes from the city centre- longer coming back up hill. This was a thoroughly enjoyable stay and we would certainly stay here if we ever visited Leeds again.

Room Tip: A higher floor if you want any sort of view
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  • Stayed June 2013, travelled as a couple
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Helpful?
Thank dunnitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny M, Manager at Premier Inn Leeds City Centre (Leeds Arena) Hotel, responded to this review, 28 June 2013
Happy to hear that you enjoyed your stay at Leeds Arena Premier Inn. I look forward to your next visit. Kind Regards, Jenny Miller Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barnsley, United Kingdom
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 June 2013

Stayed one night here whilst attending a works leaving party. The staff were excellent and made us feel very welcome, the room was spacious and clean and the bed exactly as you would expect from a Premier Inn. After a good night's sleep the breakfast was great, plenty of it and well prepared. I predict this hotel will do a massive amount of business once Leeds Arena opens.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reaneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny M, Manager at Premier Inn Leeds City Centre (Leeds Arena) Hotel, responded to this review, 28 June 2013
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Leeds. I look forward to welcoming you back at Leeds Arena Premier Inn. Kind Regards, Jenny Miller Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buckingham
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 June 2013

The hotel was fairly easy to find with the benefit of Satnav and the details from the website with the location of the nearest car park. The hotel is about a five minute walk from the carpark. Check in was very smooth via a self service desk in the hotel foyer, with the option to add on some extras such as Wifi. The hotel staff who were in the lobby were very welcoming and helpful and answered some questions that we had and gave us directions for the following day and a voucher for the car park which reduces the cost of 24hour parking from £25 to £6. The room was spacious and adequately furnished, everything was clean and extra pillows were already in the room.
Breakfast the following day was buffet style, with a good selection of hot and cold options, the quality of the food was average/good and as it is a help yourself, all you can eat, you certainly wouldn't leave hungry.
But, the crowning glory of this hotel are the staff, friendly, polite and helpful - you could not ask for happier staff.
I would definitely recommend this hotel.

Room Tip: I would imagine that some rooms might be affected by noise from the Leeds Arena but as there was no...
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JulieEnVacances
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny M, Manager at Premier Inn Leeds City Centre (Leeds Arena) Hotel, responded to this review, 28 June 2013
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Leeds Arena Premier Inn and look forward to welcoming you back again soon. Kind Regards, Jenny Miller Operations Manager
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Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 June 2013

Stayed 4 nights at this Premier Inn at Leeds Arena. Great location, close to city centre. Rooms spacious and clean. Staff were great - very welcoming and friendly. Breakfast was terrific with lots of choice - if you go early, they cook to order - had terrific perfectly poached eggs!! Unbeatable for 29 GBP a night. Wi-fi was a bit touch and go - but I've experienced worse. In summary, a great place to stay - if I need to stay in Leeds in future, this will be my first choice.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ozetraveller10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny M, Manager at Premier Inn Leeds City Centre (Leeds Arena) Hotel, responded to this review, 28 June 2013
Happy to hear that you enjoyed your stay at Leeds Arena Premier Inn. I look forward to your next visit. Kind Regards, Jenny Miller Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beverley
Level 1 Contributor
3 reviews
Reviewed 17 June 2013

We had a great nights stay, good big room and a good big breakfast next morning, too .. Hotel is spotless and staff were fantastic. Location is great, too !! Well done Premier Inn..
Only downside for us was that we were in a room right at the end of the corridor on the floor we were on and there was a humming , machinery type noise all night .. We passed comment about this to the man on the desk next morning and he said he would refund our stay, immediately... True to their word, ' a good nights sleep or your money back ' , although I must admit that I was a bit gobsmacked when we got a refund as it was a bit unexpected and not the reason we passed any comment in the first place !! Would definitely stay here again, too !!! Still enjoyed ourselves !!!...
Cheers

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PriestyBeverley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny M, Manager at Premier Inn Leeds City Centre (Leeds Arena) Hotel, responded to this review, 28 June 2013
Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Leeds Arena Premier Inn, Kind Regards, Jenny Miller Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 June 2013

Stayed here for one night, our first stay at a Premier Inn! Only paid £29 for a Friday night stay! A 2 minute walk away from the recommended car park which cost us £6 for a whole 24 hours. On arrival we were greeted by an extremely helpful guy who checked us in quickly. Our room, 717, was extremely large, clean and had the most fantastic views across the city. Only a few minutes walk and we were amongst all the great bars, carry on a few minutes more and you reach all the shops. Had a fantastic night. Slept really well, didn't hear a noise! Would definitely recommend this hotel and will be booking to come back soon!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TomoCP2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny M, Manager at Premier Inn Leeds City Centre (Leeds Arena) Hotel, responded to this review, 17 June 2013
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Leeds, I look forward to welcoming you back at Leeds Arena Premier Inn. Kind Regards, Jenny Miller Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Leeds City Centre (Leeds Arena) Hotel

Property: Premier Inn Leeds City Centre (Leeds Arena) Hotel
Address: Hepworth Point Claypit Lane, Leeds LS2 8BQ, England (Formerly Premier Inn Leeds City Centre North)
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds > Quarry Hill
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 87 Hotels in Leeds
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Leeds City Centre (Leeds Arena) Hotel 3*
Number of rooms: 131
Official Description (provided by the hotel):
Here for that hot show or gig? The First Direct Arena and O2 Academy are a five-minute walk away ... more   less 

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