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“Great location & modern hotel.”

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Premier Inn Leeds City Centre (Leeds Arena) Hotel
Ranked #6 of 87 Hotels in Leeds
Certificate of Excellence
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location & modern hotel.”
Reviewed 30 December 2013

I had a great experience with the Premier Inn hotel, very easy to find and check in and very secure. The room was very clean, staff very friendly and the facilities were great. Would definitely use Premier Inn again.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny M, Manager at Premier Inn Leeds City Centre (Leeds Arena) Hotel, responded to this review, 31 December 2013
Happy to hear that you enjoyed your stay at Leeds Arena Premier Inn. I look forward to your next visit. Kind Regards, Jenny Miller Operations Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Durham
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 December 2013

This was my 2nd time staying at a Premier Inn. Last year I stayed at premier Inn London Kensington (Olympia) and because I was so impressed I had no hesitation in choosing this chain again when I visited Leeds. I was attending a concert with my (pensionable age) mum. If you are going to an event at the First Direct Arena you won't find a better located hotel, it is literally across the road from the venue.

We drove to Leeds and having received instructions via email from Premier Inn about where to park, everything was plain sailing. Hotel guests can park in the Merrion Centre car park at a cost of just £6 for 24hrs. My mum walks quite slowly so it took us about 7mins to walk from the car park to the hotel.

For me, the employees are what really make this chain of hotels stand out from other hotels. They are just so darn nice and helpful. Nothing ever seems too much trouble for them. For example, when you get to your room you have to push the plastic card door key into the light switch to get the lights to work. We couldn’t get our lights to come on and within 5 mins of reporting it to reception a lovely man from facilities came to our rescue.

Before the concert we went to the bar to get a coffee, I think everyone staying at the hotel that night must have been attending the concert so they all wanted feeding and watering before 7pm. It was hectic, hectic, hectic but the young woman behind the bar just kept smiling and gave full attention to each person she served.

The room was clean and well maintained, particularly the bathroom, which is always very important in my opinion, sheets and towels were fresh and the shower was good and hot with plenty of power. The room ticked all the boxes for me.

I wish we had pre-booked dinner in the restaurant before the concert. All the pre-7pm slots in the restaurant had been booked when we arrived. We tried a couple of other restaurants/café in the immediate area but they were all crammed full with people also attending the concert.
We pre-paid for the buffet breakfast. It was ‘all you can eat’, the selection is huge and the quality is of a very good standard. Information provided by the hotel advises of the busiest times for meals, this meant we managed to time our breakfast nicely but there was a very long queue by the time we were leaving the restaurant so you may need to take this in to account when planning your day.

I would highly recommend this hotel for anyone visiting Leeds, it is clean, comfortable, very well located and the staff are a credit to the company.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny M, Manager at Premier Inn Leeds City Centre (Leeds Arena) Hotel, responded to this review, 31 December 2013
We are delighted that your stay with us was a good one. Thank you for your comments on our comfortable rooms. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future. Kind Regards, Jenny Miller Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 6 Contributor
166 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 28 December 2013

We chose to return to the Premier Inn Leeds Arena after a comfortable stay in November. The rooms are spacious and clean and provide everything you need. As it was a cold and windy December night, we chose not to leave the hotel and enjoyed some drinks and snacks in the hotel bar. The menu isn't particularly extensive, but the food was perfectly acceptable and the staff are very pleasant. Overall, the hotel provides a good experience and offers excellent value for money. We will certainly stay there again.

Room Tip: We have always had rooms on quite high floors but they all seem to be quite well insulated because w...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LCBLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny M, Manager at Premier Inn Leeds City Centre (Leeds Arena) Hotel, responded to this review, 31 December 2013
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Leeds Arena Premier Inn and look forward to welcoming you back again soon. Kind Regards, Jenny Miller Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scarborough, United Kingdom
1 review
Reviewed 27 December 2013

A brilliant stay so easy staff willing to help smiles and polite well designed no look after disabled people actually anyone you are a customer that's all that matters and you feel wanted your needs are answered as though it is automatic, i have stayed in many hotels around the world i have never felt as secure or looked after as much as the premier inn that is important to me that my disability is not a problem for me i enjoyed all aspects of my stay and my wife and two children my car was secure they made our stay so easy and comfortable great food great everything.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulymilburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny M, Manager at Premier Inn Leeds City Centre (Leeds Arena) Hotel, responded to this review, 31 December 2013
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Leerds I look forward to welcoming you back at Leeds Arena Premier Inn. Kind Regards, Jenny Miller Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, West Yorkshire
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 December 2013

We stayed overnight at the Premier Inn (Leeds Arena) on 19th December 2014 after seeing Andre Rieu at the Arena. The staff were very friendly, the room was very spacious. We booked breakfast for the next morning and there was everything there you could want. We asked for some more tea bags and sachets of sugar and some milk and another duvet and these were brought to our room in an instant. I was very impressed and would certainly go back there.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Catwoman46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny M, Manager at Premier Inn Leeds City Centre (Leeds Arena) Hotel, responded to this review, 31 December 2013
Thank you very much for your review. I am delighted that you enjoyed your visit at Leeds Arena Premier Inn. I look forward to welcoming you back very soon, Kind Regards, Jenny Miller Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 December 2013 via mobile

We were in Leeds for a gig at The O2 Academy and this hotel was situated just a 5 minute walk away from the city centre so is ideally located. On arrival the reception was very busy due to an event at The Arena opposite. However we were dealt with very swiftly and went straight to our room. The room was standard Premier Inn but the thick curtains meant the room was dark through the night and morning enduring a brilliant nights sleep. We freshened up and headed straight to the bar for pre gig drinks and were served by Tom & Leanne who must rate as the friendliest bar staff in the whole of Leeds. They made us feel so welcome that, once the gig finished, we opted out of finding a pub in town and went straight back to the hotel bar. We received a welcome so warm you could have been mistaken for thinking we were regulars. Sat chatting & laughing with Tom & Leanne in between providing the same level of service to whoever came in. If every bar in the land had a Tom & Leanne then the world would be a happier place. We are often in Leeds and usually rush for the last train home but no longer. We would not hesitate to check in here again next time we are in town. Simon & Rebecca

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Simon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny M, Manager at Premier Inn Leeds City Centre (Leeds Arena) Hotel, responded to this review, 31 December 2013
·We are delighted that your stay with us was a good one. Thank you for your comments, Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future. Kind Regards, Jenny Miller Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coventry, United Kingdom
1 review
Reviewed 20 December 2013

Be aware, the windows are bolted shut in the rooms in this hotel, so no option for ventilation. Restaurant food was of poor quality, burnt food. Restaurant very small & whole establishment seemed understaffed.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny M, Manager at Premier Inn Leeds City Centre (Leeds Arena) Hotel, responded to this review, 31 December 2013
Thank you for taking the time to write a review. I am grateful for your feedback about your stay, Your feedback has been noted and will be duly investigated by the Management team at our hotel. Kind Regards, Jenny Miller Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Leeds City Centre (Leeds Arena) Hotel

Property: Premier Inn Leeds City Centre (Leeds Arena) Hotel
Address: Hepworth Point Claypit Lane, Leeds LS2 8BQ, England (Formerly Premier Inn Leeds City Centre North)
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds > Quarry Hill
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 87 Hotels in Leeds
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Leeds City Centre (Leeds Arena) Hotel 3*
Number of rooms: 131
Official Description (provided by the hotel):
Here for that hot show or gig? The First Direct Arena and O2 Academy are a five-minute walk away ... more   less 
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