Me and the wife picked the Premier Inn because we know how comfortable those Hypnos beds are and we haven't come across a hotel that matches them.
We had originally booked three nights but could only stay the two due to a family emergency.
The check-in was hilariously handled by the receptionist on duty. It was perfect being treated as a valued customer and told about the great night sleep guarantee. A good start.
Getting your room is supplemented by an additional security measure - you need your swipe key to use the lift and get to your room. I think this is a great idea to keep the undesirables out.
The room itself was the typical fair - nice and clean with a great Hypnos bed. Tea and coffee making facilities are generous. The television was properly positioned with a good choice of channels. The bathroom appeared to bigger than usual so we could dump more stuff in there.
During our stay the lights went out in our room during one afternoon. Luckily there was a cleaner nearby and I called her. She checked it, called maintenance and two guys appeared to check the fuse box. It had tripped thanks to a dodgy bulb. A few minutes later, everything was fixed and they apologized for any inconvenience caused. That's what I call customer service (having been to more expensive places where there were issues we didn't receive this kind of treatment!).
It's worth noting you are near the Merrion centre so there are plenty of places to eat and the proximity to the centre is a bonus.
Well done Premier Inn!
- Official Description (provided by the hotel):
- Here for that hot show or gig? The First Direct Arena and O2 Academy are a five-minute walk away ... more less
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