If it was for the good then yes I would be visiting this restaurant again. However, this is the first time and definitely the last time of visiting prezzo due to unprofessional staff. They we're rude and their customer service skills were extremely poor. When me and my boyfriend ordered out drinks (tap water) which we always get, the member of staff serving us looked at another member of staff mumbled something to her and she then giggled. This was only the beginning. After we had our water brought to us we was waiting for a good 20 minutes to be served for our food as the staff were chatting and laughing amongst themselves instead of serving there customers. After we finally ordered and recieve our food I asked a member of staff for some more water, 10 minutes later I still don't have my water and the woman I asked was not doing her a job but chatting with another member of staff. I then asked the guy who brought us our food for some water, and again I was forgotten about and he was polishing tables. I then called who I think was the manager to let her know I have been waiting for water from two members of staff, she apologised and brought me some water. During our meal we were not asked if our food was okay. At the end of our meal a member of staff came to collect our plates and did not say a word, not even to see how our meal was. We asked for the bill and left immediately with no tip for the staff. This is by far the worst customer service I have ever been across, and I try new restaurants out regularly. Huge dissapointment and I would not advise anybody to choose here for food. Never again.
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