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“first time”

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Premier Inn Leeds East Hotel
Ranked #30 of 87 Hotels in Leeds
Plymouth, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“first time”
Reviewed 23 April 2013

first time and my last it was not good each room had problems drain smell in one and heating in the other resturant was not good and not value for money breckfast was not good

we ate out after the first day harvester and sainburys

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank titters90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsMgrLeedsEast, General Manager at Premier Inn Leeds East Hotel, responded to this review, 29 April 2013
We are sorry that you were not happy with your stay at our hotel. At Leeds East Premier Inn we endeavour to deliver a high level of service in all our hotels, and we apologise that you did not receive this during your stay. Your feedback has been noted and will be duly investigated by myself and my team. Thank you for taking the time to review your stay, we hope to welcome you back to Premier Inn in the future. Please do not hesitate to contact me directly at the hotel to discuss further.

Kind Regards,
Vida and all the team at Leeds East
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601 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
St Albans, United Kingdom
Level 5 Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 22 April 2013 via mobile

Having driven from London to arrive late on Sunday evening I couldn't find the hotel. It turns out that the hotel is about two miles from the published post code! Reception were really helpful and gave me directions. If you intend to stay here then ask for the house number of the house across the road - it works a treat !
Otherwise it's what you might expect. A clean, good value hotel.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grazie1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsMgrLeedsEast, General Manager at Premier Inn Leeds East Hotel, responded to this review, 29 April 2013
Thank you for taking the time to write a review. I am grateful for your feedback about your stay and I will definately look into a solution . I look forward to welcoming you back at Leeds East Premier Inn Kind regards, Vida & all the team at Leeds East.
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London, England, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 April 2013

We stay here whenever we visit the in laws in Leeds and when we were viewing wedding venues in the area (see other reviews).

There is nothing fancy about Premier Inn hotels. But then if it was fancy you'd pay extra for it. We've stayed over ten times over the past few years and every single stay the staff have been warm, friendly and helpful. The rooms have always been clean and the bed comfy. And on the times we took our baby son, a cot was provided. Most importantly, the breakfast is brilliant; unlimited coffee refills for any caffeine addicts and all-you-can-eat fry up for those who like to eat a giant breakfast, simply "because someone else is cooking it".

Granted, it's not the place you'd take a new partner on a romantic weekend, but once you're married it's perfect..!

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Matt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsMgrLeedsEast, General Manager at Premier Inn Leeds East Hotel, responded to this review, 29 April 2013
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves at leeds East. I look forward to welcoming you back at Leeds East Premier Inn. Kind regards, Vida & all the team at Leeds East
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Chester, United Kingdom
1 review
Reviewed 15 April 2013

As a family of 3 staying 2 nights, I found the experience to be satisfactory.
There was signs of wear and tear in the room, mainly in the bathroom.
The room was noisy both from the road outside and other guests
Parking was good and the staff I saw were friendly.

I would stay again if there was no other local options..

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Carla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsMgrLeedsEast, General Manager at Premier Inn Leeds East Hotel, responded to this review, 29 April 2013
Happy to hear that you enjoyed your stay at Leeds East Premier Inn. I look forward to your next visit. Many Thanks, from Vida and all the team at Leeds East.
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Level 4 Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 8 April 2013

Had the best 2 nights sleep in a hotel for a long time very clean and comfey . Staf very helpfully will defiantly use again me and my partner had a lovely meal next door the bed was very good but the cleaner forgot to leave fresh towels and didn't make the bed very well

  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Kevin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsMgrLeedsEast, Manager at Premier Inn Leeds East Hotel, responded to this review, 10 April 2013
Hi Kevin, Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you & your partner slept well at Leeds East. I am very sorry to hear you did not get your towels replaced, this is not our brand standard. Thank you for that feedback, and I will endeavour to make sure we keep standards high for all of our future guests.

Please contact me directly at the hotel should you be thinking of staying again, and we will look forward to welcoming you back to Leeds East Premier Inn.

Kind regards, Katy & all the team at Leeds East
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Merthyr Tydfil, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 April 2013

just got back home to s.wales after a 3day stay in leeds east .we had a disabled room with the smallest of double beds you could imagine .cmon premier inn disabled people need more space for goodness sake! and b4 you think i'm being picky we have stayed there twice b4 and never with this sized bed very small far to low for my wife who is disabled if you want a true disabled room review then let a disabled person design your rooms for disabled very bad showing from you ..

Room Tip: make sure to order a bigger bed.
See more room tips
  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andycf48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsMgrLeedsEast, Manager at Premier Inn Leeds East Hotel, responded to this review, 10 April 2013
Hi Andy, We are sorry that you were not happy with your stay at our hotel. At Leeds East Premier Inn we endeavour to deliver a high level of service to every single person, and we apologise that yourself and your wife did not receive this during your stay.

Your feedback has highlighted the issue to us, and I will certainly look into ordering a larger bed for the bedroom specified. Thank you for taking the time to review your stay, we hope to welcome you back to Premier Inn in the future. Please do not hesitate to contact me directly at the hotel to discuss further.

Kind Regards,
Katy & all the team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
269 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 3 April 2013

This was a fairly basic hotel. Its a premier inn - they are all about the same - but I've stayed in nicer. Also stayed in worse.

Food - did not have breakfast - far too expensive.
Wifi - could not get it to work.
Staff - only had dealings with reception. They were helpful and nice.
Room - overrall it was ok. Had a bit of a whiff about it. Window was a little drafty - but it was below freezing outside for most of our stay. Heating was fine once turned up a little. Bathroom was ok - though no heated towel rail. Overrall a lack of places to dry towels (some of which were fluffy and nice and others weren't).

Easter welcome pack for the kids was a really nice touch.

Overrall - no real complaints - we got what we expected. Will probably stay here again.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Acornise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsMgrLeedsEast, Manager at Premier Inn Leeds East Hotel, responded to this review, 10 April 2013
Thank you for taking the time to write your review. I am grateful for your feedback about your stay, and especially please the kids enjoyed their Easter Eggs! I look forward to welcoming you back to the Leeds East Premier Inn Kind regards, Katy and all the Team at Leeds East.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Leeds East Hotel

Property: Premier Inn Leeds East Hotel
Address: Selby Road | Whitkirk, Leeds LS15 7AY, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#18 Business Hotel in Leeds
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Leeds East Hotel 3*
Number of rooms: 88
Official Description (provided by the hotel):
Just a mile from the magnificent Tudor-Jacobean mansion and grounds at Temple Newsam ... more   less 
Also Known As:
Premier Inn Leeds East Hotel Leeds

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