went out for a friends birthday originally booked into a hotel called the cresent but couple of hours before arriving we got moved from the cresent to brookfield (no one thought to even ring and let us know) Arrived at the hotel to a cold welcome. The staffs attitude towards us stunk and he was very creepy and intimidating! we felt so uncomfortable we rang our parents to see if they could sort us out another hotel, he made our friend stand outside in the pouring rain whilst we got changed which was un called for! The floor in the bathroom was all coming up and was a hazard. He then gave us a code to get back in later that night. so come 3 in morning we was left outside trying to get in, code didn't work no one came when pressed doorbell. So rang the phone he came and let us in through a totally different door, he looked at us like it was our fault where if he was doing his job properly he would have said this code is for this door not this one. Like anyone else we assumed the door we went out of we came in by too. All in all id never stay there again, and i certainly won't be recommending it!!
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- Also Known As:
- Brookfield Hotel Leeds