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“Very, very budget”

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Hotel ibis budget Leeds Centre
Ranked #50 of 87 Hotels in Leeds
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Very, very budget”
Reviewed 9 February 2014

This is a bare minimum requirement for a hotel - plastic rooms, not cosy, very perfunctory. If you need a place to stay and you're not bothered about anything in particular other than keeping the price down - then its fine. Friday/Saturday nights were very noisy though - seemingly attracting hen and stag parties. Fairly conveniently located but be prepared to pay extra for the car park. Possibly enough overall to make you choose another hotel. I wouldn't go back unless I needed to.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kjj1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_6002, General Manager at Hotel ibis budget Leeds Centre, responded to this review, 10 February 2014
Many thanks for taking the time to comment. We appreciate all feedback. If you’d like to talk about the matter further, please feel free to email me on h6002-gm@accor.com, S.Moss
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (172)
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English first
Kilwinning, Scotland, United Kingdom
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 8 February 2014

Great location cheap clean efficient. Basic but very effective. The breakfast was nice. Shower great. Staff friendly and efficient. Had a meeting in centtal leeds so location was fantastic.free wifi in the room was a bonus for a hotel at £28 per night.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_6002, General Manager at Hotel ibis budget Leeds Centre, responded to this review, 10 February 2014
Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis Budget Leeds again very soon. Kind regards, S.Moss.
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Leeds, United Kingdom
Level Contributor
2 reviews
Reviewed 7 February 2014

I made 4 reservations with this hotel and gave them a lot of business but in return what I got was a lot of grief!! Firstly they cancelled my and amended my reservations without informing me. After that they double charged me for a room and I still waiting on a refund. When I speak to the hotel staff they just simply deny to put the manager on the phone and lie every time that the refund will happen as soon as possible. Regardless of this when another guest of mine came to the hotel they denied him a check in because I had paid by wire transfer and I had to personally come to the hotel to pull up my bank statements and show them that the money was paid for. This has been the most unprofessional customer service I have encountered anywhere in the world and I regret every time that I made a booking with them. Do not stay here if you can afford better hotels and if you can't afford it couch surf with a serial killer instead.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nishad147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_6002, General Manager at Hotel ibis budget Leeds Centre, responded to this review, 10 February 2014
Apologies for not living up to your expectations. We’ll look into things, and I hope we can welcome you back to ibis Budget Leeds some time in the future. Do feel free to call me on 01132450725 or email me on h6002-gm@accor.com to discuss further. Kind regards, S.Moss, General Manager
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Travellers are raving about these Leeds hotels

Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 February 2014

Awful hotel with terrible service. First room we were given the main light didn't work so I politely informed the lady at reception this. Her response was very rude "can't you see I'm busy you will have to wait". She then made me que up behind about twenty people checking in. When I got to the front I told her the same thing to be told "we don't have maintenance" and asked go back to the room and wait. So we sat in the dark for 20 minutes before being moved to a different room. The next room we discovered long curly black hairs in the bed, one towel between three people and absolutely no facilities. Yes it's a budget hotel but you can stay in a far superior and more central hotels in Leeds for a similar price. We checked out on time the next day. Three days later I check my bank balance to discover they have taken £50 out of my account unauthorised and with no explanation. Upon ringing to find out why no one seems to know the reason other than "there must have been damage or smoking" which we knew we hadn't done!! After finally speaking to a manager he first said the charge was for smoking in the room which I contested as none of us smoke! He then asked if he could call me back which when he eventually did he decided it was due to feces on the bed sheets, he produced a picture of what is clearly vomit not feces in the top bunk to which we had absolutely no knowledge of! As 'evidence' of If being our room he sent a picture of our room with the door open in which you can not see any vomit. When I stayed I had no knowledge of this as we had all slept in the bottom bunk he was very rude and unprofessional saying we were absolutely disgusting and whoever it was should be ashamed and he would have charged us more if it was up to him. I wonder if he would say the same to a family if a child had been sick in the bed. I agree it's not pleasant but it I don't feel it warrants being spoken to like that when I had no knowledge it was there and to just help themselves to money from my account without even calling to say why. I've had to cancel my card in case these theifes strike again as that picture could have been of any room

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pipparoo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_6002, General Manager at Hotel ibis budget Leeds Centre, responded to this review, 10 February 2014
Many thanks for your feedback and I’m sorry that you were disappointed. We are looking into this and if you’d like to contact me, feel free to email me on h6002-gm@accor.com. Kind regards, S.Moss
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leeds
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 February 2014 via mobile

After only paying £26 for a double room (on tuesday) i didnt expect an amazing hotel. It was basic but modern and very clean. I slept well but found maybe two pillows would be better. There was no showergel/shampoo or even hairdryer.
Only problem i found was that after being told breakfast was from 4am til 12 i left my hotel room at 11 to find out breakfast was finished (i could have had an extra hour in bed) i will be returning for the price

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_6002, General Manager at Hotel ibis budget Leeds Centre, responded to this review, 10 February 2014
We at ibis Budget Leeds very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all your comments. We look forward to welcoming you back in the near future. Kind regards, S.Moss
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 5 February 2014

Shower unit can be combined with the wash-basin unit for privacy.
Pillows needed to be fluffed - flat, caused neck ache(s).
Duvets need also to be fluffed.
Shower mats should placed in the rooms.
Trays consists of kettle and cups after long journey for refreshments.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank HeatherBascombe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_6002, General Manager at Hotel ibis budget Leeds Centre, responded to this review, 10 February 2014
Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, S.Moss
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
Reviewed 4 February 2014

I'm staying here currently, however I did not realise that the pillows were so thin or the cover. After asking for 1 extra pillow I was told that there were no pillows leftover bearing in mind that this is a 9 story hotel and it is only Tuesday. I'd say it's alright if you're staying the one night, and if they have extra pillows on hand. Oh, upon looking in the toilet room there seems to be smudges of faeces....

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sianelizabethx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_6002, General Manager at Hotel ibis budget Leeds Centre, responded to this review, 10 February 2014
Many thanks for taking the time to comment. We appreciate all feedback. If you’d like to talk about the matter further, please feel free to call me on 01132450725 or email me on H6002-GM@ACCOR.COM. Kind regards, S.Moss
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel ibis budget Leeds Centre

Property: Hotel ibis budget Leeds Centre
Address: Crown Point Road | 2 The Gateway North, Leeds LS9 8BZ, England (Formerly Etap Hotel Leeds Centre)
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#4 Best Value Hotel in Leeds
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel ibis budget Leeds Centre 2*
Number of rooms: 218
Official Description (provided by the hotel):
Welcome to ibis budget Leeds Centre - the perfect low-cost hotel for both business and leisure; situated within walking distance of Leeds' famed shopping districts, vibrant night life and business parks. Our hotel offers 218 contemporary 'Cocoon' bedrooms all with en-suite showers, air-cooling, and flat screen TV's. Free Wi-Fi throughout. 24 Hour Reception offers a wealth of sweet and savoury snacks, as well as a large selection of beverages. 100% Non-smoking. From the M1: take the exit at Junction 43 onto M621 / Exit at Junction 3 / Merge onto A653 ('City Centre').Turn left at A61 / Merge onto 'Crown Point Road'. *Discounted Car-parking is available nearby at 'NCP Leeds the Markets' *Discounts are applied to parking receipts at the hotel reception before paying at the car park (24 hour stay is approx. £5.50.) NCP, Leeds the markets, LS2 7EA ... more   less 
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Also Known As:
Etap Leeds
Etap Hotel Leeds

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