This was a strange how-do-you-do: I'd booked and paid online for a room and intended to arrive around 10pm, but received a voicemail around 7.30pm with a very run of the mill message that the room had some sort of issue, so they were going to put me in a taxi and send me to Bradford for the night! Can you imagine? (Don't get me wrong: I Love Bradford, but I was in Leeds for a reason...) The person I then rang back and spoke to offered an alternative: he asked if I wouldn't mind bunking up with someone in another room. After a bit of argey-bargy on arrival I was (half an hour later) given the room I'd booked and paid for -- which was spacious and clean, but nowhere near as nice and modern as ibis budgets elsewhere (e.g. Manchester).
It's understandable that cock-ups happen with hotel bookings sometimes, but this really wasn't the way to go about fixing it, and certainly not with so little genuine apology -- I won't be staying there again.
- Official Description (provided by the hotel):
- Welcome to ibis budget Leeds Centre - the perfect low-cost hotel for both business and leisure; situated within walking distance of Leeds' famed shopping districts, vibrant night life and business parks. Our hotel offers 218 contemporary 'Cocoon' bedrooms all with en-suite showers, air-cooling, and flat screen TV's. Free Wi-Fi throughout. 24 Hour Reception offers a wealth of sweet and savoury snacks, as well as a large selection of beverages. 100% Non-smoking. From the M1: take the exit at Junction 43 onto M621 / Exit at Junction 3 / Merge onto A653 ('City Centre').Turn left at A61 / Merge onto 'Crown Point Road'. *Discounted Car-parking is available nearby at 'NCP Leeds the Markets' *Discounts are applied to parking receipts at the hotel reception before paying at the car park (24 hour stay is approx. £5.50.) NCP, Leeds the markets, LS2 7EA ... more less
- Reservation Options:
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- Also Known As:
- Etap Leeds
- Etap Hotel Leeds