I have quite fond memories of Citrus as I used to go quite a bit during my student days, and the place generally did pretty good food at good value for money. I revisited citrus on Friday for the first time in years for a bit of breakfast before the international cricket and I wish I hadn't now as my experience has ruined my fond memories of the place. You think a well established place like this could handle a busy morning for breakfast on a cricket day as surely they've been catering for the cricket crowd for years now? However service was just chaotic, and the place wasn't actually even totally full.
For a start I ordered a cappuccino (quite pricey at around £3.50), which the waitress brought over in what I can only describe as a thimble sized mug. Then as I went to take a sip I noticed it was not even half full, it was like the waitress had spilled a load of it before serving it to me and hadn't bothered filling it back up. I couldn't believe that she thought it was acceptable to serve this to me.
Me and my guest ordered breakfast (1 full English and 1 bacon butty with red sauce), and what arrived after was most disappointing. My guests bacon buttie came without the red sauce, and after asking for some, and having to wait so long for someone to fetch a bottle he had practically finished his sarnie by the time it arrived. My full English was stone cold, came with no butter for my toast, and I had to ask for salt and pepper as their didn't seem to be any in the whole restaurant.
To be fair to Citrus the food actually tasted good and they seem to be using well sourced ingrediants, its just a pity my food was cold as the service team left it to long to get it to me.
Overall I am sad at what has happened to Citrus, and was even sadder at the £21 bill for such a poor breakfast. (Ive had better equivalent breakfasts for two at around £12) This was once a great restuarant in a prime Headingly location. The manangement can easily make this place great again by urgently addressing the chronic front of house issues they seem to be having (based on my experience and some of the other reviews I have read here).
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