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“Only ate here”

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Legacy Rose & Crown Hotel
Ranked #7 of 16 Hotels in Salisbury
Certificate of Excellence
London, England
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Only ate here”
Reviewed 14 July 2012

Picked up a travelzoo offer and thought it would be a good day out.
Good: Beautiful location. Even had Kingfishers on the river to see! Staff friendly
Bad: Food unimaginative, over cooked and if not for travelzoo offer very expensive. Toughest steak I have seen in a long time.
NB: Only ate here so no idea what rooms are like. Place has amazing potential, but just not making the effort

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank telcotraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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derbyshire
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 July 2012

This was very good value and the staff were incredibly helpful and polite. It was a DB & B deal but we couldn't make the dinner and the staff without hesitation offered us a lunch on the following day.
The food was fine but not exceptional. Restaurant staff very courteous and efficient
The 'BUT' refers to a room at the far end of the extension which smelt as if there had been smokers there and as if someone had tried to eliminate the smell. Perhaps it was cleaners?

Jonathan Wicksteed
bakewell

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DerbyshireFoodlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 July 2012

A superb and welcoming stay here particularly by Martin on reception and all the team generally.Easy walking access to cathedral grounds and city centre.

We shall return.

Philip and Doreen SPROSON

Room Tip: Try second floor room 23 (Sarum suite) overlooking garden,river with active bird life and illuminate...
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PHIS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west midlands
Level Contributor
198 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 6 July 2012

This was a one night business trip and at £75 for single occupancy of a double room with breakfast good value. However, my room while clean modern and fairly comfortable had one tiny window overlooking the car park and their red bins. Others parking their cars had a great view into my room so my only option was to close the curtains. I didn't feel at all comfortable opening the window that night. My advice (especially seeking these mixed reviews) would be to request a room with a view. The room i had would not be worth the advertised rate.
Breakfast was the usual buffet. There was cooked available if this is your preference.
Reception staff vary. A younger guy was friendly and professional. I did observe my pet hate, answering a phone call from another guest while clearly making your annoyance clear through visual signals.
Sailsbury itself was lovely and the hotel is only 5 minutes pleasant walk past the cathedral into town and the many restaurants.

Room Tip: I would avoid the ground floor if you can
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  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank strolling8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
172 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 28 June 2012

Lovely room and atmospheric hotel - very helpful staff. Only a 10 minute walk to Salisbury Cathedral and the Close. Breakfast very pleasant (buffet style). One afternoon it was raining so heavily we couldn't really do what we had planned and decided to go to the cinema. The staff were very helpful in finding out what films were available/times etc. Generally helpful attitude throughout our stay. We read the reviews of the restaurant which frankly were not brilliant but we tried dinner one night and whilst not bad,not memorable either. Pity as the restaurant setting next to the river is very nice. We ate out the second night.

Room Tip: We had room 7 which was very pleasant - partial view of the river.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hauxton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton and Hove, United Kingdom
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 June 2012

Stayed at this hotel for two nights on a bed and breakfast basis with dinner included on the first night.
At check-in we asked what was the latest time we could have dinner as we'd had a larger than intended lunch en-route. The Receptionist at first told us 7:30 then extended to 7:40 but another lady on reception said we could have it as late as 8:45 which we did.
The room was lovely. Quite big, twin beds (as requested) dressing table, two chairs and a table, flat screen TV and a huge bathroom The only downside was that the shower curtain could do with a good wash in bleach. (Does wonders for mildew and water stains.) We had doors opening out onto the garden with access directly to the river. We were lucky with this as I'd emailed the hotel before hand to ask if we could have a ground floor room opening up onto the garden as my husband has recently had a knee replacement and is waiting to have the other one done later this year. It was only after sending the email I realised that the rooms with garden access are executive rooms. Nevertheless, the hotel duly obliged, at no extra charge.
Dinner was edible though not overly exciting. I had the chicken liver pate followed by chicken supreme which was very nice but because of the aforementioned over eating at lunchtime I was unable to finish. Vegetables were well cooked and not hard at all (cauliflower, carrots and parsnips) with cubed roast potatoes. My husband had the whitebait for starter - quite a large portion, followed by the hake on ratatouille which he said was lovely.
We found the restaurant to be clean and welcoming with lovely views over the river. Did not notice any of the problems mentioned in previous reviews. The staff were very pleasant and unlike a previous reviewer, we were brought our white wine already in a wine bucket complete with ice, but yes, the wine is very expensive with the cheapest white being £19.95!
From the restaurant we went to the bar. This was my only disappointment with the hotel. Instead of being cosy and oldy worldy it had been modernised with half of the seats being on high stools at high tables in a very modern minimialistic area, and the other half consisting of modern leather bucket charis and a leather sofa, all of which everyone complained that they constantly slid out of. I did not feel that this was a very welcoming area of the hotel at all and it really should be taken back to its state as part of the old original building.
I was not particularly looking forward to breakfast the next morning after the reviews I had read but was very pleasantly surprised. We were quickly taken to our table, the waitress bringing the menus for the cooked breakfast with her.
The breakfast was lovely, all very hot and on hot plates. Coffee and tea was hot and strong and plenty of it.
The hotel was very close to the cathedral and town centre via the cathedral grounds. We spend the day exploring the cathedral and the town with a bus tour to Stonehenge and old Sarum. While we were exploring the town we took the opportunity to find somewhere to eat that evening and stumbled upon The Pheasant in Salt Lane and opposite there's Conran's Irish bar with live music on Friday and Saturday nights and Sunday lunchtimes. Both pubs we can highly recommend, with the food in The Pheasant being delicious and the staff very friendly and welcoming.
All in all, a lovely weekend, at a lovely hotel and I would not hesitate to recommend the Legacy Rose & Crown. My only reservation (pardon the pun) was the service in the bar where the barman, not being very busy (I suspect because of the not very welcoming decor of the bar) kept leaving the area to go for a chat to the reception staff.

Room Tip: Ask for a ground floor room with access to the garden.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South West England
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 June 2012

Thursday 21 June 2012.
My wife and I ate lunch at this restaurant under a Travelzoo local deals arrangement. Choice was from the a la carte menu. Both starters were nicely presented and enjoyed, the sweets likewise; but the main courses were absolutely disgusting.

Our choices were; stuffed red pepper with couscous and tomato sauce, the other was steamed hake with risotto and hollandaise sauce. The hake was edible but undercooked and the other components bland, tasteless, grey and unappetising. The accompanying vegetables were spinach, broccoli, courgette and carrot; limp and poorly cooked.

Had we not pre-paid for this meal our subsequent discussion with the restaurant supervisor would have concerned a severe reduction to the cost of the meal.

Whilst we were in the dining room only seven clients ate lunch, we can now understand why it was quiet . An unmitigated disaster, never to be repeated.

Stayed June 2012, travelled as a couple
Helpful?
1 Thank Turbo-Cruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Legacy Rose & Crown Hotel

Property: Legacy Rose & Crown Hotel
Address: Harnham Road, Salisbury SP2 8JQ, England
Region: United Kingdom > England > Wiltshire > Salisbury
Amenities:
Business Centre with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Salisbury
#6 Romantic Hotel in Salisbury
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Legacy Rose & Crown Hotel 4*
Number of rooms: 29
Official Description (provided by the hotel):
The 4* Legacy Rose & Crown Hotel is an original 13th Century coaching inn located in the City of Salisbury with stunning views across the River Avon & Salisbury Cathedral. There are many original features lovingly retained. The original section of the building still boast its wooden beams through-out and our Oak Bar also enjoys the log fire that is lit in our winter months. A selection of Feature and River View Rooms are available along with our original beamed rooms, please ask our reservation or reception teams for details & availability. Our Pavilion Restaurant where the hotel serves Breakfast, Lunch & Dinner to residents and non-residents offers picturesque views of Salisbury Cathedral and the River Avon combined with ‘Sheep in the meadows’ by constable. Our modern Avon Bar which has kept its original beams and other features is the perfect place for meeting friends. We offer Morning Tea & Coffees, Afternoon Cream Teas & Coffee, Lunches and Dinner and drinks through-out the day. ... more   less 
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Also Known As:
Legacy Rose And Crown Hotel
Legacy Rose Crown Salisbury

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