I have been tossing up whether to give this hotel three or four stars, and decided I have to give it three. We arrived late afternoon, and were able to park easily in the hotel car park, and check in was quick and easy. We booked a triple room, and were very happy to find a room with three separate beds, and the room set up properly for three people (as this hasn't always happened in the past). The room had a lovely view across the river, and you could see Salisbury Cathedral spire. We decided to walk into town. On leaving the hotel, we were requested to leave our key at the front desk, which was a little annoying, but fine. The walk into town was lovely, and on our return after dinner, we waited a while with some other people for someone to come to the desk, so we could get our key. Eventually, a man came from somewhere out back (he might have worked in the restaurant?), and when we told him our room number, he just handed over the key to us. This worried me a bit, as he didn't ask for our name, and hadn't seen us before. I just felt like anyone could have got our key if they wanted it.
After a comfortable sleep, we all wanted to have showers before breakfast. Unfortunately, the water was scolding hot, and it was impossible to stand under it. On our way to the front desk to get some help, a staff member walking past was able to help us (for a while) with the shower. However, as soon as she left, it turned from still very hot but bearable, to scorching hot again. We had to ring the front desk, and the same lady who helped before, and the lady from the front desk, both came to have a look. The water was turned down slightly, but it was still so hot. We were afraid to touch the handle, so we left it going while we all had very quick showers, and opened windows so we could try to cool down. We then had breakfast, which was quite nice, and only on returning to our room to pack up, realised that we could open the door onto the garden! The door was so stiff, that we just assumed it couldn't be opened. Would have been great to open the door after we cooked ourselves in the shower. The shower debacle pushed back our originally planned early start, which was a shame as we had a full day of sightseeing. The hotel should really do something to fix this, as comments made by them made it seem like they knew there was a problem in this room. It was a shame...
- Official Description (provided by the hotel):
- The 4* Legacy Rose & Crown Hotel is an original 13th Century coaching inn located in the City of Salisbury with stunning views across the River Avon & Salisbury Cathedral. There are many original features lovingly retained. The original section of the building still boast its wooden beams through-out and our Oak Bar also enjoys the log fire that is lit in our winter months. A selection of Feature and River View Rooms are available along with our original beamed rooms, please ask our reservation or reception teams for details & availability. Our Pavilion Restaurant where the hotel serves Breakfast, Lunch & Dinner to residents and non-residents offers picturesque views of Salisbury Cathedral and the River Avon combined with ‘Sheep in the meadows’ by constable. Our modern Avon Bar which has kept its original beams and other features is the perfect place for meeting friends. We offer Morning Tea & Coffees, Afternoon Cream Teas & Coffee, Lunches and Dinner and drinks through-out the day. ... more less
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- Also Known As:
- Legacy Rose And Crown Hotel
- Legacy Rose Crown Salisbury