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“Good stuff”

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Legacy Rose & Crown Hotel
Ranked #8 of 16 Hotels in Salisbury
Certificate of Excellence
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Good stuff”
Reviewed 7 June 2014 via mobile

Hey this place is a little beaut!
Great down to earth staff, good grub, and a great location.
The staff really looked after us and think they may of been appreciative of our non stuffy approach to them.
Can appreciate those guests that may of given the place a bad wrap about not getting the best service if a wedding was on but due to the current economic climate the business needs to make a go of it and if it means the wedding brings in the $ and the gem can stay afloat then that's kewl!
Loved the room, the ambiance, the location yada yada!
Thanks guys for a great stay, food, service and time!

Stayed June 2014, travelled as a couple
Helpful?
Thank Stuey62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review, 20 June 2014
Dear Guest

I totally agree with you the hotel is a beut,the staff are very attentive and do a great job to ensure we deliver a four star standard,we do hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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882 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (286)
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Somerton, United Kingdom
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 June 2014

My husband and I have stayed fairly frequently at this lovely hotel in Salisbury, whilst visiting relatives nearby. It is in a beautiful location by the river and we have been lucky enough to have stayed in some of the rooms with outstanding views of both the river and cathedral. We have always found the staff to be very friendly, courteous and helpful. The view from the restaurant is also beautiful, and we have always enjoyed meals there. Visitors should be aware that although a continental breakfast is included in the room charge, all cooked food is extra. The rooms have always been spotlessly clean. However, we have had some problems with water temperature on occasions. Overall we thoroughly enjoy our visits to this hotel and will certainly be returning.

Room Tip: All rooms are pleasant but the rooms overlooking the river are spectacular!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valerie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review, 20 June 2014
Dear Guest

Thank you for your constructive feedback following your last stay and I would like to thank you for your continued loyalty.We hope to welcome you back to the hotel soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level 6 Contributor
155 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 7 June 2014

The location is great - we had a car but didn't need to drive as we were able to walk to the Cathedral and into the town, both a very short walk away, so very convenient. Good parking lot with lots of spaces and easy access for the car.

When we first checked in they sent us to a small room presumably in the older part of the hotel, overlooking the street. We went back to the front desk and requested a room away from the street and the ladies at the front desk were very accommodating. They switched us to a much larger room that even had a lovely view of the back of the property, facing a pond. The room was very comfortable, clean and quiet.

Breakfast was fine, there wasn't anything special about the food but it was good enough and easier than having to go into town first thing in the morning. The front desk staff were very helpful with directions and sightseeing information, and went out of their way to help. Would definitely stay here again.

Room Tip: Ask for one of the larger rooms facing the back of the hotel
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2Weevils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review, 20 June 2014
Dear Guest

Thank you for your constructive feedback following your recent stay please be assured that your comments are taken seriously and action taken to resolve any concerns.I do hope that you will continue to utilise the hotel on your future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 June 2014 via mobile

Love this place.. Staff are always friendly and helpful, the rooms and the hotel itself are very clean. Love the new restaurant too; the food is of good quality and amazing value, not just the usual trash.

Stayed June 2014, travelled with friends
Helpful?
1 Thank Graham A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review, 20 June 2014
Dear Guest

Thank you for your positive comments following your stay.I was pleased to read that you like the new developemnet in the restaurant and terrace,the food is certainly affordable,we do hope that we can welcome you on your next visir to the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manama, Bahrain
Level 6 Contributor
55 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 5 June 2014

Stayed in May 2014 on a week day - had a ground floor room with double doors leading out into a delightful garden on the riverside with fantastic views across the river to Salisbury city centre. Nice size room with a comfortable bed, good sized bathroom with all required facilities, but bizarrely with one of the smallest wash basins I have ever seen in a hotel, which made shaving a messy experience!!
Location was excellent - a pleasant 5 min walk to the cathedral. I did not use the bar or restaurant so can't really comment on that - had the included continental breakfast which was ok but I think it a bit tight to charge extra for anything cooked at breakfast ..... Include it in the price !!
Overall a very nice place to stay and would certainly return on any trip back to Salisbury.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SCS123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review, 20 June 2014
Dear Guest

Thank you so much for your positive review following your stay I was pleased to read that you had a great break I do hope that we can assist with all future bookings at the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanklin, United Kingdom
Level 3 Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 June 2014

Booked this hotel for 2 nights stay. Lovely location, a short and pretty walk through the cathedral grounds to the town. Vast majority of staff efficient and friendly and one in particular was amazing! Hotel has been recently refurbished in a lot of areas, and looks lovely. I am sure it will be even better once its all complete.

We had a newly refurbished room in a very old part of the building which was lovely, but disappointingly was very noisy due to a water pump, early deliveries and very creaky (not totally unexpected in such an old building) floors/ceilings, the guest above was a very early riser and noisy with his/her/their ablutions! Staff were very apologetic and changed us to another room immediately. 2nd room whilst not having the character of the first, was lovely. Spacious and a super view of the river and the cathedral spire. Both beds were very comfortable and rooms clean, tea/coffee making facilities first rate (nespresso machine and branded tea and biscuits etc).

Dining room light and modern, staff were attentive and although only continental breakfast was included, there was sufficient choice and everything was of good quality.

Whilst we all want every hotel stay to be perfect, in reality sometimes things go wrong. The measure of a good hotel is how well they put things right. The Rose and Crown did this very well indeed, thank you. You turned what could quite easily have been a miserable time into a great stay and one we will talk about (in a good way!) for a long time.

We would be more than happy to stay again, although would probably ask not to have a courtyard room.

Room Tip: Not one overlooking the courtyard.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gerowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review, 20 June 2014
Dear Guest

Thank you for posting your positive review your comments are truly appreciated as the team work extremely hard to ensure that a first class service is provided on every occassion.I hope that the Rose & Crown will continue to be your base on all your future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 June 2014 via mobile

Our hotel room had a beautiful view of the Avon river with the Salisbury cathedral in the background. We enjoyed watching the sheep graze and ducks swim around in the river as we ate at the hotel restaurant thru large windows. Food was good, staff was attentive. A mix of 16th century and modern. The only complaint is that the room was a tad cramped.

Stayed May 2014, travelled with friends
Helpful?
1 Thank Priscilla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Legacy Rose & Crown Hotel

Property: Legacy Rose & Crown Hotel
Address: Harnham Road, Salisbury SP2 8JQ, England
Region: United Kingdom > England > Wiltshire > Salisbury
Amenities:
Business Centre with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Salisbury
#6 Romantic Hotel in Salisbury
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Legacy Rose & Crown Hotel 4*
Number of rooms: 29
Official Description (provided by the hotel):
The 4* Legacy Rose & Crown Hotel is an original 13th Century coaching inn located in the City of Salisbury with stunning views across the River Avon & Salisbury Cathedral. There are many original features lovingly retained. The original section of the building still boast its wooden beams through-out and our Oak Bar also enjoys the log fire that is lit in our winter months. A selection of Feature and River View Rooms are available along with our original beamed rooms, please ask our reservation or reception teams for details & availability. Our Pavilion Restaurant where the hotel serves Breakfast, Lunch & Dinner to residents and non-residents offers picturesque views of Salisbury Cathedral and the River Avon combined with ‘Sheep in the meadows’ by constable. Our modern Avon Bar which has kept its original beams and other features is the perfect place for meeting friends. We offer Morning Tea & Coffees, Afternoon Cream Teas & Coffee, Lunches and Dinner and drinks through-out the day. ... more   less 
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Also Known As:
Legacy Rose And Crown Hotel
Legacy Rose Crown Salisbury

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