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“Great food.” 5 of 5 bubbles
Review of BEST WESTERN Red Lion Hotel

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BEST WESTERN Red Lion Hotel
Ranked #10 of 16 Hotels in Salisbury
Melbourne, Australia
Level Contributor
206 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Great food.”
5 of 5 bubbles Reviewed 25 October 2013

This hotel was just down the road from where we stayed in Salisbury and how fortunate it was that our hotel didn't serve meals! The meals here were excellent and the service was brilliant. Prices were just a little above average but the food was worth it.

Helpful?
1 Thank rodgerskay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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929 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (183)
Date | Rating
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  • English first
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English first
Portsmouth, United Kingdom
1 review
5 of 5 bubbles Reviewed 14 October 2013 via mobile

Myself and my partner arrived here on the 8th of October and I can honestly say this is the most stunning hotel I have ever stayed in. Everything was perfect. Thank you to the whole management and staff team.
Sian and Kayleigh are an asset to the hotel, two little gems.

Stayed October 2013, travelled as a couple
Helpful?
Thank TriciaNev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colyton
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 2 October 2013

Staff very friendly but got confused - we got the room keys mixed up and the bill had to be analysed!!! Setting, especially the courtyard is lovely.
The worst part was the very very old and uncomfortable beds and lack of concern when I mentioned it.

  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 1 October 2013

Lovely setting, great location in the heart of Salisbury. Very good service by reception. Dont worry about no lifts, as the bell/bar boys will take your luggage upstairs. Only 2 floors in the older section. Negative was the pillows which were like concrete, otherwise loved my four poster bed, and the large bathroom. Dining room was OK, and there is a lovely Bar. I understand the original hotel was built for the master craftsmen of Salisbury cathedral. Hotel is expensive.Nice old courtyard entryway

Room Tip: If you want a room, with a view be prepared for street noise. No Parking except in the neighboring c...
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  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank steenie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chippenham, United Kingdom
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 30 September 2013

When booking the hotel I actually went on the past comments on here so I was aware of what had been said.
The hotel is in the centre of town so ideal for all local attractions and easy distance from the transport links. Easy to find (using satnav) however the parking is very tight and i would recommend reserving as there are only 7 spaces available. Parking is £15 a night which can be looked upon expensive however it's gated and monitored so its worth it rather than paying your insurance premuim if anyting happens if parked in local car parks.
Upon arrival the lady (Rebecca) on the desk was extremley polite and excellent customer facing so checking in was quick, easy & hassle free. Payment is made on arrival which I think is good as the checking out was simply drop card key on desk and depart.
The decor was Old English library style which was antique and added to the interest as there was a lot of history on the walls to read up on the local area.
We stayed in the Executive suite which was lovely and offered space to sit down in a lounge and slept in a diiferent part of the room.
The bar was nice and the staff were just as accomodating as the receptionist so all round good staff. The courtyard was nice and give you a quiet environment to have a drink and chat in nice surroundings. The breakfast was self service and well stocked so no downfall there. In all the hotel and staff were good and this made my stay very positive.
I would stay here again and would recommend to others.

Room Tip: No iPod connection so take your own, Pay that little bit more and stay in the Exec Suites and you...
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  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gavin James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 29 September 2013

We stayed last night at this hotel as we went to the Playhouse to see a play. We arrived early having motored down from London. We went to the reception desk at 1230 and i asked about checking in. Instead of a nice welcome such as " you are a bit early and the rooms are not ready but would you like to have lunch here " etc etc all i got was a brusque "check in is at 2 pm" hardly a warm welcome so staff training please! she did warm up later and become friendly and helpful. The parking space was tight but i was glad we had booked it though £15 for the night was a bit steep. The rooms were executive rooms and these are excellent though so ask for one with a seperate shower. The room was clean,warm,comfortable large enough for two as there was a large bed and a seperate small but big enough loung for the room. We came back late and the night porter served us in the courtyard as we were smoking cigars. Very very friendly and good service. Breakfast, self service full English but again staff training required as though the staff clear away empty tables they just walked past our table and ignored the used plates that were taking up our room making it difficult to eat the toast after the full Enlgish. . eventually the stack went ! all good food and good tea though kept in a flask. whole cost B and B for two people £103.90 plus £15 for the parking. very good value for the money and would stay here again. Hotel is very central 10 minutes from Ca5thedral which is a must to visit and ten minutes from the Playhouse also a must to visit. both on foot. One shocking aspect is that as you check in they demand payment for the night there and then rather than on checkout. very odd and not hospitable at all especially as they have cred card details on file for the reservation so one is hardly going to do a runner ! I think that best Western should look at this policy as it will eventually lose them business !

Room Tip: read all of above
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  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheshire
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed 26 September 2013

Good Points

Very clean, friendly staff.

Bad points
Hotel very dated, including carpet on the inside of the lift, parking limited 7 space and charge £15.00 per car per night!!!! breakfast is self service not a problem but the tea and coffee were in vacuum flask and this was cold i had to ask for fresh which was delivered in a pot (why they could not do this in the first place i have no idea), the hotel cooked breakfast you needed 3 hands to get it on to your plate and was not well present and either looked under cooked or over cooked.

I will not be stopping again

  • Stayed September 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank roo156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Red Lion Hotel

Property: BEST WESTERN Red Lion Hotel
Address: 4 Milford Street, Salisbury SP1 2AN, England
Region: United Kingdom > England > Wiltshire > Salisbury
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Salisbury
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Red Lion Hotel 3*
Number of rooms: 56
Reservation Options:
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Also Known As:
Red Lion Salisbury
Best Western Salisbury
Salisbury Best Western
Salisbury Red Lion

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