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Reviews (640)
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All reviewsthe riversalisbury cathedralwater meadowsplenty of car parkingfour poster bedwedding venuelovely hotelsuperior roomthe ground floorcity centrestayed here for one nightbuffet stylesunday lunchafternoon tealovely roomsteakdale
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Reviewed 1 January 2013

My wife and I found the three night special Christmas package very relaxing and well planned. The food was superb and very well presented. Our room had a fine view of the Cathedral across the water meadows, and was very comfortable. There was a well balanced mix of entertainment, activities and free time. The staff were always attentive and quick to rectify any small problems.The manager, Dale, with his easy good humour, ensured that everyone felt at ease.

We would certainly stay at this hotel again and will be happy to recommend it to our friends.

Room Tip: Rooms at the back have the wonderful view over the water meadows to the cathedral.
  • Stayed: December 2012, travelled as a couple
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Thank JohnD186390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2012

Although we only live an hour away we wanted a break for a couple of days and booked two nights 28th & 29th December. We took our 16 yold son. Our room was spacious and easily accommodated the extra bed. The food for both breakfast and dinner was excellent and all the staff very friendly.

  • Stayed: December 2012, travelled with family
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Thank DavidMitchell1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2012

Stayed in teh Grasmere Hotel for our wedding anniversary. Overall very nice hotel, and nothing really to complain about or to add to. It was busy as its December party time, its in a good location as only about 10 to 15 mins walk into the centre, but it seemed to miss any atmosphere. The staff were all helpfull and friendly but never any thanks yus or may I help with your bags etc.

  • Stayed: December 2012, travelled as a couple
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Thank daveWorcestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2012

This hotel is very conveniently sited just about 10 minutes walk from Salisbury Cathedral and with its own capacious car park and the rooms at the back overlooking the river and the Cathedral itself it offers a very enviable location. The staff I met were attentive and friendly, including at breakfast when all too often you tend to get surly service. My bedroom was well appointed but there were signs of some need for refurbishment with flaky paint on the bathroom ceiling over the shower and a (too!) well worn armchair, a little peeling wallpaper on the staircase and so on. The breakfast room (presumably the restaurant too) is somewhat dated and unattractive, although there is a generous choice of breakfast bits to suit all taste. My rooms was very clean and given the combination of price and location it's easy to overlook the other minor issues, but one hopes these would be addressed by the management sooner rather than later, to avoid this promising establishment to slip into senescence and decay.

  • Stayed: December 2012, travelled on business
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Thank impavidus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2012

Just spent 3 days in the friendliest hotel ever !!! The hotel is cosy & charming, nothing is too much trouble, the food is delicious great presentation and very prompt room service.
Rooms are very clean & spacious with the most comfortable beds.Location is perfect with lovely walk to City centre passing the Cathedral.
Above all the staff make it (Petra we love you !!!!!!) Sorry we didn't book a week !!.
Many thanks

Rose & Mum xxx

  • Stayed: December 2012, travelled with family
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Thank Rose C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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