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Reviews (640)
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All reviewsthe riversalisbury cathedralwater meadowsplenty of car parkingfour poster bedwedding venuelovely hotelsuperior roomthe ground floorcity centrestayed here for one nightbuffet stylesunday lunchafternoon tealovely roomsteakdale
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457 - 462 of 640 reviews
Reviewed 19 February 2013

Got a good rate on a Sunday night in a luxury room
Short walk to the cathedral + hotel has great advantage of car parking
Staff efficient + friendly
Offered voluntarily , without charge, that room could be kept until 2 pm
Very good views + acceptable breakfast
Smart bathroom
Very good value for amount paid

  • Stayed: February 2013, travelled on business
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2  Thank TSO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2013

Lovely old hotel on the banks of the river with amazing views of the Cathedral. Short walk to the Cathedral and the city centre over rustic old bridges and past historic thatched pubs.
Clean comfortable and warm rooms, each one slightly different.
Great English Breakfasts.

Room Tip: Two classes of room. The better classes have the nice views from ground floor.
  • Stayed: January 2013, travelled as a couple
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1  Thank loosersic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2013

friendly very helpful staff, room #20 had one of the best views of Salisbury Cathedral, The restaurant was lovely good food attentive staff, cant wait to stay here again loved this hotel 10/10 A1 would love to stay here again in 2013, hope the same staff are still working there, as they could not do enough for us, true it was not very busy but having stayed in many hotels my wife & I could tell no matter how busy the staff would be helpful.

Room Tip: #20 lovely view...
  • Stayed: December 2012, travelled as a couple
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1  Thank Fred C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2013

We held our wedding party at the Grasmere in June 2012. Despite having been into the hotel several times to discuss our requirements on the day the hotel staff changed things round over and over again. They didn't know where to put the buffet, the DJ or the tables. In the end I had to spend the afternoon attempting to offer the foreign staff direction as the management were not there all afternoon.
We had a lot of family and friends staying at the hotel. The rooms were tired but clean. Unfortunately, the hotel messed up all of the bills for each room when we checked out. They had other people's dinners etc on our bills, wrong rooms for the wrong person - you name it, they had it.
The bar was left unattended during the evening and I had to ask for the tables to be cleared so that the disco could start. Again, no management staff around all evening.
The buffet was nice and served well by the staff but disappeared before anyone could really go back up for more.
Overall, I was left very upset by the whole party. My husband tried to explain the problems but was met by a brick wall by the management. Very poor, no apology or even a kind word from the staff.

  • Stayed: June 2012, travelled with family
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1  Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2013

Stayed during a business trip to Salisbury on my way down to the Isle of Wight. I booked very much last minute at a bargain rate and was worried that I didn't do enough research. I was very pleasantly surprised when I checked in. The room was very comfortable and well furnished with a lovely view over the garden. The hotel unfortunately is let down by it's restaurant. I had a steak (and paid £22) which was small, thin, overcooked and tough. The breakfast was also basic and not great if you don't want sausages and bacon.

Room Tip: Try and get a room overlooking the garden and stream
  • Stayed: July 2012, travelled on business
    • Value
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Thank Darran C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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