Unfortunately I have to say that this place has lost its attraction and is completely run down by management. The rooms are in very bad condition and very dirty. The springs came through the mattress, bath is disgusting. Mold everywhere, bath panel came off and tab of the sink was leaking.
Had to dust the bed side tables to put anything on there.On our first night I ordered Rump Steak and although it was the beginning Bank holiday weekend they didn't planned as you would expect and the was no rump steak available already! on out last night on Sunday they closed the pub and bar at 21:30 already!!! No more drinks for all staying guests! This is a joke! On Monday morning we tried to order the protein Breakfast which should be a slim steak with spinach. Again no steak available. Don't call your place a steakhouse if you can't provide the steaks. After staying there a couple of times I have to say this place became so bad now that we will not come back and waste 120 GBP per night for very poor service, very poor organisation and I would fire the breakfast staff for being absolutely grumpy. You do not feel welcome at all. One good thing I have to say. The staff on Saturday night was brill and helped us a lot with our baby and the food. Other than that this place is something to avoid, absolutely disappointing!
- Official Description (provided by the hotel):
- The family-run Chapter House is situated in the heart of picturesque Salisbury. This 16th century boutique hotel boasts 17 en-suite rooms, with the executive range of rooms featuring unique standalone charms, from wooden wall-panelling to original stone fireplaces to freestanding baths. All rooms offer fluffy down duvets, Egyptian cotton linen, designer toiletries and flat screen TVs. The bustling gastro pub is renowned for its outstanding grills, serving a range of real ales and lagers on tap, as well as a quality international wines and spirits. Traditional roasts are served on Sundays. Free Wi-Fi is available throughout The Chapter House. The perfect base when visiting Wiltshire's historic sites, The Chapter House is also an ideal stop over en route to the coast or as a home-from-home option when on a business trip. ... more less
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- Also Known As:
- The Lazy Cow Hotel Salisbury